Hyatt Vivid Cancun Adults Only - All Inclusive

Property class: 4.5

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Placing you only a five-minute drive from Ultramar Ferry Puerto Juárez, Hyatt Vivid Cancun Adults Only - All Inclusive offers a private beach where you can enjoy beach umbrellas, yoga and volleyball. Guests can splash around at the 2 outdoor pools and free water park, and those in the mood for pampering can indulge in deep-tissue massages, body wraps and aromatherapy. Vista Prime Asado, one of 6 restaurants, serves local and international cuisine and is open for dinner. Other highlights include 2 poolside bars, a nightclub and a rooftop terrace. The pool and helpful staff get good marks from fellow travellers.
VIP Access

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free parking
  • Free Wi-Fi

Main amenities (12)

  • Daily housekeeping
  • On a private beach
  • 6 restaurants and 2 poolside bars
  • 5 bars/lounges
  • 2 outdoor pools
  • Free water park
  • Nightclub
  • Rooftop terrace
  • 24-hour fitness centre
  • Beach umbrellas
  • Beach sunloungers
  • Beach towels

Feel at home (6)

  • Connecting/adjoining rooms available
  • Television
  • Furnished balcony or patio
  • Daily housekeeping
  • Blackout curtains
  • Lift
The current price is S$450
includes taxes & fees
8 Oct - 9 Oct

Why we love this property

Sun-kissed beach bliss
Find paradise at this all-inclusive resort with a private white sand beach. Enjoy beach yoga, surf adventures, or relax under umbrellas by the ocean.
Business meets paradise
Tackle work in five meeting rooms and a business centre, then unwind with beach yoga and spa services. Poolside bars and evening entertainment await.
Foodie paradise
A culinary haven with 6 restaurants, 5 bars, and a cafe offering ocean-view dining. Free buffet breakfast and locally-sourced food create memorable experiences.

Room options

Available filters for rooms
Showing 19 of 19 rooms

View all photos for Deluxe Ocean View King

A modern hotel room with a bed, a sofa, a coffee table, and a bathroom visible through a glass partition.

Deluxe Ocean View King

9.2 out of 10
Wonderful
(27 reviews)
  • Ocean view
  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Ocean View Double

A hotel room with two beds, a balcony with a view of the ocean, a desk with a chair, and a large window.

Deluxe Ocean View Double

9.4 out of 10
Exceptional
(16 reviews)
  • Ocean view
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe Golf & Ocean View King

A modern hotel room with a bed, sofa, kitchenette, and a flat-screen TV.

Deluxe Golf & Ocean View King

8.8 out of 10
Excellent
(15 reviews)
  • Ocean view
  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Golf & Ocean View Double

A hotel room with two beds, a desk, a TV, and a bathroom.

Deluxe Golf & Ocean View Double

8.8 out of 10
Excellent
(15 reviews)
  • Ocean view
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Queen Beds

View all photos for Deluxe Crew Suite ocean View

A hotel room with two beds, a balcony with a view of the ocean, a desk with a chair, and a large window.

Deluxe Crew Suite ocean View

9.4 out of 10
Exceptional
(16 reviews)
  • Ocean view
  • 89 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Queen Beds

View all photos for Vantage Club Deluxe Ocean View King

A hotel room with a large bed, a desk, a chair, a small table, a sofa, a TV, and a view of the sea.

Vantage Club Deluxe Ocean View King

8.0 out of 10
Very good
(6 reviews)
  • Ocean view
  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Vantage Club Deluxe Ocean View Double

A hotel room with two beds, a ceiling fan, a large window with a view of the sea, a small table with chairs, and a TV on the wall.

Vantage Club Deluxe Ocean View Double

8.8 out of 10
Excellent
(9 reviews)
  • Ocean view
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Queen Beds

View all photos for Vantage Club Deluxe Ocean View Plunge Pool King

A hotel room with a large bed, a sofa, a small table, and a balcony with a view of the ocean.

Vantage Club Deluxe Ocean View Plunge Pool King

8.6 out of 10
Excellent
(7 reviews)
  • Ocean view
  • 48 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Vantage Club Deluxe Ocean View Plunge Pool Double

A hotel room with two beds, a desk, a chair, a view of the sea, and a balcony.

