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Hotel Diplomat

Photo gallery for Hotel Diplomat

Reception
Double or Twin Room | Minibar, in-room safe, desk, free WiFi
Single Room | Minibar, in-room safe, desk, free WiFi
Single Room | Minibar, in-room safe, desk, free WiFi
Single Room | View from room

Overview of Hotel Diplomat

Hotel Diplomat

3.5 star property
3.5-star hotel in Zagreb with restaurant and bar/lounge

7.8/10 Good

38 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Free WiFi
  • Airport transfer
  • Non-smoking
  • Air conditioning
The price is S$134
Price available on 05/12/2022
Map
35 Horvatova ulica, Zagreb, 10000
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Room service
  • Airport shuttle
  • 24-hour front desk
  • Air conditioning
  • Front desk safe
  • Snack bar/deli
  • Laundry service
  • Free newspapers in the lobby
  • Luggage storage
For families
  • Children stay free
  • Private bathroom
  • Daily housekeeping
  • Lift
  • Minibar
  • Bath or shower

Room options

About this area

What's nearby

  • In Novi Zagreb

Getting around

  • Zagreb (ZAG) - 15 min drive
  • Velika Gorica Station - 13 min drive
  • Zagreb Hrvatska 78 Station - 13 min drive
  • Zagreb Klara Station - 18 min walk
  • Airport shuttle (surcharge)

Restaurants

  • Grill & Pizza Sestica - 12 min walk
  • Norris cafe - 14 min walk
  • Goya Bar - 16 min walk
  • Cafe bar Makumba - 16 min walk
  • Ali Kebaba - 18 min walk

About this property

Hotel Diplomat

A great choice for a stay in Zagreb, Hotel Diplomat features an airport shuttle. For a bite to eat, guests can visit Big Mama Pub, which serves local and international cuisine and is open for breakfast, lunch and dinner. A bar/lounge and a snack bar/deli are other highlights. Fellow travellers say good things about the helpful staff.

Languages

Croatian, English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Social distancing measures in place

Safety measures

Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 32 rooms

Arriving/Leaving

  • Check-in time from 2 PM until 8 PM
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
  • If you are planning to arrive after 8 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (3 years old and younger) stays free when occupying the parent or guardian's room using existing bedding

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking

Transfers

  • Airport shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 7 AM–10 AM
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)

Working away

  • Meeting rooms

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • Safe-deposit box at front desk

Accessibility

  • Lift
  • In-room accessibility (select rooms)
  • Wheelchair accessible
  • Raised toilet seat
  • Low-height worktop and sink
  • Grab bar near toilet

Languages

  • Croatian
  • English

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar

Freshen up

  • Private bathroom
  • Deep-soaking bath
  • Bath or shower
  • Free toiletries
  • Hairdryer

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Big Mama Pub – This restaurant specialises in local and international cuisine and serves breakfast, lunch and dinner.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 1.61 per person, per night for adults; EUR 0.80 per night for guests aged 12-17 years old. This tax does not apply to children under 12 years of age.

Optional extras

  • Airport shuttle service is offered for an extra charge

Children & extra beds

  • Guests must contact this property in advance to reserve cots/infant beds

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place and guests are provided with hand sanitiser.

Policies

Guests can rest easy knowing that there's a fire extinguisher, a smoke detector and a first aid kit on site.

This property accepts credit cards. Cash is not accepted.

Also known as

Hotel Diplomat Zagreb
Diplomat Zagreb
Hotel Diplomat Hotel
Hotel Diplomat Zagreb
Hotel Diplomat Hotel Zagreb

Frequently asked questions

Does Hotel Diplomat offer free cancellation for a full refund?
Yes, Hotel Diplomat does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Hotel Diplomat?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser and social distancing measures are in place. Please note that this information has been provided by our partners.
Are pets allowed at Hotel Diplomat?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Diplomat?
Yes, there's free self parking.
Is an airport shuttle service offered by Hotel Diplomat?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Hotel Diplomat?
You can check in from 2 PM - 8 PM. Check-out time is 11:00 AM.
Are there restaurants at or near Hotel Diplomat?
Yes, Big Mama Pub offers local and international cuisine. Nearby restaurants include Grill & Pizza Sestica (12-min walk) and Norris cafe (14-min walk).
Does Hotel Diplomat have rooms with private hot tubs?
Yes, each room has a deep-soaking bath.

Overall score and ratings

7.8

Good

8.6/10

Cleanliness

8.3/10

Staff & service

7.5/10

Amenities

8.0/10

Property conditions & facilities

7.7/10

Eco-friendliness

8/10 Very good

Daniel, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Nice place.
Joseph S, 1-night trip
Verified Expedia guest review

6/10 Good

Good but not 4 stars . Breakfast was great . And bathroom was nice but uncomfortable beds and old linens. Also the walls were dirty in the room. For one night it’s ok .
Elena, 1-night family trip
Verified Expedia guest review

2/10 Poor

Marguerite, 3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Good stay
Good hotel, nice breakfast and good staff. Big parking and close to highway exit
1-night business trip
Verified Hotels.com guest review

2/10 Poor

Constructions works Wake you up at 7;00 am
There’s a construction works in the hotel that no one warns you about before or during the checkin. We’ve stayed for 2 nights and we’ve been woken up each morning at 7 am by machines working on site. Not only this but machines been working all day including midday so no one could rest during the day either. Receptionist was rude enough to asks me to pay extra for late check out even though we had the most terrible experience.
Preslava, 2-night business trip
Verified Hotels.com guest review

8/10 Very good

one overnight stay
The hotel room was a little with dust. Breakfast was not great, we ate at 9:15 and there was not so many food left and they did not refill. Parking is good and free.
Alex, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

It was good!
2-night trip
Verified Hotels.com guest review

8/10 Very good

Nice inside. Looks bad from the outside but don't be put off by this
2-night business trip
Verified Expedia guest review

6/10 Good

2-night trip
Verified Expedia guest review