Guests
All properties in Samoens, Haute-Savoie, France

Hôtel Alexane

4-star hotel in Samoens with spa and indoor pool

  • Free WiFi and free parking

Restrictions related to your trip

This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local and health advisories for this destination before you book.

Image gallery

  • Pool
  • Pool
  • Indoor Spa Tub
  • Infinity Pool
  • Pool
Pool. Image 1 of 35.
1 / 35Pool
La cour route du Giffre, Samoens, 74340, Haute-Savoie, France
9.4.Exceptional.
  • Great Hotel, amazing suite with lovely views of the mountains and para gliders coming in.…

    Feb 25, 2022

  • New, Modern chalet in the centre ville. Amazing facilities like heated swimming pool,…

    Dec 22, 2021

See all 56 reviews

Official standards

This property advises that it adheres to Safe Travels (WTTC - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Contactless check-in is available
  • Guests are provided with free hand sanitizer
  • Free WiFi
  • Free parking
  • Pool
  • Non-smoking
  • Gym

Property highlights

Main amenities

  • 33 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Indoor pool and 2 spa tubs
  • Ski storage

For families

  • Children's pool
  • Private bathroom
  • Daily housekeeping
  • Laundry facilities
  • Hair dryer
  • Coffee/tea maker

What’s around

  • Jaysinia Alpine Botanical Gardens - 5 min walk
  • Samoens Ski Resort - 7 min walk
  • Grand Massif Express Gondola - 12 min walk
  • Base de Loisir des Lacs Aux Dames - 14 min walk
  • Morillon Ski Resort - 36 min walk
  • Avoriaz Ski Resort - 7.4 mi / 12 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Deluxe Double Room
  • Junior Suite
  • Comfort Suite
  • Family Suite
  • Executive Suite
  • Executive Duplex
  • Superior Double Room

What’s around

Landmarks

  • Jaysinia Alpine Botanical Gardens - 5 min walk
  • Samoens Ski Resort - 7 min walk
  • Grand Massif Express Gondola - 12 min walk
  • Base de Loisir des Lacs Aux Dames - 14 min walk
  • Morillon Ski Resort - 36 min walk
  • Avoriaz Ski Resort - 7.4 mi / 12 km
  • Les Gets Ski Resort - 8.1 mi / 13 km
  • La Balme - 5.1 mi / 8.1 km
  • Lac de Joux Plane - 7.6 mi / 12.2 km
  • Museum of Mechanical Music - 12.3 mi / 19.8 km
  • Moulins Ski Lift - 15.3 mi / 24.7 km

Getting around

  • Marignier Station - 21 min drive
  • Bonneville Station - 28 min drive
  • St-Pierre-en-Faucigny Station - 31 min drive
map
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La cour route du Giffre, Samoens, 74340, Haute-Savoie, France

At a glance

Hotel size

  • This hotel has 33 rooms

Arriving/leaving

  • Check-in time 5 PM-7 PM
  • Check-out time is 10 AM

Restrictions related to your trip

  • This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local and health advisories for this destination before you book.

Special check-in instructions

The front desk is open during the following times:
  • Monday - Sunday: 8 AM - 7 PM
  • Saturday - Saturday: 8 AM - 8 PM
If you are planning to arrive after 7 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free secured, covered onsite self parking
  • Electric vehicle charging point on site

Other information

  • Smoke-free property
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • Restaurant
  • Bar/lounge
  • Room service

Things to do

  • Number of indoor pools - 1
  • Children's pool
  • Ski storage
  • Fitness facilities
  • Full-service spa
  • Number of spa tubs - 2
  • Ski equipment rental shops nearby
  • Steam room
  • Sauna

Working away

  • Meeting rooms

Services

  • Concierge services
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • Elevator

Accessibility

  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible lounge

Languages Spoken

  • English
  • French

In the room

Home comforts

  • Coffee/tea maker

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms

Freshen up

  • Private bathroom
  • Shower only
  • Hair dryer

Be entertained

  • Flat-screen TV
  • Digital TV channels

Stay connected

  • Free WiFi

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Wellness Center. Services include massages. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Fees & policies

Refundable depositPay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Deposit: EUR 500 per stay

Mandatory feesPay at property

You'll be asked to pay the following charges by the property at check-in or check-out:

  • A tax is imposed by the city: EUR 2 per person, per night. This tax does not apply to children under 18 years of age.

