27 May 2023
One of the two main elevators was out of service all week resulting in periodic delay waiting for the one elevator. The nearby stairwell was maked for staff use only so walking the stairs was not an option. The sink in our room took forever to drain. We called this issue in when we first checked in but it wasn't fixed before our checkout 4 nights later. Breakfast was okay (scrambled eggs, sausage, etc,) but not as good as other Springhill locations where I had mini omelets and fresh fruit. Parking was an extra $24 per night. I was disappointed by this hotel and will stay elsewhere during future Orlando trips.
david, 4-night trip
Verified Hotels.com guest review