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Citadines Regency Saigon

Photo gallery for Citadines Regency Saigon

Front of property – evening/night
Outdoor pool
Outdoor pool
Outdoor pool
In-room safe, iron/ironing board, free cots/infant beds, rollaway beds

Overview of Citadines Regency Saigon

Citadines Regency Saigon

4.5 star property
Luxury hotel with outdoor pool, near Ben Thanh Market

8.8/10 Fabulous

322 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Pet-friendly
  • Airport transfer
  • Gym
Map
20-22 Pham Ngoc Thach, Vo Thi Sau Ward, District 3, Ho Chi Minh City

Room options

About this area

What's nearby

  • In District 3
  • Ben Thanh Market - 21 min walk
  • Dong Khoi Street - 1 min drive
  • War Remnants Museum - 1 min drive
  • Saigon Square - 6 min drive
  • Saigon Zoo and Botanic Garden - 6 min drive
  • Saigon River - 7 min drive
  • Pham Ngu Lao Backpacker Area - 9 min drive
  • Bui Vien Walking Street - 9 min drive

Getting around

  • Tan Binh - Tan Son Nhat International Airport (SGN) - 17 min drive
  • Saigon Railway Station - 28 min walk
  • Airport shuttle (surcharge)

Restaurants

  • HOPS - 3 min walk
  • The Square - 3 min walk
  • Banh Khot Co Ba Vung Tau - 3 min walk
  • Thai Express - 4 min walk
  • Sumo BBQ - 4 min walk

About this property

Citadines Regency Saigon

Citadines Regency Saigon is only 3.5 mi (5.7 km) from the airport and offers a shuttle (available 24 hours) for VND 751000 per vehicle one-way. Guests can relax at the sauna, work out at the fitness centre or grab a bite to eat at the coffee shop/cafe. Other highlights at this luxurious hotel include an outdoor pool and a children's pool. Fellow travellers say good things about the pool and helpful staff.

Languages

Chinese (Mandarin), English, Japanese, Vietnamese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 229 rooms
  • Arranged over 12 floors

Arriving/Leaving

  • Check-in time from 2:00 PM until midnight
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (5 years old and younger) stays free when occupying the parent or guardian's room using existing bedding

Pets

  • Pets allowed*
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10 AM
  • Restaurant
  • Coffee shop

Travelling with children

  • Children stay for free (see details)
  • Children's pool

Working away

  • Business centre

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • Built in 2018
  • Safe-deposit box at front desk
  • Fitness centre
  • An outdoor pool
  • Sauna

Accessibility

  • Lift

Languages

  • Chinese (Mandarin)
  • English
  • Japanese
  • Vietnamese

Room amenities

Be entertained

  • LCD television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Electric kettle
  • Slippers
  • Iron/ironing board

Sleep well

  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Fridge

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of VND 180000 per person (approximately)
  • Airport shuttle service is offered for an extra charge of VND 751000 per vehicle (one-way)

Children & extra beds

  • Rollaway beds are available for VND 750750 per night

Pets

  • Pets are allowed for an extra charge of VND 500000 per accommodation, per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and window guards on site.

This property accepts credit cards and cash.

Also known as

Citadines Regency Saigon Aparthotel Ho Chi Minh City
Citadines Regency Saigon Aparthotel
Citadines Regency Saigon Ho Chi Minh City
Citanes Regency Saigon
Citadines Regency Saigon Hotel
Citadines Regency Saigon Ho Chi Minh City
Citadines Regency Saigon Hotel Ho Chi Minh City

Frequently asked questions

Does Citadines Regency Saigon offer free cancellation for a full refund?
Yes, Citadines Regency Saigon does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Citadines Regency Saigon?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Citadines Regency Saigon?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Citadines Regency Saigon?
Yes, pets are welcome. There's a charge of VND 500000 per accommodation, per night. Food and water bowls are available.
Is parking offered on site at Citadines Regency Saigon?
Yes, there's free self parking.
Is an airport shuttle service offered by Citadines Regency Saigon?
Yes, an airport shuttle is available. The charge is VND 751000 per vehicle one-way.
What are the check-in and check-out times at Citadines Regency Saigon?
You can check in from 2:00 PM - midnight. Check-out time is noon.
What is there to do at Citadines Regency Saigon and nearby?
Citadines Regency Saigon has an outdoor pool and a sauna, as well as a fitness centre.
Are there restaurants at or near Citadines Regency Saigon?
Yes, there's an on-site restaurant. Nearby restaurants include HOPS (3-min walk), The Square (3-min walk) and Banh Khot Co Ba Vung Tau (3-min walk).
What's the area around Citadines Regency Saigon like?
Citadines Regency Saigon is a short 9-minute walk from War Remnants Museum and 9 minutes' walk from Dong Khoi Street. Travellers say that this hotel is in a good location.

Overall score and ratings

8.8

Fabulous

9.2/10

Cleanliness

8.9/10

Staff & service

8.7/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

10/10 Exceptional

Highly recommend this hotel in District 3
Highly recommend staying here when in HCM. Clean, spacious and well appointed rooms with kitchenette. Friendly and helpful staff and great location within walking distance to restaurants and shops and only a five minute walk to the tourist spots in District 1
Angela, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Perfect stay
Very clean apartment. House keeping was very clean, washing machine works perfectly. Location is close to many good restaurants. Staff working there were very polite
Alivia, 5-night trip with friends
Verified Hotels.com guest review

6/10 Good

2nd time staying, overall ok.
Nina, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Very helpful staff, gave great recommendations for food and shopping. Nice property and clean rooms
Mark, 4-night business trip
Verified Expedia guest review

2/10 Poor

The night receptionist named Minh delivered a horrendous services. He didn’t even greet or say anything when I came in. I thought he got hearing or speech impaired but surprisingly he eventually spoke few words for asking my passport. The most shocking moment happened when he literally took a picture of my passport by his personal phone instead of scanning machine, I’m wondering if it’s really the process of check-in? But it was definitely an act of stealing personal information. After check-in done, he left me struggling 3 big suitcases, no help no assistance offered. Even when he saw one of my suitcase stuck in the elevator since i had a very hard time to manage all of them at the same time but he was like a statue literally standing behind the counter and watched my clown show. NEVER COME BACK….. the WORST hotel I ever stayed.
Huy, 1-night trip
Verified Expedia guest review

6/10 Good

Michael, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Takeo, 3-night trip
Verified Expedia guest review

8/10 Very good

Duc, 2-night trip
Verified Expedia guest review

10/10 Exceptional

I love all the services that they provide. I willcome back the hotel soon.
Victoria, 1-night trip with friends
Verified Expedia guest review

10/10 Exceptional

YEUNG, 1-night trip
Verified Hotels.com guest review