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Charlottehaven

Photo gallery for Charlottehaven

Indoor pool
Terrace/patio
Terrace/patio
View from room
1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Overview of Charlottehaven

Charlottehaven

4.0 star property
4-star hotel in Østerbro with indoor pool and restaurant

9.0/10 Superb

130 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Pet-friendly
  • Gym
  • Kitchen
Map
Hjørringgade 12 C, Copenhagen, 2100
Main amenities
  • Daily housekeeping
  • Near the beach
  • Restaurants
  • Indoor pool
  • Breakfast available
  • Health club
  • Sauna
  • Self parking
  • Room service
  • Coffee shop/cafe
  • In-room childcare
  • Conference centre
For families
  • Playground on site
  • In-room childcare (surcharge)
  • Kitchen
  • Private bathroom
  • Separate bedroom
  • Separate dining area

Room options

About this area

What's nearby

  • In Østerbro
  • Nyhavn - 40 min walk
  • Little Mermaid - 8 min drive
  • Strøget - 12 min drive
  • Rosenborg Castle - 11 min drive
  • Tivoli Gardens - 15 min drive
  • City Hall Square - 17 min drive
  • Copenhagen Opera House - 22 min drive
  • Copenhagen Zoo - 22 min drive
  • Bella Center - 25 min drive
  • Royal Arena - 28 min drive

Getting around

  • Kastrup Airport (CPH) - 41 min drive
  • Copenhagen Hellerup Station - 5 min drive
  • Copenhagen Bernstorffsvej Station - 7 min drive
  • Copenhagen Osterport Station - 21 min walk
  • Copenhagen Nordhavn Station - 4 min walk
  • Nordhavn Station - 5 min walk
  • Orientkaj Station - 13 min walk

Restaurants

  • Bistro Lupa - 5 min walk
  • Det simrer - 6 min walk
  • Sams Pita ApS - 4 min walk
  • ShaBaz - Kaffebar & Køkken - 4 min walk
  • Kaffekilden - 4 min walk
Map

About this property

Charlottehaven

Charlottehaven puts you 2 mi (3.3 km) from Nyhavn and 2.8 mi (4.4 km) from Tivoli Gardens. Guests can take a dip in the indoor pool or grab a bite to eat at The Café, which serves breakfast, lunch and dinner. Other highlights at this upmarket hotel include a health club, a fitness centre and a sauna. The family-friendly amenities and location get good marks from fellow travellers. The property is only a short walk to public transportation: Copenhagen Nordhavn Station is 4 minutes and Nordhavn Station is 5 minutes.

Languages

Danish, English, Norwegian, Swedish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Cashless transactions are available for all charges at the property
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 81 rooms
  • Arranged over 16 floors

Arriving/Leaving

  • Check-in time from 3 PM until midnight
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age – 25
  • Check-out time is 11 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The check-in location differs from the property location; to check in, go to Charlottehaven Garden reception,Hjørringgade 12c,2100 Copenhagen
  • Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
  • If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 25

Pets

  • Pets allowed (2 per room)*
  • Service animals welcome
  • Restrictions apply*
  • Food and water bowls available

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Uncovered on-site self-parking (DKK 150 per day)
  • Wheelchair-accessible parking and van parking on site
  • On-site parking is limited
  • Electric vehicle charging point on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) on weekday mornings 7:00 AM–10:00 AM
  • Restaurant
  • Coffee shop
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Playground
  • Childcare in room (surcharge)
  • Children's menu

What to do

  • Fitness classes
  • Pilates classes
  • Yoga classes
  • Racquetball/squash
  • Beach nearby

Working away

  • Business centre
  • 7 meeting rooms
  • Conference centre

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Bike hire

Facilities

  • 4 buildings/towers
  • Built in 2004
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Health club
  • An indoor pool
  • Sauna

Accessibility

  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Accessible bath
  • Well-lit path to entrance
  • Step-free path to entrance

Languages

  • Danish
  • English
  • Norwegian
  • Swedish

Room amenities

Be entertained

  • 43-inch flat-screen TV
  • Premium cable channels

Home comfort

  • Espresso maker
  • Electric kettle
  • Dressing gowns
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Soundproofed rooms
  • Premium bedding
  • Pillow-top mattress

What to enjoy

  • Separate dining area
  • Separate sitting area

Freshen up

  • Private bathroom
  • Bath or shower
  • Designer toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Laptop-friendly workspace
  • Free WiFi and wired Internet