Pool, spa & gym (if applicable)Pay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Pool access available from 10 AM to 8 PM
  • Guests under 16 years old are not allowed in the spa

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

Guests can rest easy knowing there's a smoke detector on site.

This property accepts credit cards. Cash is not accepted.

Also known as

  • Suites d'Alexane Hotel Samoens
  • Hôtel Alexane Hotel
  • Les Suites d'Alexane
  • Hôtel Alexane Samoens
  • MGM Les Suites d'Alexane
  • Hôtel Alexane Hotel Samoens
  • Suites d'Alexane Hotel
  • Suites d'Alexane Samoens
  • Suites d'Alexane

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Hôtel Alexane does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking. Electric vehicle charging is available.
  • Yes, there's an indoor pool and a children's pool. Guests have pool access from 10 AM to 8 PM.
  • Sorry, pets aren't allowed, but service animals are welcome.
  • You can check in from 5 PM - 7 PM. Check-out time is 10 AM. Contactless check-in and check-out are available.
  • Yes, there's an onsite restaurant. Nearby restaurants include Au Relais Septimontain (3-min walk), Vin sur vin (4-min walk), and Aux Becs a Fleu (4-min walk).
  • Have fun with nearby winter activities like skiing. Indulge in a treatment at the spa and soothe your senses in one of the 2 spa tubs. Hôtel Alexane also has an indoor pool and a sauna, as well as a steam room.
9.4.Exceptional.
  • 10.0.Exceptional

    Alexane.

    Service was excellent. Lovely rooms, well decorated in keeping with the mountain setting and immaculately clean. Fab facilities if you want to stay in nice bonus of underground parking. Service and staff were excellent and very helpful throughout.

    Philip, 5 night trip, Aug 7, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Fantastic hotel and great service

    Simon, 3 night trip, Mar 6, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Well thought out hotel with great amenities and things like personal ski lockers. Fun piano evening. Helpful staff.

    3 night romance trip, Feb 26, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Great hotel

    The hotel was gorgeous with fantastic facilities and very accommodating staff

    nicola, 7 night family trip, Feb 14, 2020

    Verified Hotels.com guest review

  • 8.0.Very good

    We stayed here for 8 nights. Overall it was a good hotel. Nicely decorated, location is good (close to restaurants and shops), reception staff is nice and helpful, room is big enough for 2 people, warm and comfortable but they need to improve daily room cleaning service. Windows and mirrors were not clean properly. Dust everywhere. And they washed the glasses and cups in the bathroom. It was disgusting. The spa and pool area was wonderful. Also check in time is 5pm. It is too late. And breakfast was so basic. Very limited and no varieties. Coffee from thermos, no fresh squeezed juices, no omelette. I was expecting better breakfast service from that much nice hotel.

    8 night romance trip, Jan 3, 2020

    Verified Expedia guest review

  • 8.0.Very good

    Wonderful room! Fantastic hotel. Only negative was Air con didn't have an internal room control - was alittle hot for me but i do prefer a very cold room (around 18dC).

    2 night trip, Jul 30, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Ideal location

    Beautiful hotel - outstanding spa

    Alistair, 5 night trip, Jul 10, 2019

    Verified Hotels.com guest review

  • 8.0.Very good

    Brand new building so cleanliness and facilities are hardly used. Good position, well thought out and nicely finished. Restaurant is the only downside, the food quality and options are poor

    3 night family trip, Apr 14, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Great accommodation, spacious rooms and family apartment, lovely pool and spa area, brilliant location right at the centre of the village.

    3 night trip with friends, Mar 7, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Superb hotel facilities and location. New hotel.

    Thoroughly enjoyed our stay at the Les Suites d'Alexane hotel. Right in the centre off town,opposite tourist information and ski school. Plenty of restaurants nearby (5-10 mins flat walking.) The spa was superb, with large steam and sauna rooms. Sensory showers were brilliant, good size pool and Jacuzzi. Top rate staff. Communal areas excellent. Bedroom good size. Great brand new bathroom & bedroom. Balcony great but lacked seating. Management please put some chairs there!

    Arti, 4 night romance trip, Mar 2, 2019

    Verified Hotels.com guest review

See all 56 reviews