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The Gardens – A St. Giles Hotel & Residences

Photo gallery for The Gardens – A St. Giles Hotel & Residences

Premium bedding, down duvets, in-room safe, desk
Outdoor pool
Outdoor pool
Outdoor pool
Balcony

Overview of The Gardens – A St. Giles Hotel & Residences

The Gardens – A St. Giles Hotel & Residences

4.5 star property
Luxury hotel with 1 outdoor pools, connected to the convention centre, near Mid Valley Megamall

8.4/10 Very good

479 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
The price is S$128
Price available on 02/01/2023
Map
Mid Valley City, Lingkaran Syed Putra, Kuala Lumpur, 59200
Main amenities
  • Daily housekeeping
  • Outdoor pool
  • Breakfast available
  • Fitness centre
  • Self parking
  • Conference centre
  • Business centre
  • 9 meeting rooms
  • 24-hour front desk
  • Air conditioning
  • Conference space
  • Concierge services
For families
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate bath and shower
  • Daily housekeeping
  • Coffee/tea maker
  • Lift

Room options

About this area

What's nearby

  • In Mid Valley City
  • Mid Valley Megamall - 1 min walk
  • Kuala Lumpur Sentral - 7 min drive
  • University of Malaya - 7 min drive
  • Petaling Street - 15 min drive
  • Merdeka Square - 6 min drive
  • Berjaya Times Square - 17 min drive
  • Kuala Lumpur Tower - 21 min drive
  • Suria KLCC Shopping Centre - 20 min drive
  • Pavilion Kuala Lumpur - 18 min drive
  • KLCC Park - 21 min drive

Getting around

  • Subang (SZB-Sultan Abdul Aziz Shah) - 29 min drive
  • Kuala Lumpur International Airport (KUL) - 42 min drive
  • Mid Valley - 6 min walk
  • Kuala Lumpur Seputeh KTM Komuter Station - 19 min walk
  • Kuala Lumpur Sentral Station - 30 min walk
  • Abdullah Hukum Station - 19 min walk
  • Bangsar Station - 19 min walk
  • Kerinchi Station - 21 min walk

Restaurants

  • Italiannies - 3 min walk
  • Ticklish Ribs & 'Wiches - 4 min walk
  • Magnum - 4 min walk
  • Kyung Joo Korean Restaurant - 4 min walk
  • 4 Fingers Crispy Chicken - 5 min walk

About this property

The Gardens – A St. Giles Hotel & Residences

The Gardens – A St. Giles Hotel & Residences puts you 0.1 mi (0.1 km) from Mid Valley Megamall and 4.7 mi (7.6 km) from Berjaya Times Square. The outdoor pool is a great spot for a morning swim, and guests can get a workout in at the fitness centre. This luxurious hotel is also 4.9 mi (7.9 km) from Suria KLCC Shopping Centre and 4.9 mi (7.9 km) from Pavilion Kuala Lumpur. Fellow travellers like the helpful staff and breakfast.

Languages

Chinese (Mandarin), English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows the regional cleaning and disinfection practices of Safe & Clean (Malaysia)

Social distancing

Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks available
Hand sanitiser provided
Individually wrapped food options available through room service
This information is provided by our partners.

At a glance

Hotel size

  • 647 rooms
  • Arranged over 24 floors

Arriving/Leaving

  • Check-in time from 2:00 PM until midnight
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • On-site self-parking (MYR 5 per day)
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 7:30 AM–10:30 AM
  • Private dining

What to do

  • Winery tours nearby

Working away

  • Business centre
  • 9 meeting rooms
  • Conference centre (6997 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Porter/bellhop

Facilities

  • Fitness centre
  • An outdoor pool
  • Art gallery on site
  • Designer shops on site
  • Shopping centre on site

Accessibility

  • Lift
  • In-room accessibility (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Pool access ramp on site

Languages

  • Chinese (Mandarin)
  • English

Room amenities

Be entertained

  • LCD television
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Electric kettle
  • Dressing gowns and slippers
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Down duvet
  • Premium bedding

Freshen up

  • Private bathroom
  • Deep-soaking bath
  • Separate bath and shower
  • Rainfall shower heads
  • Free toiletries
  • Hairdryer

Stay connected

  • Desk
  • Free WiFi
  • Phone
  • Desk chair

Food and drink

  • Champagne service
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Fees & policies

Refundable deposits

  • Deposit: MYR 100 per night

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 January 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

Optional extras

  • Continental breakfast is offered for an extra charge of MYR 29 per person (approximately)

Children & extra beds

  • Rollaway beds are available for MYR 116.60 per night

Parking

  • Self-parking costs MYR 5 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitiser.

