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All properties in Tulum, Tulum, Quintana Roo, Mexico
1 room, 2 adults

Alma de Flores

3-star3 stars
Great for families

Good to know

  • In-room childcare (surcharge)
  • Theme park(s) nearby
  • Connecting/adjoining rooms available
  • Free WiFi
Av Juanek entre Kabah y Concejo, Tulum, QROO, 77780, Mexico

3-star beach hotel with outdoor pool, near Tulum National Park
  • Free WiFi and free parking
  • Great for families

    Good to know

    • In-room childcare (surcharge)
    • Theme park(s) nearby
    • Connecting/adjoining rooms available
    • Free WiFi
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

Mexico may have travel restrictions in place due to COVID-19. 

  • Excellent little hotel. Walking distance to town but still had jungle feel. The room was…Feb 26, 2021
  • Friendly staff, free parking, quiet location. Will definitely come back hereDec 6, 2020

Alma de Flores

More Info: 6823 2342

from S$83
  • Ceiba Master Private Pool Suite
  • Panoramic Chit Junior Suite
  • Copal Junior Suite
  • Ceiba Master Suite

What’s around Alma de Flores

Landmarks

  • Heart of Tulum
  • Tulum National Park - 14 min walk
  • Tulum Mayan Ruins - 2.7 mi / 4.3 km
  • Playa Paraiso - 3.1 mi / 5.1 km
  • Gran Cenote - 4.3 mi / 7 km
  • Tulum Monkey Sanctuary - 5.9 mi / 9.5 km
  • Sian Ka'an Biosphere Reserve - 6.4 mi / 10.3 km
  • Soliman Bay - 8.2 mi / 13.2 km

Getting around

  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 20 rooms
  • This hotel is arranged over 2 floors

Arriving/leaving

  • Check-in time 3:00 PM-10:00 PM
  • Check-out time is noon

Restrictions related to your trip

  • Mexico may have travel restrictions in place due to COVID-19.
The front desk is open daily from 9:00 AM - 10:00 PM. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Pets

  • Pets allowed (dogs and cats only)*

  • Specific rooms only*

  • 1 per room (up to 22 lbs)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Airport shuttle*

Parking

  • Free onsite self parking

  • Wheelchair-accessible parking on site

Payment types at the property

* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
Things to do
  • Outdoor pool
  • Pool sun loungers
  • Bicycle rentals on site
  • Ecotours nearby
  • Kayaking nearby
  • Scooter/moped rentals nearby
  • Scuba diving nearby
  • Snorkeling nearby
  • Windsurfing nearby
Services
  • Front desk (limited hours)
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Luggage storage
Facilities
  • Number of buildings/towers - 2
  • Year Built - 2018
  • Designated smoking areas
  • Garden
  • Terrace
  • Television in common areas
Accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
Languages Spoken
  • English
  • Italian
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Ceiling fan
  • Minibar
  • Espresso maker
  • Coffee/tea maker
  • Iron/ironing board (on request)
Sleep well
  • Blackout drapes/curtains
Things to enjoy
  • In-room massage available
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch flat-screen TV
  • Premium TV channels
Stay connected
  • Free WiFi
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Alma de Flores ’s small print

Also known as

  • Alma Flores Hotel Tulum
  • Alma Flores Hotel
  • Alma Flores Tulum
  • Alma de Flores
  • Alma de Flores Hotel
  • Alma de Flores Tulum
  • Alma de Flores Hotel Tulum

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Pool access available from 9:00 AM to 9:00 PM.

This property does not have elevators.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

This property accepts credit cards. Cash is not accepted.

Mandatory fees

Pet deposit: USD 100 per stay

Optional extras

Cribs/Infant beds are available for USD 10.0 per night

Pets are allowed for an extra charge of USD 15 per pet, per night

Airport shuttle service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Alma de Flores

  • Is parking offered on site at Alma de Flores ?
    Yes, there's free self parking.
  • Is there a pool at Alma de Flores ?
    Yes, there's an outdoor pool. Guests have pool access from 9:00 AM to 9:00 PM.
  • Are pets allowed at Alma de Flores ?
    Yes, cats and dogs are welcome, with a limit of 1 per room and maximum weight of 22 lbs per pet. There's a charge of USD 15 per pet, per night, and there's also a deposit of USD 100 per stay.
  • What are the check-in and check-out times at Alma de Flores ?
    You can check in from 3:00 PM - 10:00 PM. Check-out time is noon.
  • Are there restaurants at or near Alma de Flores ?
    Yes. Nearby restaurants include El Gourmet (10-min walk), La Parrillada (10-min walk), and Batey (10-min walk).
  • Is airport shuttle service offered by Alma de Flores ?
    Yes, an airport shuttle is available.
  • What is there to do at Alma de Flores and nearby?
    Have fun with nearby activities like boat tours, fishing, and kayaking. Additional recreation nearby includes ecotours. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a garden and access to a nearby outdoor pool.

