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Hilton Chengdu Chenghua

Photo gallery for Hilton Chengdu Chenghua

Exterior
Indoor pool
Down duvets, minibar, in-room safe, desk
Down duvets, minibar, in-room safe, desk
King One Bedroom Deluxe Suite | Down duvets, minibar, in-room safe, desk

Overview of Hilton Chengdu Chenghua

Hilton Chengdu Chenghua

4.5 star property
Luxury hotel in Chenghua with 3 restaurants and spa

9.2/10 Superb

27 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Gym
  • Air conditioning
  • Refrigerator
  • Bathtub
Map
No. 99 Tashuiqiao West Str, Chenghua, Chengdu, Sichuan, 610056

Guests rated this location 9.2/10 - Wonderful

Main amenities
  • Daily housekeeping
  • 3 restaurants and bar/lounge
  • Full-service spa
  • Indoor pool
  • Rooftop terrace
  • Breakfast available
  • Free area shuttle
  • 24-hour fitness centre
  • Sauna
  • Spa tub
  • 24-hour room service
  • Conference centre
For families
  • Free cots/infant beds
  • Cookware, dishware and utensils
  • Private bathroom
  • Separate bath and shower
  • Garden
  • Terrace

Room options

About this area

What's nearby

  • In Chenghua

Getting around

  • Chengdu (CTU-Shuangliu Intl.) - 36 min drive
  • Chengdu Railway Station - 11 min drive
  • South Railway Station - 12 min drive
  • Hongpailou Railway Station - 13 min drive
  • Fuqing Road Station - 18 min walk
  • Balizhuang Station - 20 min walk
  • Lijiatuo Station - 23 min walk
  • Free local area shuttle

Restaurants

  • 成都袋鼠酒吧 - 8 min walk
  • 牙牙饭临邛人家炖鸡面 - 6 min walk
  • 伴君御茶 - 2 min walk
  • 东城上品茶府 - 4 min walk
  • 郦景茶楼 - 4 min walk
Map

About this property

Hilton Chengdu Chenghua

Take in the views from the rooftop terrace when you stay at Hilton Chengdu Chenghua. Guests can visit the 24-hour fitness centre for a workout or enjoy Asian cuisine at All day dining, one of 3 restaurants. There's an indoor pool and a bar/lounge, and in-room conveniences at this luxurious hotel include fridges and microwaves. The helpful staff and quietness get good marks from fellow travellers.

Languages

Chinese (Mandarin), English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of CleanStay (Hilton)
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-out
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 298 rooms
  • Arranged over 12 floors

Arriving/Leaving

  • Check-in time from 3 PM until 1:00 AM
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions
  • This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in
  • This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed

Parking

  • Free on-site self-parking
  • Electric vehicle charging point on site

Off-site

  • Free area shuttle

Other information

  • Designated smoking area (fines apply)

Property amenities

Food and drink

  • Self-service breakfast (surcharge) on weekday mornings 6:30 AM–10:30 AM
  • 3 restaurants
  • Bar/lounge
  • Free reception (selected days)
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Free local shuttle
  • Local/corner shop

Working away

  • 8 meeting rooms
  • Conference centre

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Bike hire

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Library
  • 24-hour fitness centre
  • An indoor pool
  • Full-service spa
  • Hot tub
  • Sauna

Accessibility

  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible
  • Wheelchair-accessible registration desk
  • Raised toilet seat
  • Low-height worktop and sink
  • Grab bar near toilet
  • Bathroom emergency pull cord

Languages

  • Chinese (Mandarin)
  • English

Room amenities

Be entertained

  • DVD player
  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Dressing gowns and slippers
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Down duvet
  • Blackout curtains
  • Soundproofed rooms
  • Turndown service
  • Free cot/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Separate bath and shower
  • Rainfall shower heads
  • Designer toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free local calls

Food and drink

  • Fridge
  • Microwave
  • Free bottled water
  • Cookware, dishes and utensils

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is open daily.