Vantage Club Deluxe Ocean View Plunge Pool Double

7.4 out of 10
Good
(3 reviews)
  • Ocean view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Vantage Club Corner Suite Ocean View

A spacious hotel room with a large bed, a sofa, a chair, and a small table. The room has large windows offering a view of the ocean and cityscape.

Vantage Club Corner Suite Ocean View

9.0 out of 10
Wonderful
(4 reviews)
  • Ocean view
  • 69 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Vantage Club Crew Suite Ocean View

A hotel room with two beds, a ceiling fan, a large window with a view of the sea, a small table with chairs, and a TV on the wall.

Vantage Club Crew Suite Ocean View

9.4 out of 10
Exceptional
(3 reviews)
  • Ocean view
  • 89 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Queen Beds

View all photos for Vantage Club Junior Suite Ocean View King Bed (Hot Tub)

A hotel room with a large bed, a desk, a chair, and a view of the ocean.

Vantage Club Junior Suite Ocean View King Bed (Hot Tub)

8.8 out of 10
Excellent
(6 reviews)
  • Ocean view
  • 56 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Vantage Club Master Suite Ocean Front

A modern hotel room with a large bed, a balcony with a view of the ocean, and a seating area with a table.

Vantage Club Master Suite Ocean Front

10.0 out of 10
Exceptional
(2 reviews)
  • Ocean view
  • 112 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Crew Suite golf and Ocean View

A hotel room with two beds, a desk, a TV, and a bathroom.

Deluxe Crew Suite golf and Ocean View

  • Ocean view
  • 89 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Queen Beds

View all photos for Vantage Club Crew Suite Ocean View Plunge Pool

A balcony with a view of the sea, a pool, and a golf course.

Vantage Club Crew Suite Ocean View Plunge Pool

9.0 out of 10
Wonderful
(2 reviews)
  • Ocean view
  • 96 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Queen Beds

View all photos for Vantage Club Master Crew Suite suite Ocean View

A modern hotel room with a large balcony, a flat-screen TV, a wooden coffee table, and a blue chair.

Vantage Club Master Crew Suite suite Ocean View

8.0 out of 10
Very good
(2 reviews)
  • Ocean view
  • 157 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed, 1 Double Sofa Bed and 2 Queen Beds

View all photos for Deluxe Ocean View Plunge Pool Double

A balcony with a view of the sea, a pool, and a golf course.

Deluxe Ocean View Plunge Pool Double

  • Sea view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Ocean View Plunge Pool King

A balcony with a view of the sea, a pool, and a golf course.

Deluxe Ocean View Plunge Pool King

  • Sea view
  • 48 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Crew Suite Ocean View Plunge Pool

A balcony with a view of the sea, a pool, and a golf course.

Deluxe Crew Suite Ocean View Plunge Pool

  • Sea view
  • 96 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 Double Bed

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About the area

Map
Lote I-03 Manzana 12 Supermanzana 84, Cancun, QROO, 77520

What's nearby

  • Puerto Cancun Golf Course - 19 min walk - 1.6 km
  • Séptimo Día Adventist Church - 6 min drive - 3.2 km
  • Plaza Las Americas - 8 min drive - 4.6 km
  • La Isla Shopping Mall - 26 min drive - 17.1 km
  • Delfines Beach - 35 min drive - 23.8 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 28 min drive
  • Tulum Intl. Airport (TQO) - 163 min drive

Restaurants

  • ‪Coco Café - ‬1 min walk
  • ‪La Plaza - ‬2 min drive
  • ‪Blue Water Grill - ‬1 min walk
  • ‪Puerto Santo - ‬6 min walk
  • ‪Barracuda - ‬2 min drive

About this property

Hyatt Vivid Cancun Adults Only - All Inclusive

  • Placing you only a five-minute drive from Ultramar Ferry Puerto Juárez, Hyatt Vivid Cancun Adults Only - All Inclusive offers a private beach where you can enjoy beach umbrellas, yoga and volleyball. Guests can splash around at the 2 outdoor pools and free water park, and those in the mood for pampering can indulge in deep-tissue massages, body wraps and aromatherapy. Vista Prime Asado, one of 6 restaurants, serves local and international cuisine and is open for dinner. Other highlights include 2 poolside bars, a nightclub and a rooftop terrace. The pool and helpful staff get good marks from fellow travellers.

