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All properties in Ierapetra, Crete, Greece

Ostria Resort & Spa

5-star beachfront hotel with spa, near Koutsounari Long Beach

  • Free buffet breakfast, free WiFi, and free parking

Image gallery

  • Beach
  • Beach
  • Beach
  • Poolside Bar
  • Beach
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1 / 127Beach
9.6.Exceptional.
  • I was in this resort with my family in late August and we all loved our stay there! Food…

    Aug 26, 2019

  • This is a huge resort with nice and clean rooms. The food is incredible, always fresh and…

    Jun 13, 2019

See all 17 reviews

Official standards

This property advises that it adheres to Health First (Greece) and SGS (3rd party expert - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Guests are provided with free hand sanitizer
  • Free WiFi
  • Free parking
  • Pool
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 347 guestrooms
  • Daily housekeeping
  • On the beach
  • 7 restaurants and 2 poolside bars
  • Full-service spa
  • Indoor pool and outdoor pool access

For families

  • Free cribs/infant beds
  • Children's pool
  • In-room childcare (surcharge)
  • Supervised childcare/activities (surcharge)
  • Separate bedroom
  • Separate sitting area

What’s around

  • On the beach
  • Koutsounari Long Beach - 23 min walk
  • Ierapetra Archaeological Museum - 4.3 mi / 6.9 km
  • Ierapetra Venetian Fort - 5 mi / 8 km
  • Waterfall of Milona - 5.7 mi / 9.2 km
  • Agia Fotia Beach - 6 mi / 9.6 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Family Room, 1 Bedroom, Pool Access
  • Family Room, 2 Bedrooms, Garden View (Family)
  • Executive Suite, 1 Bedroom, Private Pool
  • Family Room, 1 Bedroom, Garden View
  • Superior Double or Twin Room, Garden View
  • Superior Double or Twin Room, Pool Access
  • Junior Studio Suite, Pool Access

Location

  • On the beach
  • Koutsounari Long Beach - 23 min walk
  • Ierapetra Archaeological Museum - 4.3 mi / 6.9 km

What’s around

Landmarks

  • On the beach
  • Koutsounari Long Beach - 23 min walk
  • Ierapetra Archaeological Museum - 4.3 mi / 6.9 km
  • Ierapetra Venetian Fort - 5 mi / 8 km
  • Waterfall of Milona - 5.7 mi / 9.2 km
  • Agia Fotia Beach - 6 mi / 9.6 km
  • Istro Beach - 14.9 mi / 24 km
  • Voulisma Beach - 15.5 mi / 25 km

Getting around

  • Nikos Kazantzakis Airport (HER) - 81 min drive
  • Sitia (JSH) - 87 min drive

At a glance

Hotel size

  • This hotel has 347 rooms
  • This hotel is arranged over 1 floor

Arriving/leaving

  • Check-in time 2 PM-midnight
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
*See small print for additional details or extra charges

In the hotel

Taking the kids?

  • In-room childcare (surcharge)
  • Supervised childcare/activities (surcharge)

Food and drink

  • Free buffet breakfast daily
  • 7 restaurants
  • 4 bars/lounges
  • 2 poolside bars
  • Coffee shop/café
  • Snack bar/deli
  • Beach bar
  • Room service
  • Barbecue grills

Things to do

  • Beach cabanas (surcharge)
  • Beach sun loungers
  • Indoor pool
  • Outdoor seasonal pool
  • Fitness facilities
  • Outdoor tennis courts - 4
  • Full-service spa
  • Miniature golf on site
  • Tennis lessons on site
  • Volleyball on site
  • Scuba diving nearby
  • Snorkeling nearby
  • Water skiing nearby
  • Beach umbrellas
  • Children's pool
  • Health club
  • Beach towels
  • Pool sun loungers
  • Pool umbrellas

Working away

  • Business center
  • Number of meeting rooms - 2
  • Conference space
  • Conference space size (feet) - 10764
  • Conference space size (meters) - 1000
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Wedding services

Facilities

  • Elevator
  • Safe-deposit box at front desk
  • Designated smoking areas (fines apply)
  • Garden
  • Terrace

Accessibility

  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Wheelchairs available on site

Languages Spoken

  • English
  • French
  • German
  • Greek

In the room

Home comforts

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding

Things to enjoy

  • Balcony or patio
  • Individually decorated
  • Individually furnished
  • Separate sitting area

Freshen up

  • Shower only
  • Free toiletries
  • Hair dryer

Be entertained

  • 32-inch flat-screen TV
  • Satellite TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

All inclusive

All-inclusive room rates at Ostria Resort & Spa are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).
Activities and facilities/equipment
Water activities
  • Kayaking
  • Rowing/canoeing

Land activities
  • Miniature golf
  • Soccer
  • Tennis
  • Volleyball
  • Kids club
  • Childcare

Lessons/classes/games
  • Aerobics
  • Cooking
  • Dancing
  • Yoga

Entertainment
  • Onsite entertainment and activities
  • Onsite live performances

Not included
  • Motorized water sports
  • Scuba-diving certification
  • Scuba-diving excursions
  • Scuba-diving lessons
  • Fitness facilities
  • Theme parties
  • Premium food items
  • Room service
  • Spa/beauty facilities and services
  • Offsite tours
  • Gratuities
  • Taxes

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, KALLISTI. Services include hot stone massages, sports massages, Swedish massages, and Thai massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

Orion Main Restaurant - This buffet restaurant specializes in Mediterranean cuisine and serves breakfast, lunch, and dinner.

