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Hotel Schwarzsee

Photo gallery for Hotel Schwarzsee

Exterior
Room, 1 Double Bed (Double Shared bathroom) | Mountain view
Individually furnished, free WiFi, bed sheets
Restaurant
Restaurant

Overview of Hotel Schwarzsee

Hotel Schwarzsee

3.0 star property
Zermatt ski-in/ski-out hotel with ski storage and restaurant

8.4/10 Very good

13 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Non-smoking
  • Ski facilities
Map
Schwarzsee, Zermatt, 3920

Guests rated this location 10.0/10 - Exceptional

Main amenities
  • Daily housekeeping
  • Ski-in/ski-out access
  • Restaurants
  • Ski storage
  • Coffee shop/cafe
  • Terrace
  • Luggage storage
  • Limited hour front desk
  • Snowshoeing
For families
  • Separate dining area
  • Terrace
  • Daily housekeeping
  • Free toiletries

Room options

About this area

Getting around

  • Sion (SIR) - 23.8 miles/38.4 km
  • Riffelberg - 24 min drive

Restaurants

  • Elsie's Bar - 70 min drive
  • Schmuggler-Höhle Zermatt - 15 min drive
  • Take it Döner - 70 min drive
  • Buffet & Bar Riffelberg - 24 min drive
  • Ice Buffet
Map

About this property

Hotel Schwarzsee

Hotel Schwarzsee allows you more time for skiing with ski-in/ski-out access. Guests have more money for fun in the snow with free perks such as WiFi and buffet breakfast daily between 7 AM and 10 AM. Skiers will appreciate access to ski storage.

Languages

English, French, German, Italian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 16 rooms

Arriving/Leaving

  • Check-in time from 3 PM until 4 PM
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open daily from 6:00 AM - 8:00 PM
  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation
  • Hotel Schwarzsee is in a car-free zone and can be reached only by cable car or foot.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)

Pets

  • Pets allowed (dogs only)*
  • Service animals welcome
  • Restrictions apply*
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No on-site parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 7 AM–10 AM
  • Restaurant
  • Coffee shop

What to do

  • Ski-in/ski-out access
  • Snowshoeing
  • Ice skating nearby

Services

  • Front desk (limited hours)
  • Luggage storage
  • Ski storage

Facilities

  • Terrace

Languages

  • English
  • French
  • German
  • Italian

Ski

  • Ski-in/ski-out access
  • Ski storage
  • Snowshoeing
  • Skiing nearby

Room amenities

Be entertained

  • Smart television

Home comfort

  • Heating

Sleep well

  • Bed sheets provided

What to enjoy

  • Individually furnished
  • Separate dining area

Freshen up

  • Shower only
  • Free toiletries
  • Towels

Stay connected

  • Free WiFi

More

  • Daily housekeeping

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 17 years of age.

Children & extra beds

  • Guests must contact this property in advance to reserve cots/infant beds

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of CHF 20.00 per pet, per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser.

Policies

<p>This property does not have lifts.</p><p>Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.</p> <p>This property accepts credit cards and cash.</p>

Also known as

Hotel Schwarzsee Zermatt
Schwarzsee Zermatt
Hotel Schwarzsee Hotel
Hotel Schwarzsee Zermatt
Hotel Schwarzsee Hotel Zermatt

Frequently asked questions

Does Hotel Schwarzsee offer free cancellation for a full refund?
Yes, Hotel Schwarzsee does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Hotel Schwarzsee?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser and social distancing measures are in place. Please note that this information has been provided by our partners.
Are pets allowed at Hotel Schwarzsee?
Yes, dogs are welcome. There's a charge of CHF 20.00 per pet, per day. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Hotel Schwarzsee?
Sorry, there's no on-site parking at Hotel Schwarzsee.
What are the check-in and check-out times at Hotel Schwarzsee?
You can check in from 3 PM - 4 PM. Check-out time is noon.
What is there to do at Hotel Schwarzsee and nearby?
Have fun with on-site winter activities such as snowshoeing.
Are there restaurants at or near Hotel Schwarzsee?
Yes, there's an on-site restaurant.
What's the area around Hotel Schwarzsee like?
Hotel Schwarzsee is a short 1-minute walk from Zermatt-Matterhorn Ski Paradise and 8 minutes' walk from Schwarzee Lake.

Reviews

8.4

Very good

8.3/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

2/10 Poor

Rude, unfriendly manager
Very rude and unfriendly staff, particularly the elderly woman who seemed like the manager working during the day. Both soap and shampoo dispenser in the the shower/bathroom were empty, and had to ask multiple times to get it refilled, which still was not done promptly. Was rudely asked to settle my bill before check out time in the middle of eating my breakfast. Also was responded to angrily when I requested to check my luggage after check out, saying that it was too full and I would have to find space, which was not difficult at all to do for my medium sized backpack. Also the location is poor if you want to do anything in town, as they inform you in an email a few days prior to your stay that you will have to catch the 3pm gondola from Zermatt at the latest if you want to get back to the "hotel", which is really more of an adult hostel. I ended up sleeping on my friends' couch at their hotel in town for one of my nights because I wanted to hang out with them in town and it ended up being a far more comfortable and pleasant experience.
2-night trip
Verified Hotels.com guest review

10/10 Exceptional

All I can say is “WOW”. Sleeping at 2000 meters in the shadow of the Matterhorn. Simple but spotless facilities, excellent kitchen and delightful staff. Wake up in the morning and literally step out onto the piste. Only downside is that the lift shuts at the end of the ski day and there is no way to town in the evening, so you might not want to spend all week here. I spent two nights and found it delightful
2-night trip
Verified Expedia guest review

10/10 Exceptional

Kai, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Ottima posizione stanza confortevole
Giada, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Cet hôtel hors de l’agitation de Zermatt est accueillant et calme. L’accueil convivial. Le Cervin juste devant…
Claire-Lise, 1-night family trip
Verified Hotels.com guest review

6/10 Good

Gut gegessen. Tolles Frühstück. Saubere Zimmer. Dusche in einem geschlossenen Raum. Wenn man Aperol Spritz bestellt bekommt man ein Getränk das gleich teuer ist aber anders schmeckt. Wohlverstanden, ohne vorherige Rückfrage.
Roger, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Personnel très sympa et attentioné. Merci beaucoup pour cet excellent séjour.
Katia, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Lage ist einzigartig; wenn man noch ein Zimmer hat mit Blick aufs Matterhorn, vom Bett aus wohlverstanden, das Essen hervorragend, das Personal sehr freundlich und auch noch tolles Wetter hat in den 3Tagen, mehr gibt es nicht.
2-night family trip
Verified Ebookers guest review

8/10 Very good

バス、トイレはきょうぢうだが清潔。マッターホルンが間近に見える部屋で、天候に恵まれて山と星空が最高でした。
1-night family trip
Verified Expedia guest review

8/10 Very good

環境寧靜，沒有光害，拍攝星空一流
1-night trip
Verified Hotels.com guest review