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Utalii Hotel

Photo gallery for Utalii Hotel

Land view from property
Outdoor pool
Standard Double Room | Minibar, in-room safe, desk, free cots/infant beds
Standard Double Room | Minibar, in-room safe, desk, free cots/infant beds
Minibar, in-room safe, desk, free cots/infant beds

Overview of Utalii Hotel

Utalii Hotel

3.0 star property
Suburban hotel in Nairobi with spa and outdoor pool

6.6/10 Good

3 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Internet access
  • Free WiFi
  • Airport transfer
  • Gym
Map
Thika Road, Nairobi, Nairobi
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • Fitness centre
  • Room service
  • Coffee shop/cafe
  • Business centre
  • Airport shuttle
  • Terrace
  • 24-hour front desk
For families
  • Free cots/infant beds
  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping

Room options

About this area

What's nearby

  • Thika Road Mall - 9 min drive
  • Nairobi National Park - 49 min drive

Getting around

  • Nairobi (WIL-Wilson) - 46 min drive
  • Nairobi (NBO-Jomo Kenyatta Intl.) - 52 min drive
  • Syokimau Station - 50 min drive
  • Nairobi Station - 51 min drive
  • Syokimau SGR Railway Station - 55 min drive
  • Airport shuttle (surcharge)

Restaurants

  • Comrades Pub - 14 min walk
  • Nairobi Java House - 10 min walk
  • RedPlate Lounge - 15 min walk
  • Switch Lounge - 15 min walk
  • Jifiche Grill - 15 min walk
Map

About this property

Utalii Hotel

A great choice for a stay in Nairobi, Utalii Hotel features an airport shuttle. Guests can be pampered with spa services at the spa and grab a bite to eat at the coffee shop/cafe. An outdoor pool, a bar/lounge and a fitness centre are other features.

Languages

English, French, Swahili

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Cashless transactions are available for all charges at the property
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

At a glance

Hotel size

  • 57 rooms

Arriving/Leaving

  • Check-in time from noon until midnight
  • Minimum check-in age – 18
  • Check-out time is 10:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free wired Internet access in rooms

Parking

  • Free on-site self-parking

Transfers

  • Airport shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • BBQs
  • Room service (limited hours)

Working away

  • Business centre
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • Garden
  • Terrace
  • Fitness centre
  • An outdoor pool
  • Full-service spa

Languages

  • English
  • French
  • Swahili

Room amenities

Be entertained

  • Television
  • Digital TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Electric kettle

Sleep well

  • Free cot/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Deep-soaking bath
  • Bath only
  • Towels

Stay connected

  • Desk
  • Free wired Internet

Food and drink

  • Free bottled water
  • Free tea bags/instant coffee

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Utalii Spa. The spa is equipped with a sauna and a steam room. The spa is open daily.

Dining

On-site venue – This restaurant serves breakfast, lunch and dinner.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately USD 15 for adults and USD 8 for children
  • Airport shuttle service is offered for an extra charge

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some on-site facilities.

Enhanced food service safety measures are in place.

Policies

<p>This property does not have lifts.</p><p>This property accepts credit cards and cash.</p>

Also known as

Utalii Hotel Nairobi
Utalii Nairobi
Utalii
Utalii Hotel Hotel
Utalii Hotel Nairobi
Utalii Hotel Hotel Nairobi

Frequently asked questions

Does Utalii Hotel offer free cancellation for a full refund?
Yes, Utalii Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Utalii Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Utalii Hotel?
Yes, there's an outdoor pool.
Are pets allowed at Utalii Hotel?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Utalii Hotel?
Yes, there's free self parking.
Is an airport shuttle service offered by Utalii Hotel?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Utalii Hotel?
You can check in from noon - midnight. Check-out time is 10:00 AM.
What is there to do at Utalii Hotel and nearby?
Utalii Hotel has a spa and an outdoor pool, as well as a fitness centre and a garden.
Are there restaurants at or near Utalii Hotel?
Yes, there's an on-site restaurant.
Does Utalii Hotel have rooms with private hot tubs?
Yes, each room has a deep-soaking bath.
What's the area around Utalii Hotel like?
Utalii Hotel is located a short 11-minute walk from Thika Road Mall.

Reviews

6.6

Good

7.3/10

Cleanliness

6.0/10

Staff & service

8.0/10

Amenities

6.7/10

Property conditions & facilities

Reviews

6/10 Good

No hot water.
Decent hotel but no hot water and elevator not working. And nothing around in walking distance if you want alternative options for food, etc.
4-night business trip
Verified Hotels.com guest review

4/10 Fair

1) Wrong information by staff..Receptionist had told me I have to pay separately for use of Health Club when the same is complimentary for in house guests. 2)Defective shower room and water leakages on floor. No hot water from shower 3) Spa had no towels--I was told they had all gone for laundry. 4)Though food was good , waiter service in dining room was very poor.
1-night trip
Verified Expedia guest review

10/10 Exceptional

Very homely accommodation, easy going and prompt staff on demand.
2-night family trip
Verified Expedia guest review