All-inclusive details

  • Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

    • All buffet and à la carte meals, snacks and beverages included
    • In-room minibar (all beverages included)

Water activities

    • Kayaking
    • Sailing

Land activities

    • Fitness facilities
    • Volleyball

Lessons/classes/games

    • Aerobics
    • Bartending
    • Cooking
    • Dancing
    • Water fitness
    • Yoga

Entertainment

    • On-site entertainment and activities
    • Access to on-site nightclubs
    • Theme parties

At a glance

Hotel size

    • Arranged over 16 floors

Arriving/Leaving

    • Check-in start time: 3 PM; check-in end time: anytime
    • Early check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
    • Late check-out subject to availability

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
    • Please note that the Vista Prime and Bluewater Grill restaurants are only available to guests who book a preferred club room.

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum guest age is 18
    • Minimum check-in age is 18

Children

    • No cots (infant beds)

Pets

    • Pets allowed (dogs only, 1 total, up to 10 kg per pet)*
    • Service animals welcome
    • Specific rooms only. Pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation; restrictions apply*
    • Pets must be supervised
    • Food and water bowls available

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free covered on-site valet parking

Other information

    • Smoke-free property
    • Caters to adults only

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:00 AM–11:30 AM
  • 6 restaurants
  • 5 bars/lounges
  • 2 poolside bars
  • Beach bar
  • Coffee shop
  • Coffee/tea in a common area
  • Private dining
  • Room service (limited hours)
  • Snack bar/deli

What to do

  • Golf privileges
  • On a private beach
  • Padel court
  • Beach yoga
  • Beach volleyball
  • Pro golf lessons
  • Kayaking
  • Surfing/body boarding
  • Evening entertainment
  • Shopping
  • Pool table
  • Bingo
  • Golf lessons nearby
  • Fishing nearby

Working away

  • Business centre
  • 5 meeting rooms
  • Computer station
  • Co-working spaces
  • Conference centre (8428 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool cabanas (surcharge)
  • Beach sunloungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • 1 building/tower
  • Built in 2019
  • ATM/banking
  • Rooftop terrace
  • Television in common areas
  • 24-hour fitness centre
  • Adjacent to a golf course
  • Golf driving range on-site
  • 2 outdoor pools
  • Rooftop pool
  • Free water park
  • Spa services
  • Outdoor padel court
  • Outdoor pickleball court
  • Nightclub
  • Massage/treatment rooms
  • Water slide
  • Wine tasting room
  • Locally sourced food is prioritised
  • Vegan dining options
  • Vegetarian dining options
  • Humane treatment of captive wild animals
  • Double-glazed windows
  • Uses some LED lighting
  • Comprehensive food waste policy
  • Banquet hall
  • Reception hall
  • Outdoor entertainment area
  • Outdoor furniture

Accessibility

  • Lift
  • Lift door width (centimetres): 196
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 90
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Closed-captioned TV
  • Well-lit path to entrance
  • Step-free path to entrance

Room amenities

Be entertained

  • 48-inch Smart TV
  • Cable TV channels
  • Netflix
  • Streaming services

Home comfort

  • Air conditioning
  • Ceiling fan
  • Free stocked minibar
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Down duvet
  • Blackout curtains
  • Soundproofed rooms
  • Premium bedding
  • Selected Comfort mattress

What to enjoy

  • Furnished balcony/patio

Freshen up

  • Rainfall shower heads
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Uses some LED lighting

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. There are 7 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

Dining

Vista Prime Asado – Overlooking the ocean and golf course, this steakhouse specialises in local and international cuisine and only serves dinner. Guests can enjoy drinks at the bar. Open select days.
Mediterraneo – Overlooking the ocean, this restaurant specialises in Mediterranean cuisine and only serves dinner. Guests can enjoy drinks at the bar. Open selected days.
Akari – This theme restaurant specialises in Japanese cuisine and only serves dinner. Guests can enjoy drinks at the bar. Open selected days.
La Plaza – This restaurant specialises in Mexican cuisine and only serves dinner. Guests can enjoy drinks at the bar. Open selected days.
Aglio – This theme restaurant specialises in Italian cuisine and only serves dinner. Guests can enjoy drinks at the bar. Open selected days.

Fees & policies

Mandatory fees

This property charges USD 10 per order for room service.

