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Citadines Regency Saigon

4.5 star property
Luxury hotel with outdoor pool, near Saigon Zoo and Botanic Garden

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Citadines Regency Saigon

Photo gallery for Citadines Regency Saigon

Outdoor pool
Front of property
View from property
Buffet
Lobby sitting area

Overview of Citadines Regency Saigon

8.8 out of 10 Fabulous
8.8/10 Fabulous

Property highlights

  • Pool
  • Airport transfer
  • Free parking
  • Free WiFi
  • Restaurant
  • Connecting rooms available
Map
20-22 Pham Ngoc Thach, Vo Thi Sau Ward, District 3, Ho Chi Minh City
Main amenities
  • Daily housekeeping
  • Restaurants
  • Outdoor pool
  • Breakfast available
  • Fitness centre
  • Sauna
  • Children's pool
  • Coffee shop/cafe
  • Business centre
  • Airport shuttle
  • 24-hour front desk
  • Air conditioning
For families
  • Children stay free
  • Free cots/infant beds
  • Children's pool
  • Fridge
  • Connecting/adjoining rooms available
  • Private bathroom

Room options

View all photos for Classic Room

In-room safe, iron/ironing board, free cots/infant beds, rollaway beds

Classic Room

  • 22 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Studio

City view

Deluxe Studio

  • 29 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Club Room, 1 Bedroom

Room amenity

Club Room, 1 Bedroom

  • 42 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Studio (Twin)

In-room safe, iron/ironing board, free cots/infant beds, rollaway beds

Deluxe Studio (Twin)

  • 29 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Room

City view

Deluxe Room

  • 23 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio

In-room safe, iron/ironing board, free cots/infant beds, rollaway beds

Studio

  • 29 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Room, 1 Bedroom

In-room safe, iron/ironing board, free cots/infant beds, rollaway beds

Executive Room, 1 Bedroom

  • 46 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Room, 1 Bedroom

In-room safe, iron/ironing board, free cots/infant beds, rollaway beds

Classic Room, 1 Bedroom

  • 42 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Bedroom (Twin)

In-room safe, iron/ironing board, free cots/infant beds, rollaway beds

Room, 1 Bedroom (Twin)

  • 42 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Studio (Twin)

In-room safe, iron/ironing board, free cots/infant beds, rollaway beds

Studio (Twin)

  • 29 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

About this area

What's nearby

  • In District 3
  • Saigon Zoo and Botanic Garden - 22 min walk
  • Saigon Square - 22 min walk
  • Ben Thanh Market - 22 min walk
  • Bui Vien Walking Street - 29 min walk
  • Dong Khoi Street - 1 min drive
  • War Remnants Museum - 1 min drive
  • Independence Palace - 2 min drive
  • Vincom Center Shopping Mall - 2 min drive
  • Opera House - 2 min drive
  • Pham Ngu Lao Street - 2 min drive

Getting around

  • Tan Binh - Tan Son Nhat International Airport (SGN) - 16 min drive
  • Saigon Railway Station - 28 min walk
  • Airport shuttle (surcharge)

Restaurants

  • Pizza 4P’s Hai Bà Trưng - 4 min walk
  • Hum Vegetarian, Cafe & Restaurant - 10 min walk
  • Pizza 4P's - 3 min drive
  • Noir - Dining In The Dark - 6 min walk
  • Manmaru - 8 min walk
Map

About this property

Citadines Regency Saigon

Citadines Regency Saigon is only 3.6 mi (5.7 km) from the airport and offers a shuttle (available 24 hours) for VND 751000 per vehicle one-way. Guests can relax at the sauna, work out at the fitness centre or grab a bite to eat at the coffee shop/cafe. Other highlights at this luxurious hotel include an outdoor pool and a children's pool. Fellow travellers say good things about the overall property condition.

Languages

Chinese (Mandarin), English, Japanese, Vietnamese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 229 rooms
  • Arranged over 12 floors

Arriving/Leaving

  • Check-in time from 2:00 PM until midnight
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (5 years old and younger) stays free when occupying the parent or guardian's room using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10 AM
  • Restaurant
  • Coffee shop

Travelling with children

  • Children stay for free (see details)
  • Children's pool

Working away

  • Business centre

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage

Facilities

  • Built in 2018
  • Safe-deposit box at front desk
  • Fitness centre
  • An outdoor pool
  • Sauna
  • Reception hall

Accessibility

  • Lift

Room amenities

Be entertained

  • LCD television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Electric kettle
  • Slippers
  • Iron/ironing board

Sleep well

  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Fridge

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately VND 180000 per person
  • Airport shuttle service is offered for an extra charge of VND 751000 per vehicle (one-way)

Children & extra beds

  • Rollaway beds are available for VND 750750 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and window guards on site.
This property accepts credit cards and cash.

Also known as

Citadines Regency Saigon Aparthotel Ho Chi Minh City
Citadines Regency Saigon Aparthotel
Citadines Regency Saigon Ho Chi Minh City
Citanes Regency Saigon
Citadines Regency Saigon Hotel
Citadines Regency Saigon Ho Chi Minh City
Citadines Regency Saigon Hotel Ho Chi Minh City

Frequently asked questions

Does Citadines Regency Saigon offer free cancellation for a full refund?
Yes, Citadines Regency Saigon does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Citadines Regency Saigon?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Citadines Regency Saigon?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Citadines Regency Saigon?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Citadines Regency Saigon?
Yes, there's free self parking.
Is an airport shuttle service offered by Citadines Regency Saigon?
Yes, an airport shuttle is available. The charge is VND 751000 per vehicle one-way.
What are the check-in and check-out times at Citadines Regency Saigon?
You can check in from 2:00 PM - midnight. Check-out time is noon.
What is there to do at Citadines Regency Saigon and nearby?
Citadines Regency Saigon has an outdoor pool and a sauna, as well as a fitness centre.
Are there restaurants at or near Citadines Regency Saigon?
Yes, there's an on-site restaurant.
What's the area around Citadines Regency Saigon like?
Citadines Regency Saigon is a short 9-minute walk from War Remnants Museum and 9 minutes' walk from Dong Khoi Street.

Reviews

8.8

Fabulous

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Good value. Great location. big room, full amenities
Tu, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Ka Hung, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

MAC GREGOGE, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Hai, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Great spot with awesome friendly staffs.
Mark, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Very clean property in D3 close to D1. An excellent choice in HCMC.
Allan, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Great hotel. Great customer service. Love to come back again.
Vanessa Ruby, 9-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Have stayed here many times. Excellent property and extremely clean!
Allan, 3-night business trip
Verified Expedia guest review

6/10 Good

Friendly staff, but they failed to deliver what was communicated to me via email exchange when I let them know our late flight arrival time and that it was a special trip my 70yr mother and I. Their response to me was "We well noted your request and will arrange for your mom and you a high floor and quite room." They stuck us on a low floor with no city view, loud neighboring units and loud karaoke playing throughout the night. Not what I expected at all. I called the next morning requesting another room but they never got back to me. I had to followup with them for a second time. The staff reluctantly said she could only move us one floor up (which was 2 floors above their lobby). We didn't bother to at that point as we didn't know whether the next unit would be worse than the one they had put us in.
Verified Expedia guest review

8/10 Very good

Clean and quiet and nice staff. The room had all that was required and more. Laundry was nice. However, the broken sauna was disappointing and the pool area was very basic-at-best.
Verified Expedia guest review