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All properties in Hanoi, Hanoi Province, Vietnam
1 room, 2 adults

Lotte The Residence

4-star4 stars
Great for families

Good to know

  • Children's pool
  • Dry cleaning/laundry service
  • Elevator
  • Free WiFi
54 Lieu Giai, Ba Dinh, Hanoi, Vietnam

Upscale apartment with kitchenette, near Lotte Center Hanoi
  • Free WiFi
  • Great for families

    Good to know

    • Children's pool
    • Dry cleaning/laundry service
    • Elevator
    • Free WiFi
  • Collect stampsYou can collect™ Rewards stamps here

Restrictions related to your trip

COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.  Check restrictions for your trip.

  • The nice 24hour fitness center and the onsen-styled sauna and jacuzzi facilities.Aug 4, 2019
  • Amazing view and daily housekeeping. Ample room for fitness and relaxation. Nov 19, 2018

Lotte The Residence

from S$146
  • 1 Bedroom Apartment
  • 2 Bedroom Apartment
  • Apartment, 3 Bedrooms

What’s around Lotte The Residence


  • In Ba Dinh
  • Ho Chi Minh Mausoleum - 34 min walk
  • Lotte Center Hanoi - 1 min walk
  • Vietnam Museum of Ethnology - 22 min walk
  • Ho Chi Minh Museum - 30 min walk
  • One Pillar Pagoda - 31 min walk
  • Temple of Literature - 34 min walk
  • Imperial Citadel of Thang Long - 40 min walk

Getting around

  • Noi Bai Intl. Airport (HAN) - 32 min drive
  • Hanoi Railway Station - 12 min drive
  • Hanoi Yen Vien Station - 14 min drive
  • Hanoi Long Bien Station - 17 min drive

At a glance

Key facts


  • 258 apartments
  • Arranged over 65 floors


  • Check-in time 2:00 PM-midnight
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others


  • No cribs (infant beds)


  • Pets not allowed


  • Free WiFi in public areas

  • Free WiFi in rooms



  • Onsite self parking (fees apply)

Payment types at the property

*See small print for additional details or extra charges

The manager

The manager

Speaks: English, Korean.

At the aparthotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Bar/lounge
  • 24-hour room service
Things to do
  • Outdoor pool
  • Children's pool
  • Fitness facilities
  • Full-service spa
  • Playground on site
  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Luggage storage
  • Porter/bellhop
  • Number of buildings/towers - 1
  • Elevator
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Library
Languages Spoken
  • English
  • Korean

In the apartment

Home comforts
  • Air conditioning
  • Minibar
  • Bathrobes
  • Slippers
  • Iron/ironing board
  • Washer/dryer
Sleep well
  • Blackout drapes/curtains
Freshen up
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Cable TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
  • Microwave
  • Kitchenette
  • Stovetop
  • Cookware, dishware, and utensils
  • Free bottled water
  • Daily housekeeping
  • In-room safe

Special features


Guests can indulge in a pampering treatment at the aparthotel's full-service spa, Evian. Services include massages. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily.

Lotte The Residence’s small print

Also known as

  • Lotte Residence Aparthotel Hanoi
  • Lotte Residence Aparthotel
  • Lotte Residence Hanoi
  • Lotte Residence
  • Lotte The Residence Hanoi
  • Lotte The Residence Aparthotel
  • Lotte The Residence Aparthotel Hanoi


Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

This property accepts credit cards. Cash is not accepted.

Optional extras

Self parking is available for an extra charge

Rollaway beds are available for VND 1167500.0 per day

Buffet breakfast is offered for an extra charge of VND 627000 for adults and VND 313500 for children (approximately)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Lotte The Residence

  • Does Lotte The Residence offer free cancellation for a full refund?
    Yes, Lotte The Residence does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Lotte The Residence?
    This property confirms that disinfectant is used to clean the property. Please note that this information has been provided by our partners.
  • Is parking offered on site at Lotte The Residence?
    Yes, there's self parking on site (charges apply).
  • Is there a pool at Lotte The Residence?
    Yes, there's an outdoor pool and a children's pool.
  • Are pets allowed at Lotte The Residence?
    Sorry, pets aren't allowed.
  • What are the check-in and check-out times at Lotte The Residence?
    You can check in from 2:00 PM - midnight. Check-out time is noon.
  • Are there restaurants at or near Lotte The Residence?
    Yes. Nearby restaurants include Totoya(ととや) (4-min walk), Joma Bakery Cafe (4-min walk), and Cup Of Tea (5-min walk).
  • What is there to do at Lotte The Residence and nearby?
    Lotte The Residence has a spa and an outdoor pool, as well as a fitness center.

Recent reviews

Exceptional 9.6 From 48 reviews

Exceptional 10.0
Minh Du, vn2 night trip
Exceptional 10.0
amazing time
Lotte is a great place to stay. Large room with great services.
jackie, ca1 night family trip
Exceptional 10.0
Great hotel
great location, great service
jackie, ca1 night family trip
Exceptional 10.0
amazing trip
Great trip and travel.
jackie, ca1 night family trip
Exceptional 10.0
We booked this last minute, the staff were very accommodating and incredibly helpful. Would definitely recommend.
ie2 night trip
Exceptional 10.0
Very good conditions and nice view~~
jungsuk, kr3 night business trip
Very good 8.0
Very good location n good service
Mei Ling, hk1 night business trip
Exceptional 10.0
Home Away from Home
Room was large and bed comfortable , fully equipped and mall / supermarket downstairs. very convenient
gb1 night business trip
Exceptional 10.0
Nice View of Hanoi from Lotte Residences
Center of shopping area. Comfortable and clean apartment. High Floor, so can see the whole of Hanoi. Pity it was quite hazy most days. Breakfast on the 63 floor. so can see Hanoi from a birdseye view. Will definately come back to this place when i am in Hanoi
Oon Heng, us2 night business trip
Exceptional 10.0
hard to fault!
Professional check in and check out, friendly smiles. Amazingly spacious 'room' mini apartment easy access from ground floor, lobby floor 38, shopping mall in complex you do not have to go out if you don't want too! Awesome gym and pool Great alternative to the hotel next door.
Ian, au2 night business trip

Lotte The Residence