Dining

All day dining – This restaurant specialises in Asian cuisine.
Chinese – This restaurant specialises in Chinese cuisine. Open daily.
Hong Kong Taste – This restaurant specialises in dim sum. Open daily.
On-site venue No. 4 – This lobby lounge only serves light fare. Open daily.

Fees & policies

Optional extras

  • Self-service breakfast is offered for an extra charge of approximately CNY 186 per person

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Contactless check-out is available.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

<p>Noise-free guestrooms cannot be guaranteed.</p><p>Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a first aid kit and window guards on site.</p> <p> This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly). </p><p>This property accepts credit cards, debit cards and cash.</p>

Also known as

Hilton Chengdu Chenghua Hotel
Hilton Chengdu Chenghua Hotel
Hilton Chengdu Chenghua Chengdu
Hilton Chengdu Chenghua Hotel Chengdu

Frequently asked questions

Is Hilton Chengdu Chenghua currently open?
This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.
Does Hilton Chengdu Chenghua offer free cancellation for a full refund?
Yes, Hilton Chengdu Chenghua does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Hilton Chengdu Chenghua?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Hilton Chengdu Chenghua?
Yes, there's an indoor pool.
Are pets allowed at Hilton Chengdu Chenghua?
Sorry, pets aren't allowed.
Is parking offered on site at Hilton Chengdu Chenghua?
Yes, there's free self parking. Electric car charging is available.
What are the check-in and check-out times at Hilton Chengdu Chenghua?
You can check in from 3 PM - 1:00 AM. Check-out time is noon. Contactless check-out is available.
What is there to do at Hilton Chengdu Chenghua and nearby?
Hilton Chengdu Chenghua has a spa and an indoor pool, as well as a 24-hour fitness centre and a garden.
Are there restaurants at or near Hilton Chengdu Chenghua?
Yes, there are 3 on-site restaurants, featuring Asian cuisine.
What's the area around Hilton Chengdu Chenghua like?
Hilton Chengdu Chenghua puts you in Chenghua, in the heart of Chengdu. Popular attractions include Chengdu University of Technology, which is 11 minutes away by car.

Reviews

9.2

Superb

9.5/10

Cleanliness

9.2/10

Staff & service

8.9/10

Amenities

9.4/10

Property conditions & facilities

Reviews

2/10 Poor

Terrible service, bad concierges
3-night trip
Verified Expedia guest review

10/10 Exceptional

I recommend this hotel to others because it's located in a nice place in town in Chengdu and near the rail station, and nearby restaurants and shops. My stay was outstanding, the fitness center was great, with various amenities in there, and with a friendly receptionist there. The maids went the extra mile in cleaning, even wrapping up my plug cords for my iPads and phone, and the entire staff were very pleasant, courteous, and bilingual.
Andrew, 5-night family trip
Verified Expedia guest review

8/10 Very good

The facilities were very good. The staff's English could be better. The concierge service was adequate, but could be improved.
3-night family trip
Verified Travelocity guest review

10/10 Exceptional

5-night trip
Verified Expedia guest review

10/10 Exceptional

2-night trip
Verified Expedia guest review

10/10 Exceptional

Newly built hotel, great services. The concierge and front desk are very helpful. Definitely will recommend to my family and friends.
3-night family trip
Verified Expedia guest review

10/10 Exceptional

Excellent property and location. Superb room. Dinning room was excellent.
6-night business trip
Verified Expedia guest review

8/10 Very good

6-night trip
Verified Expedia guest review

8/10 Very good

2-night trip
Verified Orbitz guest review

6/10 Good

Our stay at this newly built hotel is overall pleasant. The staff are very attentive, and always very willing to help, specially the doormen crew who gave us heartfelt help thorough our stay. They seem really motived and well trained. One of them named James even made extra effort to help us with taxi. The only thing that bothered us is the sound proof of the rooms and the hallway. We had noisy neighbor who came back to their rooms at 3 AM and 1 AM the other night. We had two sleepless nights in a row.
Marks, 6-night family trip
Verified Expedia guest review