Food and drink

  • Champagne service
  • Fridge
  • Freezer
  • Kitchen
  • Stovetop
  • Oven
  • Toaster
  • Free bottled water
  • Cookware, dishes and utensils
  • Dishwasher
  • Mixer

More

  • Daily housekeeping

Special features

Dining

The Café – Overlooking the pool and garden, this restaurant serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately DKK 165 to 265 for adults and DKK 100 to 175 for children
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)
  • Credit card charges are subject to an extra charge of 3.5 per cent

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Cots/infant beds are available for DKK 250.0 per day
  • Rollaway beds are available for DKK 500.0 per day

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of DKK 200 per pet, per night

Parking

  • Uncovered self-parking costs DKK 150 per day

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 10:00 PM
  • Guests under 5 years old are not allowed in the swimming pool

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available.

Enhanced food service safety measures are in place.

Each guestroom is kept vacant for a minimum of 72 hours between bookings.

Policies

<p>Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.</p><p>Long-term renters welcome. </p><p>Guests can rest easy knowing that there's a smoke detector on site.</p> <p> This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly). </p><p>This property accepts credit cards and cash.</p>

Also known as

Charlottehaven Hotel Copenhagen
Charlottehaven Hotel
Charlottehaven Copenhagen
Charlottehaven Hotel
Charlottehaven Copenhagen
Charlottehaven Hotel Copenhagen

Frequently asked questions

Does Charlottehaven offer free cancellation for a full refund?
Yes, Charlottehaven does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Charlottehaven?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser and social distancing measures are in place. Please note that this information has been provided by our partners.
Is there a pool at Charlottehaven?
Yes, there's an indoor pool. Guests have pool access from 7:00 AM to 10:00 PM.
Are pets allowed at Charlottehaven?
Yes, pets are welcome, with a limit of 2 per room. There's a charge of DKK 200 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Charlottehaven?
Yes. Self-parking costs DKK 150 per day. Parking spaces may be limited. Electric car charging is available.
What are the check-in and check-out times at Charlottehaven?
You can check in from 3 PM - midnight. There's a charge for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge (subject to availability).
Is there an on-site casino at Charlottehaven?
No, this hotel doesn't have a casino, but Casino Copenhagen (8-min drive) is nearby.
What is there to do at Charlottehaven and nearby?
On-site recreation at Charlottehaven includes aerobics , pilates and racquetball/squash. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include a sauna and a health club. Charlottehaven also has a picnic area and a garden.
Are there restaurants at or near Charlottehaven?
Yes, The Café offers garden views.
Does Charlottehaven have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchen is available in every room, and also includes an espresso maker, a mixer and a coffee maker.
What's the area around Charlottehaven like?
Charlottehaven is a short 4-minute walk from Copenhagen Nordhavn Station and 19 minutes' walk from Parken Stadium. Travellers say that the hotel is in a great location.

Reviews

9.0

Superb

9.3/10

Cleanliness

8.9/10

Staff & service

8.6/10

Amenities

9.3/10

Property conditions & facilities

8.7/10

Eco-friendliness

Reviews

10/10 Exceptional

Kerry, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

The staff was, to a person, excellent. Very helpful, informative and concerned about our issue (getting a COVID test report in 24 hours!). We thoroughly enjoyed our visit.
John, 3-night family trip
Verified Expedia guest review

2/10 Poor

Adam, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Per, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

My experience was amazing, the room is much better than the pics.
Lauana, 5-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Michael, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Great location and Flat
Location is excellent next to both train and metro station. Staff very friendly and helpful. Flat good size ideal for family. The only criticism i would have is that the pool does not allow in children under 5. this is clearly stated on the website but still very disappointing, not come across this rule anywhere else ( however does seem to be a thing in Denmark). I can understand hygiene but most pools allow providing children are in swimming nappies etc.
David, 3-night family trip
Verified Hotels.com guest review

8/10 Very good

Dec. 21
Great location and a nice apartments. Shared facilities such as pool unfortunately overbooked due to non-resident members. Not so family friendly, but probably great for business.
Lars, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent
Our stay at Charlottehaven was wonderful, the room was bright, modern and comfortable - the bed was v.comfy. The staff are friendly and welcoming, always available to help - we will be staying again.
Gerallt Hughes, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Thomas, 6-night business trip
Verified Hotels.com guest review