Recent reviews

Superb 9.0 From 48 reviews

Exceptional 10.0
Tulum Aldea Zama Area Stay
We had a lovely 5 night stay here. We told them we were celebrating a birthday before our arrival and they had our room decorated to celebrate! The owner greeted us on our arrival. You are right in between Tulum city and the beach zone so you can enjoy both. Yes, it is a developing and mostly residential area so there is construction. Yes, it is next to where the hard working locals live who serve you on your vacation. We had great service, hot water, a/c, WiFi and felt safe. You get access to their beach club with free parking and no minimum as it’s a 15 minute drive without beach traffic. You will need to rent a car, hire taxis or bike to get to other destinations. If you plan on going mostly to beach clubs & restaurants in the tulum beach hotel zone then I recommend to stay in that area. If you want a quiet reprieve for a good value with amenities then stay at Alma de Flores.
us5 night trip
Fair 4.0
DON'T STAY HERE
This was not a great experience. My advice is not to stay here. You dont know what you will get. The hotel did a bait and switch on me. One hotel rep said if i went to the smaller room for one night. They would upgrade me to a room with a private pool the next night for no additional cost. The smaller room I was changed to had a few things wrong but the rep said dont worry once the other room is available in the morning we will change you. After they changed me they tried to change me more. I explained that not what i was told and why would i down grade to a smaller room for no reason. I was told i could talk to the owner and that never happen. The next day when i went to checkout the rep at the front desk wouldnt give me a copy of my hotel agreement, receipt, or a copy of the deposit i left when i checked in. I was told when i checked out i couldnt event get a copy of any of the paperwork to show that i perpaid for the room and the cost or anything. Very bad business practices by the hotel and owner who lives on property. I was also told the hotel had bikes on property for a rental fee, but there were no bikes at all. I think they had a deal with the cab drivers to make more money off the people staying there. They had stung me along all day having me come back to the hotel telling the bike was on its way each time spending more money on cabs final i was told around 3pm that the bike wasnt coming and no one could tell me why. My advice DON'T STAY HERE!
carlyn, us2 night trip
Exceptional 10.0
I was in love with the Pool suite. Everything was perfect except the Ice Machine not working, and the rooms not being staffed with Microwaves. There was a cat on property that I loved. The pool was cleaned every morning. The view was PERFECT. I’d definitely come back here.
Yazz, us5 night romance trip
Good 6.0
The private pool with the suite was awesome, other than that its not where you want to stay. Far from the beach, restaurants, any attractions.
Mecca, us2 night trip with friends
Very good 8.0
An overnight in Tulum
The property is clean & the staff is friendly, but the maintenance guy was spraying plants in the morning while we were trying to relax on patio. The machine was loud & the smell from the fuel & oil was nauseating! Disappointed that they were charging $2 for teaspoon of instant coffee on mini bar & no creamer. Complimentary coffee is usually pretty standard at hotels trying to give an upscale image. Restaurant closed due to low volume of customers. Food at sister restaurant was very good but quite a distance when traffic is bad.
David, us1 night trip
Exceptional 10.0
This place was awesome to stay at. My boyfriend and I really enjoyed our time here. Cute little hotel away from the busy streets of tulum. The staff were super nice and welcoming. The beach club (Alma tulum) was awesome and free for us because we were staying here. The beach club also has free parking which is hard to find down by the beach. Our room was so cute, spacious, clean, everything you would need. Their breakfast is bomb, tasty and good. It’s honestly such a good hotel to stay at.
Araceli, us6 night romance trip
Very good 8.0
Convenient location and amazing breakfast
Breakfast was excellent, beds very comfortably and good location. It’s about 15 min walk into town Tulum via a shortcut. ( ask hotel ). Took us 1 1/2 hours walking to their sister hotel alma beach resort. Long walk but nice. Nice sun lounges and parasols and beautiful beach. You can also take collective bus or rent bikes. Would stay here again. Hotel should consider a shuttle service for hotel guests or better deals on bike rental.
Charles, us7 night trip
Very good 8.0
This relatively new hotel is in town but it’s sister hotel, Alma Tulum, is right on the beach so you get the best of both worlds. Drive from one to the other was only 15 minutes. Parking at both places was simple and free. Tulum is a much more authentic experience. No high rise hotels. Food was great and very reasonable. Beach and water exceptional. Yes, you have locals trying to sell their crafts, but they are not pushy at all. Cenotes and ruins very close and not the overpopulated ones visited by people staying in Cancun or Playa Del Carmen. The only thing that bothered me about the hotel was the dogs barking all night.. the noise didn’t bother me but my concern for the pups did.. I felt completely safe and had traveled there by myself. Carlos and the staff at the beach club were fantastic and the staff at the hotel in town was very helpful and accommodating. Bug spray bug spray bug spray... I can’t say it enough. The mosquitoes are not a problem at all on the beach because of breeze but in town they are tough. I would definitely recommend the two properties.
us5 night trip
Exceptional 10.0
My family and I really enjoyed staying at Alma de Flores, the staff was so attentive and helpful and the cook Carlitos made the best breakfast and did everything to make sure you were happy which was very much appreciated, especially with little ones. We also visited their sister hotel which was located on the beach and the service there was also outstanding, our server Manuel was very attentive and kept the drinks coming. The whole staff was wonderful and when I go back to Tulum I will definitely be staying at Alma de Flores.
Rita, us6 night family trip
Exceptional 10.0
Amazing location. The staff are very friendly! Will definitely stay there again!
Maria, us1 night romance trip

Alma de Flores