Optional extras

  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 65 per pet (may vary based on length of stay)

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 8:00 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
Parties and events (including family gatherings, birthday parties and weddings) are allowed on site.
Long-term renters welcome.
Guests can rest easy knowing that there's a smoke detector and outdoor lighting on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
The rooftop pool is adults only.
Property Registration Number 022-025-001260/2026

Also known as

Sunscape Star Cancun All Inclusive All-inclusive property
Sunscape Star All Inclusive All-inclusive property
Sunscape Star All Inclusive
Sunscape Star Inclusive inclu

Frequently asked questions

Does Hyatt Vivid Cancun Adults Only - All Inclusive offer free cancellation for a full refund?

Yes, Hyatt Vivid Cancun Adults Only - All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hyatt Vivid Cancun Adults Only - All Inclusive ?

Yes, there are 2 outdoor pools. Guests have pool access from 8:00 AM to 8:00 PM.

Are pets allowed at Hyatt Vivid Cancun Adults Only - All Inclusive ?

Yes, dogs are welcome, with a limit of 1 total and maximum weight of 10 kg per pet. There's a charge of USD 65 per pet, per night. Service animals are exempt from fees. Food and water bowls are available. Some restrictions may apply, so please contact the property for more details.

Is parking offered on site at Hyatt Vivid Cancun Adults Only - All Inclusive ?

Yes, there's free valet parking.

What are the check-in and check-out times at Hyatt Vivid Cancun Adults Only - All Inclusive ?

Check-in start time: 3 PM; check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).

What is there to do at Hyatt Vivid Cancun Adults Only - All Inclusive and nearby?

Have fun with on-site activities such as kayaking, surfing and volleyball. Additional recreation on-site includes yoga. Enjoy amenities such as 2 poolside bars, 5 bars and a nightclub. Hyatt Vivid Cancun Adults Only - All Inclusive also has a private beach and a 24-hour fitness centre, as well as spa services.

Are there restaurants at or near Hyatt Vivid Cancun Adults Only - All Inclusive ?

Yes, there are 6 on-site restaurants, featuring local and international cuisine and golf course views.

Does Hyatt Vivid Cancun Adults Only - All Inclusive have any outdoor private spaces?

Yes, every room features a furnished balcony or patio.

What's the area around Hyatt Vivid Cancun Adults Only - All Inclusive like?

Hyatt Vivid Cancun Adults Only - All Inclusive is located on the waterfront in Puerto Juarez, a short 19-minute walk from Ultramar Ferry Puerto Juárez.

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Reviews

Hyatt Vivid Cancun Adults Only - All Inclusive Reviews

8.6

Excellent

9.0

Cleanliness

8.6

Amenities

9.0

Staff & service

8.6

Property conditions & facilities

Guest review summary

What guests liked

  • The restaurants offered a wide variety of excellent food options with creative menus and attentive staff. (105 reviews)
  • The pools were fantastic, offering a great view, relaxing atmosphere, and fun activities for kids. (51 reviews)
  • The spa at this property was highly praised for its exceptional service, wonderful massages, and relaxing atmosphere. (20 reviews)
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Popular mentions

Service staff
Food
Room
Beach
Restaurant
Family friendly
Children
View
Drinks
Recreation

Reviews

Verified review

10/10 Exceptional

My family enjoyed an incredible 1 night stay!! The staff was amazing and went out of there way to make our trip special!! The family suites with plunge pools were a nice touch- and the food and specialty cocktails were all amazing!!
Verified review

8/10 Very good

The staff are very helpful and always professional.
Verified review

8/10 Very good

The hotel is called Dreams Golf Course hotel which is taken over by Hyatt brand. The rooms are old but neat, the a/c can be better as it is hot and the a/c is not effective in any of the restaurants other than the lobby bar. The restaurants are ok. The food is ok as I tried the Mediterranean and Italian food. I would say he pizzas in the Italian restaurants and some starters in Mediterranean restaurant are worth eatings. Breakfast choices are the best.
Verified review

10/10 Exceptional

La señora que atiende el coco café excelente su trato Lo único que no me gustó fue un desayuno que supuestamente te invitan para venderte tipo tiempo compartido ( según ellos no es eso pero es algo muy parecido) y lo más incómodo es que INSITIERON E INSISTIERON Y NO RESPETARON NUESTRA DESICION y después de eso ese personal no hola decía
Verified review

4/10 Fair

Terrible el servicio! No lo recomiendo para nada! Las instalaciones están bien, pero el mal servicio que tienen te arruina toda la estancia!!! Estuvimos en el hotel dreams de playa mujeres
Verified review

6/10 Good

Verified review

10/10 Exceptional