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Empire Apartments

3-star guesthouse with restaurant, near University of Auckland

From
S$61

Image gallery

  • Lobby Lounge
  • Lobby Lounge
  • 2 Bedroom 2 Level Apartment With Own Entrance - Living Area
  • 2 Bedroom 2 Level Apartment With Own Entrance - In-Room Dining
  • Lobby Lounge
Lobby Lounge. Image 1 of 56.
1 / 56Lobby Lounge
21 Whitaker Place, Auckland, 1010, Auckland, New Zealand
6.2.Good.
  • Near to CBD and city. Parking is chargeable. We didnt know until after we checked in.

    Dec 14, 2018

  • The place was a rip off, dirty, and the reception staff were rude. After a 5 hour drive i…

    Aug 2, 2021

See all 122 reviews

Official standards

This property advises that it adheres to Safe Travels (WTTC - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Guests are provided with free hand sanitizer

Guests rated location

Walkable
Convenient
Safe
  • Parking available
  • Non-smoking

Property highlights

Main amenities

  • 50 smoke-free guestrooms
  • Housekeeping once per stay
  • Restaurant
  • Self-serve laundry
  • Multilingual staff
  • Luggage storage

Feel at home

  • Cookware, dishware, and utensils
  • Stovetop
  • Microwave
  • Refrigerator
  • Free toiletries
  • Laundry facilities

What’s around

  • In Newton
  • University of Auckland - 1 min walk
  • Queen Street Shopping District - 8 min walk
  • The Civic - 11 min walk
  • Sky Tower - 17 min walk
  • SkyCity Casino - 18 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Studio Apartment with One Double Bed
  • Studio Apartment with Two Single Beds
  • Double Lockable Room with Private Bathroom in Shared Two-Bedroom Apartment
  • Twin Lockable Room with Private Bathroom in Shared Two-Bedroom Apartment
  • 2-Bedroom Apartment with 1 Double and 2 Single Beds
  • 3-Bedroom Apartment with 3 Double Beds
  • Apartment, 2 Bedrooms
  • Apartment, 3 Bedrooms
  • 2 Bedroom 2 Level Apartment With Own Entrance

What’s around

Landmarks

  • In Newton
  • University of Auckland - 1 min walk
  • Queen Street Shopping District - 8 min walk
  • The Civic - 11 min walk
  • Sky Tower - 17 min walk
  • SkyCity Casino - 18 min walk
  • Spark Arena - 24 min walk
  • Auckland Ferry Terminal - 24 min walk
  • Princes Wharf - 29 min walk
  • Auckland Zoo - 3.6 mi / 5.7 km
  • Sylvia Park - 6.8 mi / 10.9 km

Getting around

  • Auckland Intl. Airport (AKL) - 21 min drive
  • Auckland Britomart Station - 22 min walk
  • Auckland Grafton Station - 22 min walk
  • Auckland Mt Eden Station - 23 min walk
map
See on map
21 Whitaker Place, Auckland, 1010, Auckland, New Zealand

At a glance

Size

  • 50 rooms

Arriving/leaving

  • Check-in time 2 PM-9:00 PM
  • Check-out time is 10 AM
  • Express check-out

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

The front desk is open daily from 8 AM - 9:00 PM. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • WiFi and wired Internet access in rooms*

Parking

  • Onsite parking limited
  • Offsite parking nearby (NZD 30 per day)

Other information

  • Smoke-free property
*See fees & policies for additional details or extra charges

At the property

Food and drink

  • Restaurant

Services

  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Languages Spoken

  • Chinese
  • English
  • Japanese
  • Korean

In the room

Freshen up

  • Shower only
  • Free toiletries

Be entertained

  • Flat-screen TV

Stay connected

  • Desk
  • WiFi (surcharge)
  • Phone

Food and drink

  • Refrigerator
  • Microwave
  • Stovetop
  • Cookware, dishware, and utensils

More

  • Housekeeping - once per stay

Special features

Dining

Empire Foodcourt - Onsite restaurant.