Individually wrapped food options are available through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Safe & Clean (Malaysia) guidelines.

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing that there's a smoke detector, a security system and window guards on site.

This property accepts credit cards, debit cards and cash.

Also known as

Gardens St. Giles Hotel Kuala Lumpur
Gardens St. Giles Hotel
Gardens St. Giles Kuala Lumpur
The Gardens – A St. Giles Hotel Residences
The Gardens – A St. Giles Hotel & Residences Hotel
The Gardens – A St. Giles Hotel & Residences Kuala Lumpur
The Gardens – A St. Giles Hotel & Residences Hotel Kuala Lumpur

Frequently asked questions

Does The Gardens – A St. Giles Hotel & Residences offer free cancellation for a full refund?
Yes, The Gardens – A St. Giles Hotel & Residences does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at The Gardens – A St. Giles Hotel & Residences?
As of 4 December 2022, prices found for a 1-night stay for 2 adults at The Gardens – A St. Giles Hotel & Residences on 2 January 2023 start from S$128, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at The Gardens – A St. Giles Hotel & Residences?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at The Gardens – A St. Giles Hotel & Residences?
Yes, there's an outdoor pool.
Are pets allowed at The Gardens – A St. Giles Hotel & Residences?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at The Gardens – A St. Giles Hotel & Residences?
Yes. Self-parking costs MYR 5 per day.
What are the check-in and check-out times at The Gardens – A St. Giles Hotel & Residences?
You can check in from 2:00 PM - midnight. Check-out time is noon.
What is there to do at The Gardens – A St. Giles Hotel & Residences and nearby?
The Gardens – A St. Giles Hotel & Residences has an outdoor pool and a fitness centre.
Are there restaurants at or near The Gardens – A St. Giles Hotel & Residences?
Yes. Nearby restaurants include Ticklish Ribs & 'Wiches (4-min walk), Magnum (4-min walk) and Kyung Joo Korean Restaurant (4-min walk).
Does The Gardens – A St. Giles Hotel & Residences have rooms with private hot tubs?
Yes, each room has a deep-soaking bath.
What's the area around The Gardens – A St. Giles Hotel & Residences like?
The Gardens – A St. Giles Hotel & Residences is in Mid Valley City, a short 6-minute walk from Mid Valley. Travellers say that this hotel is in a good location.

Overall score and ratings

8.4

Very good

8.5/10

Cleanliness

8.5/10

Staff & service

8.3/10

Amenities

8.1/10

Property conditions & facilities

7.8/10

Eco-friendliness

2/10 Poor

Terrible experience
This property has got worse each time we stayed, so this will likely be the last time. We were staying at Hilton KL which was about the same price but so much better in every way. After checking out of Hilton, we had to stay another day due to emergency and wanted to be near mid-valley. They double charged me after saying they haven’t received payment when I checked in - staff asked if I want to pay for my stay upfront in cash or card. Then the card payment went through. If I didn’t check my credit card and just left, I may not even know. The wifi did not work at all. And the TV channels were so limited and reception was terrible. Can’t imagine paying RM500 for one night here when I can pay the same and get Hilton, JW Marriott etc.
Yuen Teen, 1-night trip
Verified Hotels.com guest review

8/10 Very good

4-night trip
Verified Hotels.com guest review

8/10 Very good

Thiyagarajah, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

There is ants everywhere in the room. For a 5 stars hotel I expect the room to be spotless.
wendy, 6-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Very convenient full service hotel
Good hotel located next to the Mid Valley Mall (has a door opening straight into it). Easy to get to by KLIA Expres train + LRT train (2 stops). Good sized rooms but starting to look a little dated. Very good breakfast buffet. Good value for money.
Pietro, 6-night business trip
Verified Hotels.com guest review

6/10 Good

It was a business trip. Location of the hotel was convenient for me to attend my meeting. The room had a musty smell and that put me off. A bit run down and needs a face-lift.
Zaini, 1-night business trip
Verified Hotels.com guest review

6/10 Good

The rooms need maintenance. Lights not working, shower head defective, doors at toilet not secure Room 1519, aircon in room not working well. If not rectified, it will deteriorate and render this hotel to lower status. Location and amenities are good though.
Kong Kam, 1-night trip
Verified Expedia guest review

6/10 Good

1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

It is very near to people I have to meet during this trip.
Michelle, 2-night business trip
Verified Expedia guest review

8/10 Very good

wee yin, 3-night business trip
Verified Hotels.com guest review