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Jack Tree Lodge

3.0 star property
3-star guesthouse with restaurant, near Kandy General Hospital

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Jack Tree Lodge

Photo gallery for Jack Tree Lodge

Lounge
Exterior
6 bedrooms, premium bedding, individually furnished, laptop workspace
Restaurant
Bathroom

Overview of Jack Tree Lodge

9.0 out of 10 Superb
9.0/10 Superb

Property highlights

  • Free parking
  • Airport transfer
  • Air conditioning
  • Free WiFi
  • Restaurant
  • Laundry facilities
Map
No 1, Nelum Mawatha, Primrose Gardens, Kandy, 20000
Main amenities
  • Daily housekeeping
  • Restaurants
  • Breakfast available
  • Room service
  • Airport shuttle
  • Terrace
  • Air conditioning
  • Garden
  • Microwave in a common area
  • Fridge in a common area
  • Laundry service
  • Self-serve laundry
Feel at home
  • Children stay free
  • 6 bedrooms
  • Private bathroom
  • Garden
  • Terrace
  • Daily housekeeping

Room options

View all photos for Standard Double Room, 3 Bedrooms, Accessible, Non Smoking

View from room

Standard Double Room, 3 Bedrooms, Accessible, Non Smoking

  • 14 sq m
  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

View all photos for Deluxe Quadruple Room, 2 Bedrooms, Mountain View

6 bedrooms, premium bedding, individually furnished, laptop workspace

Deluxe Quadruple Room, 2 Bedrooms, Mountain View

  • 22 sq m
  • Mountain view
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Deluxe Room, 2 Bedrooms, Private Bathroom, Mountain View

View from room

Deluxe Room, 2 Bedrooms, Private Bathroom, Mountain View

  • 13 sq m
  • Mountain view
  • Sleeps 2
  • 2 Single Beds OR 1 Double Bed

View all photos for Basic Single Room, 1 Bedroom, Non Smoking

6 bedrooms, premium bedding, individually furnished, laptop workspace

Basic Single Room, 1 Bedroom, Non Smoking

  • 9 sq m
  • Sleeps 1
  • 1 Double Bed

About this area

What's nearby

  • Temple of the Tooth - 9 min drive
  • Pallekele International Cricket Stadium - 20 min drive

Getting around

  • Kandy Railway Station - 13 min drive
  • Airport shuttle (surcharge)

Restaurants

  • Cinnamon Citadel Panorama Restaurant - 8 min drive
  • Cafe 1886 By Salgado Bakers - 6 min drive
  • Pizza Hut - 12 min walk
  • Kandyan Muslim Hotel - 5 min drive
  • Avanhala - 9 min drive
Map

About this property

Jack Tree Lodge

Jack Tree Lodge offers an airport shuttle (available 24 hours) for USD 60 per vehicle one-way. Freebies such as WiFi and self-parking are added perks, and guests looking to stay active can experience the nearby hiking/biking trails. Other features include a terrace and a garden.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Guest accommodation is sealed after cleaning
Follows the industry cleaning and disinfection practices of COVID-19 Guidelines (WHO)

Social distancing

Cashless transactions are available for all charges at the property
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
Enhanced food service safety measures are in place
At check-in, guests must provide a record of full COVID-19 vaccination
This information is provided by our partners.

At a glance

Hotel size

  • 7 rooms

Arriving/Leaving

  • Check-in time from 11:00 AM until 11:00 PM
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 11 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions
  • At check-in, guests must provide a record of full COVID-19 vaccination

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • The front desk is open daily from 6:00 AM - 11:00 PM
  • Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
  • If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
  • At check-in, guests must provide a record of full COVID-19 vaccination

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (5 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
  • No cots (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free secured on-site self-parking

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast each morning (surcharge)
  • Restaurant
  • Barbecue grills
  • Shared microwave
  • Shared fridge
  • Room service (limited hours)

Travelling with children

  • Children stay for free (see details)

What to do

  • Ecotours nearby
  • Hiking/biking trails nearby

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Bike hire

Facilities

  • Built in 2015
  • Garden
  • Picnic area
  • Terrace
  • Television in common areas

Accessibility

  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Tile flooring in room

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board (on request)
  • Window screens

Sleep well

  • 6 bedrooms
  • Blackout curtains
  • Premium bedding

What to enjoy

  • Individually furnished

Freshen up

  • Private bathroom
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Laptop-friendly workspace
  • Free WiFi
  • Electrical adapters/chargers

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • Access via exterior corridors
  • Guidebooks/recommendations
  • Local maps
  • Restaurant dining guide

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately USD 5 for adults and USD 3 for children
  • Airport shuttle service is offered for an extra charge of USD 60 per vehicle (one-way. Maximum occupancy 4)
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions.

