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Trademark Hotel

Photo gallery for Trademark Hotel

Front of property
Children’s activities
Front of property
In-room safe, desk, laptop workspace, blackout curtains
Dining

Overview of Trademark Hotel

VIP Access

Trademark Hotel

4.0 star property
4-star hotel with full-service spa, connected to a shopping centre, near Village Market

8.8/10 Fabulous

147 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Air conditioning
Map
Village Market, Limuru Road, Gigiri, Nairobi, Nairobi County, 00621
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Rooftop terrace
  • Breakfast available
  • Fitness centre
  • Free use of bicycles
  • Coffee shop/cafe
  • Massage/treatment rooms
  • In-room childcare
  • Children's club
For families
  • Children stay free
  • Playground on site
  • In-room childcare (surcharge)
  • Children's club (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom

Room options

About this area

What's nearby

  • In Gigiri
  • Thika Road Mall - 31 min drive
  • Nairobi National Park - 44 min drive

Getting around

  • Nairobi (WIL-Wilson) - 38 min drive
  • Nairobi (NBO-Jomo Kenyatta Intl.) - 48 min drive
  • Nairobi Station - 45 min drive
  • Syokimau Station - 46 min drive
  • Syokimau SGR Railway Station - 49 min drive
  • Airport drop-off service

Restaurants

  • Harvest - 2 min walk
  • Artcaffe - 3 min walk
  • Hero Bar - 1 min walk
  • The Local Grill - 4 min walk
  • Cj's Village Market - 3 min walk
Map

About this property

Trademark Hotel

A great choice for a stay in Nairobi, Trademark Hotel features a rooftop terrace and offers airport drop-off service (available 24 hours) for USD 60 per vehicle. Guests can grab a bite to eat at the coffee shop/cafe and visit the spa to be pampered with deep-tissue massages, reflexology or manicures and pedicures. Other highlights at this upmarket hotel include an outdoor pool, a bar/lounge and a fitness centre. Fellow travellers like the helpful staff and restaurant.

Languages

English, Swahili

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of CovidClean (Safehotels - global expert)

Check-in

Contactless social distancing
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 216 rooms
  • Arranged over 10 floors

Arriving/Leaving

  • Check-in time from noon until 5:30 AM
  • Express check-out available
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 10:00 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
  • If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (5 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
  • Children's club*

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking on site
  • On-site parking is limited
  • Electric vehicle charging point on site
  • Height restrictions apply for on-site parking

Transfers

  • Airport drop-off on request (available 24 hours a day)*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:00 AM–10:00 AM on weekdays and 6:30 AM–10:30 AM on weekends
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Private dining

Travelling with children

  • Children stay for free (see details)
  • Children's club (surcharge)
  • Playground
  • Childcare in room (surcharge)
  • Trampoline
  • Children's games

What to do

  • Helicopter/aeroplane tours
  • Discount at nearby fitness centre

Working away

  • 24-hour business centre
  • Meeting rooms
  • Conference space (1750 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Free bike hire
  • Free pool cabanas
  • Bike storage
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 2018
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Fitness centre
  • An outdoor pool
  • Art gallery on site
  • Designer shops on site
  • Shopping centre on site
  • Arcade/games room
  • Bike parking
  • Full-service spa
  • Massage/treatment rooms
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • Locally owned and organised tours and activities
  • Local artist showcase
  • Double-glazed windows
  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soft drinks bottles
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only

Accessibility

  • Lift
  • Accessible bathroom (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchairs available on site

Languages

  • English
  • Swahili

Room amenities

Be entertained

  • 43-inch flat-screen TV
  • Premium TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Fan
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Hairdryer (on request)
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone

Food and drink

  • Champagne service
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Energy-saving features in guest rooms
  • LED light bulbs
  • Water-efficient toilets only
  • Guidebooks/recommendations

Special features

Spa

Kaya has 3 treatment rooms. Services include deep-tissue massages, hot stone massages, Swedish massages and Thai massages. A variety of treatment therapies are provided, including reflexology. The spa is open daily.

Dining

Harvest – On-site restaurant. Guests can enjoy drinks at the bar.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately USD 25 for adults and USD 13 for children
  • Airport shuttle service is offered for an extra charge of USD 60 per vehicle
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Rollaway beds are available for USD 40.0 per night
  • Children's club access is available for an extra charge

Parking

  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Pool access available from 6:00 AM to 6:00 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser.

Contactless check-in is available.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of CovidClean (Safehotels - global expert).

Policies

<p>The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.</p><p>Only registered guests are allowed in the guestrooms.</p> <p>This property uses solar energy, plus a grey water recycling system. </p> <p>This property accepts credit cards, debit cards and cash.</p>

Also known as

Trademark Hotel Nairobi
Trademark Nairobi
Trademark Hotel Hotel
Trademark Hotel Nairobi
Trademark Hotel Hotel Nairobi

Frequently asked questions

Does Trademark Hotel offer free cancellation for a full refund?
Yes, Trademark Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Trademark Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Trademark Hotel?
Yes, there's an outdoor pool. Guests have pool access from 6:00 AM to 6:00 PM.
Are pets allowed at Trademark Hotel?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Trademark Hotel?
Yes, there's free self parking. Parking spaces may be limited. Electric car charging is available.
Is an airport shuttle service offered by Trademark Hotel?
Yes, a shuttle from the hotel to the airport is available. The charge is USD 60 per vehicle.
What are the check-in and check-out times at Trademark Hotel?
You can check in from noon - 5:30 AM. Check-out time is 10:00 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless social distancing are available.
What is there to do at Trademark Hotel and nearby?
Have fun during the warmer months with activities such as cycling. Additional recreation on-site includes helicopter/aeroplane tours. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Trademark Hotel also has a fitness centre and spa services, as well as an arcade and a garden.
Are there restaurants at or near Trademark Hotel?
Yes, there's an on-site restaurant, Harvest.
What's the area around Trademark Hotel like?
Trademark Hotel is in Gigiri, a short 3-minute walk from Village Market and 15 minutes' walk from United Nations Office at Nairobi. Travellers say that this hotel is in a good location.

Reviews

8.8

Fabulous

9.3/10

Cleanliness

8.9/10

Staff & service

8.7/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Very good

Ammar, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Loise, 3-night trip
Verified Orbitz guest review

4/10 Fair

David, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Loved the driver Joe, he was a great member of staff. However, left some property at the hotel, contacted them to offer a reward/post it back to me but no word since initial contact.
Gerry, 5-night business trip
Verified Expedia guest review

10/10 Exceptional

What I liked about the Trademark Hotel was the kindness of the Kenyan staff and thier availability.
Anne, 1-night trip with friends
Verified Expedia guest review

8/10 Very good

Edgar, 7-night trip
Verified Expedia guest review

2/10 Poor

Access to shopping and variety of food
Reddy, 6-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Jennifer, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Helge M., 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Veera Konakalla
It was great experience and wonderful hospitality received from staff, food was delicious. Overall had great experience.
Veerabhadra Rao, 2-night business trip
Verified Hotels.com guest review