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Cititel Express Penang

Photo gallery for Cititel Express Penang

Exterior
Minibar, in-room safe, desk, laptop workspace
Restaurant
Lobby
Shower, free toiletries

Overview of Cititel Express Penang

Cititel Express Penang

3.0 star property
3-star hotel with restaurant, near KOMTAR

7.8/10 Good

259 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Free WiFi
  • Non-smoking
  • Air conditioning
  • Restaurant
  • 24/7 front desk
The price is S$45
Price available on 07/04/2023
Map
123, Lebuh Noordin, George Town, 10300

Guests rated this location 8.5/10 - Very good

Main amenities
  • Daily housekeeping
  • Restaurants
  • Room service
  • 24-hour front desk
  • Air conditioning
  • Front desk safe
  • Laundry service
  • Self-serve laundry
  • Concierge services
  • Luggage storage
  • Tour/ticket assistance
For families
  • Private bathroom
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
  • Lift
  • Minibar

Room options

About this area

What's nearby

  • In Downtown George Town
  • KOMTAR - 3 min walk
  • Gurney Drive - 32 min walk
  • Gurney Plaza - 5 min drive
  • Penang Hill - 8 min drive
  • Queensbay Mall - 15 min drive
  • Ferringgi Beach - 14 min drive
  • ESCAPE Adventureplay - 46 min drive
  • AEON Mall Bukit Mertajam - 40 min drive

Getting around

  • Penang (PEN-Penang Intl.) - 15 min drive
  • Penang Sentral - 27 min drive

Restaurants

  • Attic 23 Rooftop Bar - 1 min walk
  • Red Box Karaoke - 3 min walk
  • Kopi Peng Aunty Evelyn - 1 min walk
  • Cafe Jen - 2 min walk
  • Lobby Lounge - 2 min walk
Map

About this property

Cititel Express Penang

Cititel Express Penang puts you 0.2 mi (0.3 km) from KOMTAR and 1.6 mi (2.7 km) from Gurney Drive. You'll have free perks such as WiFi and self-parking. Also, this hotel is 4.4 mi (7.1 km) from Penang Hill. Fellow travellers like the helpful staff and location.

Languages

Chinese (Mandarin), English, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows the regional cleaning and disinfection practices of Safe & Clean (Malaysia)

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks available
Hand sanitiser provided
Individually wrapped food options available through room service
This information is provided by our partners.

At a glance

Hotel size

  • 234 rooms
  • Arranged over 22 floors

Arriving/Leaving

  • Check-in time starts at 3:00 PM
  • Minimum check-in age – 21
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions
  • This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

Special check-in instructions

  • The check-in location differs from the property location; to check in, go to 183, Jalan Magazine, George Town, 10300
  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in
  • This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • No cots (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Room service

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • Safe-deposit box at front desk

Accessibility

  • Lift
  • In-room accessibility (selected rooms)

Languages

  • Chinese (Mandarin)
  • English
  • Malay

Room amenities

Be entertained

  • LCD television

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Soundproofed rooms

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Refundable deposits

  • Deposit: MYR 100 per night

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 January 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser.

Individually wrapped food options are available through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Safe & Clean (Malaysia) guidelines.

Policies

<p>Guests can rest easy knowing that there's a smoke detector, a security system and window guards on site.</p> <p>This property accepts credit cards, debit cards and cash.</p>

Also known as

Cititel Express Penang Hotel George Town
Cititel Express Penang Hotel
Cititel Express Penang George Town
Cititel Express Penang Hotel
Cititel Express Penang George Town
Cititel Express Penang Hotel George Town

Frequently asked questions

Is Cititel Express Penang currently open?
This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.
How much does it cost to stay at Cititel Express Penang?
As of 27 March 2023, prices found for a 1-night stay for 2 adults at Cititel Express Penang on 7 April 2023 start from S$45, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Cititel Express Penang offer free cancellation for a full refund?
Yes, Cititel Express Penang does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Cititel Express Penang?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Cititel Express Penang?
Sorry, pets aren't allowed.
Is parking offered on site at Cititel Express Penang?
Yes, there's free self parking.
What are the check-in and check-out times at Cititel Express Penang?
You can check in starting at 3:00 PM. Check-out time is noon.
Are there restaurants at or near Cititel Express Penang?
Yes, there's an on-site restaurant.
What's the area around Cititel Express Penang like?
Cititel Express Penang is in Downtown George Town, a short 3-minute walk from KOMTAR and 6 minutes' walk from Penang Times Square. The local area is considered walkable, as well as being good for shopping.

Reviews

7.8

Good

7.8/10

Cleanliness

8.1/10

Staff & service

7.3/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Very good

Lee, 2-night trip
Verified Hotels.com guest review

6/10 Good

Bad housekeeping.
Rooms are small with basic amenities, ok for the price paid. Housekeeping quality is doubtful as a bed sheet with obvious stain mark was not replaced, only flipped around. This is unacceptable. Lobby is confusing, as it is shared with Wembly St. Giles, and no clear signs on where to go to lobby. At level 19, there was even two mushrooms that popped out between teh wall and the floor along the corridor.
Wei Shung, 4-night family trip
Verified Hotels.com guest review

4/10 Fair

Non Return Back Hotel
The hotel lobby staff is not available due to water licking at the lobby hall. Bedsheet is dirty. No room services.
Chee Seong, 2-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Decent stay
I booked this hotel due to its proximity to KOMTAR bus terminal for convenience of my Penang Bridge International Marathon travel. Room was quite small but facilities were good. Check in/out had to be done at The Wembley’s lobby. No free breakfast was included in my package.
Street view
Front view
Night view
Wash room
James, 3-night trip
Verified Hotels.com guest review

4/10 Fair

The room bedsheets was dirty.. Aircond not cold enough.. Check in Lobby was far from hotel entrance.. Last stay was good which is before covid.. This time disappointed.
Verified Expedia guest review

8/10 Very good

Jui Yi, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Lee, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Pei Lian, 2-night trip
Verified Hotels.com guest review

4/10 Fair

The room too small
Choon hock, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

A satisfied and pleasant stay.
The room is very grand, I was given the highest floor as i requested. The receipt provides a professional service. There are 2 things I would like to highlight. 1> I found missing of toothbrush set 2> The breakfast in the cafe (Cititell express) some how is not up to the standard, it is not worth the money pay for. 3> Sound proof was not good, I can hear the sound of my neighbour every time they open and close the door. However, these small matters does not stop me from coming back to Cititell Express again.
1-night trip
Verified Hotels.com guest review