La Cittadella Dell'Oasi Hotel

Photo gallery for La Cittadella Dell'Oasi Hotel

Primary image
Flat-screen TV
Flat-screen TV
1 bedroom, premium bedding, in-room safe, desk
1 bedroom, premium bedding, in-room safe, desk

Overview of La Cittadella Dell'Oasi Hotel

La Cittadella Dell'Oasi Hotel

Family-friendly resort in Troina with 2 restaurants and spa

7.2/10 Good

10 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Pet-friendly
  • Airport transfer
  • Gym
Map
C.DA SAN MICHELE, Troina, ENNA, 94018
Main amenities
  • Daily housekeeping
  • 2 restaurants and 2 bars/lounges
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • Health club
  • Outdoor tennis court
  • Room service
  • Coffee shop/cafe
  • Massage/treatment rooms
  • Babysitting
  • Business center
Feel at home
  • Babysitting (surcharge)
  • Playground on site
  • Refrigerator
  • Private bathroom
  • Separate bedroom
  • Living room
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • 48-hour vacancy between guest room stays
  • Hand sanitiser provided

Choose dates to view prices

About this area

What's nearby

  • Mount Etna - 70 min drive
  • Etnaland - 77 min drive

Getting around

  • Catenanuova Centuripe Station - 42 min drive
  • Dittaino Station - 57 min drive
  • Leonforte - Pirato Station - 57 min drive
  • Airport shuttle (surcharge)

About this property

La Cittadella Dell'Oasi Hotel

La Cittadella Dell'Oasi Hotel offers an airport shuttle (available 24 hours) for EUR 80 per room one-way. You can grab a bite to eat at one of the 2 restaurants and visit the spa to be pampered with deep-tissue massages or body scrubs. Other highlights include 2 bars/lounges, an indoor pool, and a health club.

Languages

English, French, German, Italian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Safe Hospitality National Protocol (Italy)
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 70 units

Arriving/Leaving

  • Check-in time from 11 AM - 11 PM
  • Minimum check-in age - 18
  • Check-out time is 10 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • There is no front desk at this property

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting*
  • Supervised childcare*

Pets

  • Pets allowed (dogs only)*

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site

Transfers

  • Airport shuttle (available 24 hours)*

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 8 AM–9:30 AM
  • 2 restaurants
  • 2 bars/lounges
  • Coffee shop
  • Barbecue grills
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Playground
  • Supervised childcare (surcharge)

Working away

  • Business center
  • 4 meeting rooms

Services

  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Library
  • Health club
  • An indoor pool
  • Full-service spa
  • Outdoor tennis court
  • Massage/treatment rooms

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Languages

  • English
  • French
  • German
  • Italian

Room amenities

Be entertained

  • Flat-screen television
  • Premium cable channels

Home comfort

  • Air conditioning

Sleep well

  • Premium bedding

What to enjoy

  • Balcony or patio
  • Separate living room

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Bathtub or shower
  • Free toiletries
  • Hair dryer

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Spa has massage/treatment rooms. Services include deep-tissue massages and body scrubs. The spa is equipped with a sauna and a steam room.

The spa is open daily.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of EUR 80 per room (one-way)

Children & extra beds

  • Supervised childcare is available for an extra charge
  • Babysitting is available for an extra charge
  • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport

Pets

  • Pets are allowed for an extra charge of EUR 10.00 per accommodation, per stay

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Safe Hospitality National Protocol (Italy).

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property accepts credit cards.

Cash transactions at this property cannot exceed EUR 1999.99, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Also known as

CITTADELLA DELL'OASI HOTEL Troina
CITTADELLA DELL'OASI HOTEL
CITTADELLA DELL'OASI Troina
CITTADELLA DELL'OASI
La Cittadella Dell'oasi Troina
La Cittadella Dell'Oasi Hotel Resort
La Cittadella Dell'Oasi Hotel Troina
La Cittadella Dell'Oasi Hotel Resort Troina
Hotel Costellazioni – La Cittadella dell’Oasi

Frequently asked questions

Overall score and ratings

7.2

Good

8.2/10

Cleanliness

8.0/10

Staff & service

7.2/10

Property conditions & facilities

4/10 Fair

They don’t speak English so if you can’t speak Italian you cannot communicate. The television was only in Italian and when I was able to ask for help with a translate app they spent a half an hour trying to make it convert only to tell me that they only subscribe to Italian stations. The shower was so small that it was almost impossible to get through the shower doors without squeezing and pushing. I could go on but why
Nick, 3-night trip
Verified Expedia guest review

8/10 Very good

Conforevole
Consiglio questo hotel a chi non ha grosse pretese....in generale va bene
Gioacchino, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

giordano, 1-night romance trip
Verified Hotels.com guest review

8/10 Very good

giorgio, 1-night family trip
Verified Hotels.com guest review

4/10 Fair

Potevo trovare di meglio
La mia esperienza pensavo fosse un posto più carino la natura c’era il paesino pure però la struttura anni 70 affiancato ed associato ad un ospedale non è tanto belllo stanza pulita condizionatore rotto c’era freddo televisione anni 70 niente di che colazione insignificante ho pagato 67 euro potevo trovare di meglio Azzzzz...
mario, 1-night romance trip
Verified Hotels.com guest review

8/10 Very good

Gradevole hotel
Siamo stati una notte in hotel, la stanza spaziosa e ben arredata, il televisore datato con pochi canali, bagno grande. Il ristorante annesso propone un menù di giornata, quindi se pranzate e cenate nello stesso giorno.. immaginate voi. Per il resto tutto positivo.
Tonino, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Tutto ok
claudio, 1-night family trip
Verified Hotels.com guest review

6/10 Good

ottima location
sufficientemente soddisfatto con personale molto disponibile
1-night trip
Verified Expedia guest review

6/10 Good

1-night trip
Verified Expedia guest review

8/10 Very good

oscar, 3-night romance trip
Verified Hotels.com guest review