Fees & policies

Refundable depositPay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Deposit: NZD 100 per stay

Optional extras

  • WiFi is available in guestrooms for NZD 10 per week (rates may vary)
  • Wired Internet access is available in guestrooms for NZD 10 per week (rates may vary)
  • Credit card charges are subject to an extra charge of 2 percent

ParkingPay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Parking is available nearby and costs NZD 30 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

Only registered guests are allowed in the guestrooms.

This property does not have elevators.

Guests can rest easy knowing there's a smoke detector on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards and debit cards. Cash is not accepted.

The guestrooms and property amenities at this property are not accessible to wheelchairs at this time.
Guests who may encounter issues with stairs should contact this property in advance. Elevators are not available.

Also known as

  • Empire Apartments Auckland
  • Empire Auckland
  • Empire Apartments Auckland
  • Empire Apartments Guesthouse
  • Empire Apartments Guesthouse Auckland

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Empire Apartments does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, and social distancing measures are in place. Please note that this information has been provided by our partners.
  • Yes. Parking spots may be limited.
  • Sorry, pets aren't allowed.
  • You can check in from 2 PM - 9:00 PM. Check-out time is 10 AM. Express check-out is available.
  • Yes, there's an onsite restaurant, Empire Foodcourt. Nearby restaurants include Brickhouse (3-min walk), Da Vinci's (6-min walk), and Number 5 (6-min walk).
  • No, this guesthouse doesn't have a casino, but SkyCity Casino (18-min walk) is nearby.
  • Recommended spots to visit include University of Auckland (1-min walk) and Queen Street Shopping District (8-min walk), along with The Civic (11-min walk) and Sky Tower (0.9 mi).
6.2.Good.
  • 2.0.Poor

    the most disgusting place in auckland

    the most disgusting place in auckland

    Daniel, 4 night business trip, Jul 27, 2021

    Verified Hotels.com guest review

  • 2.0.Poor

    the most disgusting place in auckland

    the most disgusting place in auckland , in every possible play , dirty , cold, and the worst customer service . Pubic hair included in your bed sheets and douvet for free .

    Daniel, 5 night business trip, Jul 26, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    It is a budget accommodation so what you see is what you get. Everything was fine.

    1 night family trip, Jul 22, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Friendly and warm welcoming staff and guests. Close to the Sky Tower and shops

    1 night romance trip, Jun 17, 2021

    Verified Expedia guest review

  • 8.0.Very good

    Excellent location and great value for the money. Staff helped when we were accidentally given the wrong type of room. You get fluffy towels and toiletries. Be aware that it is budget accommodation so no frills. There are a lot of students because it is also student housing.

    1 night family trip, May 18, 2021

    Verified Expedia guest review

  • 6.0.Good

    no service in room overnight broken dehumidifier in room and wasn't changed despite my request - at least I could of got a response as I was told failed to issue me second room key

    2 night business trip, May 11, 2021

    Verified Expedia guest review

  • 6.0.Good

    Central location budget accomodation. Most things in apartment worked but basic. Beds very uncomfortable/firm.

    1 night family trip, Apr 22, 2021

    Verified Expedia guest review

  • 4.0.Fair

    Not great. Booked for our family and not appropriate accommodation for children. Booked a 3 bedroom apartment. There was a 2m by 2m lounge with no couches or TV. Beds were poor quality. We left after 30mins when we found another place to stay. Should have realised for such a low cost. Ok for a ‘boys weekend’ type trip. Right in the heart of student quarter.

    1 night family trip, Mar 26, 2021

    Verified Expedia guest review

  • 2.0.Poor

    No clear information on emergency evaluation procedures. TV would not work and no one was able to fix it.

    Debbie, 1 night family trip, Jan 13, 2021

    Verified Expedia guest review

  • 4.0.Fair

    The cleanliness of the room wasn’t good at all. Even the teenagers weren’t impressed. However the beds were very comfy.

    1 night family trip, Jan 10, 2021

    Verified Wotif guest review

See all 122 reviews