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All properties in Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
1 room, 2 adults

W Kuala Lumpur - Kuala Lumpur

5-star5 stars
121 Jalan Ampang, Kuala Lumpur, Wilayah Persekutuan, 50450, Malaysia

Luxury hotel with 2 restaurants, near Petronas Twin Towers
  • Free WiFi
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • A friend and I stayed on a 20 hour layover, we arrived at 8am. We had booked a suite…Feb 5, 2020
  • 5 star service and quality of stay!! Love the 'whatever' service and made a totally cool…Oct 29, 2019

W Kuala Lumpur - Kuala Lumpur

More Info: 6823 2342

from S$232
  • Wonderful Room, Room, 1 King Bed, Non Smoking
  • Wonderful Room, Room, 2 Queen Beds, Non Smoking
  • Spectacular Room, Room, 1 King Bed, Non Smoking, View
  • Spectacular Room, Room, 2 Queen Beds, Non Smoking, View
  • Mega Room, Room, 1 King Bed, Non Smoking
  • Cool Corner Room, Room, 1 King Bed, Non Smoking
  • Studio, 1 King Bed, Non Smoking
  • Marvelous Suite, Suite, 1 King Bed, Non Smoking, View
  • Wow Suite, Suite, 1 King Bed, Non Smoking, Balcony
  • Wow Suite, Suite, 1 King Bed, Private Pool, View

What’s around W Kuala Lumpur - Kuala Lumpur

Landmarks

  • In Kuala Lumpur City Centre
  • Petronas Twin Towers - 6 min walk
  • Kuala Lumpur Convention Centre - 9 min walk
  • KLCC Park - 12 min walk
  • Pavilion Kuala Lumpur - 18 min walk
  • Kuala Lumpur Tower - 18 min walk
  • Berjaya Times Square - 28 min walk
  • Putra World Trade Centre - 40 min walk

Getting around

  • Kuala Lumpur Intl. Airport (KUL) - 53 min drive
  • Subang (SZB-Sultan Abdul Aziz Shah) - 36 min drive
  • Kuala Lumpur Masjid Jamek Station - 28 min walk
  • Kuala Lumpur Sultan Ismail Station - 3 min drive
  • Kuala Lumpur Titiwangsa Station - 4 min drive
  • KLCC Station - 7 min walk
  • Kampang Baru Station - 8 min walk
  • Bukit Nanas Station - 11 min walk

At a glance

Key facts

Hotel size

  • This hotel has 150 rooms
  • This hotel is arranged over 23 floors

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is noon
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • No parking

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Full breakfast daily (surcharge)
  • 2 restaurants
  • 2 bars/lounges
  • Poolside bar
  • 24-hour room service
Things to do
  • Outdoor pool
  • Free pool cabanas
  • 24-hour fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Fitness classes on site
  • Pool sun loungers
  • Pool umbrellas
Working away
  • 24-hour business center
  • Number of meeting rooms - 5
  • Conference space
  • Conference space size (feet) - 10979
  • Conference space size (meters) - 1020
  • Conference center
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built - 2018
  • Elevator
  • Safe-deposit box at front desk
  • Terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Grab bar - near toilet
  • Visual fire alarm
  • Lever door handles
Languages Spoken
  • Chinese
  • English
  • German
  • Hindi
  • Malay
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Espresso maker
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)
Sleep well
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
Freshen up
  • Deep soaking bathtub
  • Rainfall showerhead
  • Designer toiletries
  • Hair dryer
Be entertained
  • 43-inch LED TV
  • Satellite TV channels
  • DVD player
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

AWAY Spa has 5 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.

Dining

Flock - This restaurant serves breakfast, lunch, and dinner.

Yen - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.

WET Deck - This bar is located by the pool. Open daily.

WOOBAR - Onsite cocktail bar. Open daily.

W Kuala Lumpur - Kuala Lumpur’s small print

Also known as

  • Hotel W Kuala Lumpur
  • W Kuala Lumpur Hotel
  • W Kuala Lumpur Kuala Lumpur
  • W Kuala Lumpur Hotel Kuala Lumpur

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

  • Pool access available from 6 AM to 8 PM.
  • Children under 12 years old are not allowed in the spa without adult supervision.

    Guests under 12 years old are not allowed in the spa.

    Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds.

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property.

    Guests are provided with hand sanitizer.

    The property affirms that it follows sanitization practices of Commitment to Clean (Marriott) guidelines.

    Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

    The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

    Mandatory fees

    You’ll be asked to pay the following charges at check-in or check-out:

    • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

    Optional extras

    Full breakfast is offered for an extra charge of MYR 100 for adults and MYR 50 for children (approximately)

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

    FAQs for W Kuala Lumpur - Kuala Lumpur

    • Does W Kuala Lumpur offer free cancellation for a full refund?
      Yes, W Kuala Lumpur does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • Is W Kuala Lumpur currently open?
      The property is closed between April 16 and June 25.
    • Is parking offered at W Kuala Lumpur?
      Sorry, there's no parking at W Kuala Lumpur.
    • Is there a pool at W Kuala Lumpur?
      Yes, there's an outdoor pool. Guests have pool access from 6 AM to 8 PM.
    • Are pets allowed at W Kuala Lumpur?
      Sorry, pets aren't allowed.
    • What are the check-in and check-out times at W Kuala Lumpur?
      You can check in from 3:00 PM to midnight. Check-out time is noon.
    • Are there restaurants at or near W Kuala Lumpur?
      Yes, there are 2 onsite restaurants.
    • What is there to do near W Kuala Lumpur?
      Recommended spots to visit include Petronas Twin Towers (6-min walk) and Kuala Lumpur Convention Centre (9-min walk), along with KLCC Park (12-min walk) and Pavilion Kuala Lumpur (0.9 mi).

    Recent reviews

    Superb 9.0 From 159 reviews

    Good 6.0
    Not too impressed.
    Unfortunately the air conditioning in my room kept shutting off and they had to come and fix it at 4am as it was very hot in the room. I was disappointed as that was my first experience at the W. I've stayed at better 5 star hotels in the area. Probably wouldn't go back.
    Sasha, sg1 night trip
    Exceptional 10.0
    Excellent service
    Felt welcome and excellent service rendered by every staff! 👍 Cleaniness of common area can be improved.
    Calvin, sg1 night romance trip
    Exceptional 10.0
    Beautiful hotel and room, love the comfortable bed so much
    indra, sg1 night romance trip
    Exceptional 10.0
    Excellent Hotel
    Overall excellent hotel. Pool is great, with a fantastic view of the Petronas Towers. Breakfast has a wide range of choices and food quality is very good. Staff are very friendly and well trained. I would stay here again. Only negative is the hotel TV system, we could not play Netflix through the hotel TV and there no movie on demand options either. That was surprising for a new hotel, especially a W Hotel.
    Senaka, sg1 night trip with friends
    Exceptional 10.0
    Impeccable W as usual.
    It’s a typical W experience, impeccable service and furnishings.
    sg1 night romance trip
    Exceptional 10.0
    ly astounding
    Great staff, great rooms, amazing breakfast. Will always be back
    Sadiq Sodhy, gb1 night trip
    Exceptional 10.0
    Utterly fabulous hotel.
    The W at KL is one of the best hotels I have ever stayed at! Location, style, food, room and the stunning roof pool and bar are all utterly fabulous. Forget all others if you want a super cool, friendly hotel in KLCC.
    James, gb3 night trip
    Very good 8.0
    Top hotel with great service.
    W Hotel is quite new with a good size room. However, the bathroom is rather squashed, perhaps because the room is slightly more narrow than desired (for the design intended by the built in table). There's only 1 chair for the table and this is annoying when there's 2 of us! Housekeeping generally OK, though they've regularly forgotten to refill the coffee milk! Location wise - if you're looking to be near KLCC and Pavilion, Four Seasons or Grand Hyatt are better located.
    Kah On, hk2 night family trip
    Exceptional 10.0
    Amazing Hotel!
    This was an absolutely amazing hotel, from the rooms (had everything you need with great decor) to service. Would definitely stay only at this one next time I am in KL. Thanks W team for making our trip so memorable.
    Shamsuddin, us3 night family trip
    Exceptional 10.0
    Best view in the city
    Best hotel in KL hands down. The view is unbeatable
    Younus, ca1 night trip with friends

    W Kuala Lumpur - Kuala Lumpur

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