Enhanced food service safety measures are in place.

Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors.

At check-in, guests must provide a record of full COVID-19 vaccination.

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (WHO).

Policies

This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on site.
This property accepts credit cards, debit cards and cash.

Also known as

Jack Tree Lodge Kandy
Jack Tree Kandy
Jack Tree Lodge Kandy
Jack Tree Lodge Guesthouse
Jack Tree Lodge Guesthouse Kandy

Frequently asked questions

Does Jack Tree Lodge offer free cancellation for a full refund?
Yes, Jack Tree Lodge does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Jack Tree Lodge?
This property confirms that guests must provide documentation related to COVID-19 at check-in. Furthermore, disinfectant is used to clean the property, guests are provided with hand sanitiser and social distancing measures are in place. Please note that this information has been provided by our partners.
Are pets allowed at Jack Tree Lodge?
Sorry, pets aren't allowed.
Is parking offered on site at Jack Tree Lodge?
Yes, there's free self parking.
Is an airport shuttle service offered by Jack Tree Lodge?
Yes, an airport shuttle is available. The charge is USD 60 per vehicle one-way.
What are the check-in and check-out times at Jack Tree Lodge?
You can check in from 11:00 AM - 11:00 PM. There's a charge for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge (subject to availability).
What is there to do at Jack Tree Lodge and nearby?
Have fun with nearby activities such as hiking and mountain climbing. Additional recreation nearby includes ecotours. Enjoy amenities such as a picnic area and a garden.
Are there restaurants at or near Jack Tree Lodge?
Yes, there's an on-site restaurant.

Reviews

9.0

Superb

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Jack tree lodge is a nice place to stay, the owner is very nice and the staff too, we felt home. They offered breakfast every morning. The location is a 15 minutes walk from the city which was better for us. The rooms have a nice view. The only disadvantage in Kandy is that almost everything closes around 10 pm so nothing much to do or places to eat.
Rony, 2-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Fantastic budget accommodation.
We really enjoyed our stay. The hotel is a little out of Kandy main centre which is a good thing as it is away from much of the pollution. The room was in fair condition and very clean. We had a nice balcony with views over Kandy. The bathroom was clean and toiletries were provided. We had no fridge but the owner kindly allowed us to put some drinks in his fridge. The owner was a very kind and courteous man and he served a delicious breakfast both mornings, the Sri Lankan breakfast was especially good. Only a 15 minute walk into the centre of Kandy, a good supermarket at the bottom of the road that sold cold drinks, beer etc and a good selection of groceries. I would recommend and I would stay there again if visiting Kandy.
Jonathan, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Great scenic and luxury ‘budget’ hotel
I stayed here as my stop off in Kandy during my 3 week trip around Sri Lanka. I loved everything about the hotel! Lots of space within the rooms and also in the restaurant and lobby areas - also a beautiful balcony overlooking the mountains. The rooms are spotlessly clean and modern and the service from the staff is also very good. An incredible restaurant on the same street called Licensed to Grill, also highly recommend! The only very minor negatives I would say is that it’s a bit far away from Kandy centre for transport purposes and the staff weren’t available as much as I’d hoped - I had to go searching for them a couple of times with my queries. Overall though, I thoroughly enjoyed my stay!
Perry, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Nayana, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Eoin, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Booked and paid for the luxury triple room in April 2018 via /Expedia. Contacted the owner via Wotif on 2 separate occasions leading up to the stay to confirm various details and received responses. Phoned 1 hour prior to arrival and were provided with directions. Arrived to be told they didn’t have a booking for me and hadn’t received confirmation so I wasn’t booked in and my room was already booked. This was despite me providing them with a physical copy of the booking. Ultimately had no alternative to leave. Kandy was extremely busy and fortunately we had a driver as had to try 8 other hotels before we got a room. Very appointing. Do not recommend stand here due to owner dishonestly and blatant lies.
2-night trip
Verified Wotif guest review

10/10 Exceptional

1-night trip
Verified Expedia guest review

10/10 Exceptional

Fab property, great views, great breakfast, friendly and helpful.
1-night family trip
Verified Expedia guest review

8/10 Very good

Beautiful view, good value for money.
The hotel had a fantastic view and the people there were incredibly kind and helpful. It is quite a basic accommodation but clean and a good price so while it wasn’t luxurious, does the trick for people wanting to stay somewhere clean and on a budget.
Lan, 1-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

Jonathan, 2-night trip
Verified Hotels.com guest review