Theatro Pool Restaurant - This buffet restaurant specializes in Mediterranean cuisine and serves breakfast, brunch, and lunch. Open daily.

Aeolous Restaurant - This fine-dining restaurant specializes in Greek cuisine and serves dinner only. Reservations are required. Open daily.

Maestro Restaurant - This fine-dining restaurant specializes in local cuisine and serves dinner only. Reservations are required. Open daily.

Thalassa Seaside - This beachfront seafood restaurant serves breakfast, brunch, lunch, and dinner. A children's menu is available. Open daily.

Recreation

On Site

  • Fitness facilities
  • Health club
  • Outdoor tennis courts -
  • Miniature golf on site
  • Tennis lessons on site
  • Volleyball on site

Nearby

  • Scuba diving nearby
  • Snorkeling nearby
  • Water skiing nearby

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key (nogle), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Small print

Also known as

  • Ostria Resort Ierapetra
  • Ostria Resort
  • Ostria Ierapetra
  • Ostria Resort & Spa Hotel
  • Ostria Resort & Spa Ierapetra
  • Ostria Resort & Spa Hotel Ierapetra

Policies

Cash transactions at this property cannot exceed EUR 500, due to national regulations. For further details, please contact the property using information in the booking confirmation.

The seasonal pool is open from April to October.

Pool access available from 10:00 AM to 6:00 PM.

Guests under 18 years old are not allowed in the spa.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

This property affirms that it follows the cleaning and disinfection practices of Health First (Greece).

This property affirms that it adheres to the cleaning and disinfection practices of SGS (3rd party expert - Global).

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

This property accepts credit cards. Cash is not accepted.

This property is licensed under an applicable law.Property Registration Number 1040Κ015Α0058700

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Ostria Resort & Spa does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, there's an indoor pool, a seasonal outdoor pool, and a children's pool. Guests have pool access from 10:00 AM to 6:00 PM.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 2 PM - midnight. Check-out time is noon. Contactless check-in and check-out are available.
  • Yes, there are 7 onsite restaurants, featuring beachfront dining and Mediterranean cuisine. Nearby restaurants include Alatsi (2.3 mi), Taverne Psaropoula (2.5 mi), and Taverna Pelagos (2.6 mi).
  • Have fun with onsite activities like archery and volleyball, and practice your swing on the tennis courts. Additional recreation onsite includes volleyball. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. Ostria Resort & Spa also has 2 poolside bars, 4 bars, and a health club, as well as beach cabanas, spa services, and a garden.
9.6.Exceptional.
  • 10.0.Exceptional

    Everything was great except the room. I didn't like it because it was small.We were 2 adults and 2 children in one room.And it wasn't clean. Everything else at the hotel was excelent...

    2 night family trip, Apr 26, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Very kind and helpful staff. Big variety of meals, very clean rooms.

    2 night family trip, Apr 26, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Excellent sejour personnel tres gentil et professionnel - hotel tres propre tres bonne nourriture.

    STEPH, 14 night romance trip, Aug 21, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Hôtel très agréable avec de belles infrastructures et jardins parfaitement entretenus. Restauration de qualité avec des soirées à thèmes (barbecue,crétoise,...) Équipes d’animations sympathiques et joyeuses qui proposent plusieurs types animations (activités sportives, jeux apéro, séance relaxation). Pour moi le gros point négatif est la qualité des boissons non alcoolisées qui ont vraiment un goût chimique, les plus mauvaises que nous ayons bu depuis que nous voyageons.

    Sebastien, 11 night family trip, Aug 9, 2020

    Verified Ebookers guest review

  • 10.0.Exceptional

    Un directeur et son personnel dédiés à leurs visiteurs et un équipement sportif complet. Spa très beau avec de très bonnes prestations. A noter cependant un emplacement pouvant subir beaucoup de vent (ostria) et isolé.

    Isabelle, 21 night trip with friends, Jul 17, 2020

    Verified Expedia guest review

  • 8.0.Very good

    Hôtel resort et spa. Vacances réussies

    Hôtel très bien situé. Vue magnifique sur la mer. On oublie la distance aéroport hôtel car cet établissement mérite ces 5 étoiles. Chambre supérieure agréable vue sur piscine. La restauration est très variée et bonne. Personnel très agréable. Je recommanderai autour de moi cet Hôtel.

    Marc, 12 night family trip, Jul 13, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    מלון יפה, מפנק ומבודד

    מלון מפנק, נקי ויפה. צוות המלון דובר צרפתית ויוונית והאורחים רובם זוגות ומשפחות מצרפת. לא היה צוות בידור כנראה בגלל שזו לא העונה, אבל לנו התאים השקט. נהננו במלון מכל הפעילויות: טניס, פינג פונג, כדורגל, מיני גולף, פטנק, קייקים, חוף, בריכות אבל ראוי לציון במיוחד הוא מדריך החץ וקשת Gilles Billard שהדריך אותנו שעתיים ברצף בסבלנות, מקצועיות ויסודיות וממש לא רצינו שזה יגמר. תודה! נקודות לשיפור: ארוחות הבוקר והצהריים היו טובות אך כל ארוחות הערב במסעדות השונות של המלון לא היו טובות מספיק. תמרוקים יש רק ביום הראשון ולא מספקים עוד בשאר הימים. וגם הם ברמה נמוכה.

    Merav, 5 night family trip, Oct 16, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Hôtel avec architecture magnifique et une excellente restauration digne du club Méditerranée voir mieux. Rien à dire

    7 night romance trip, Sep 22, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Wir hatten einen wunderbaren Urlaub im Ostria Spa& Resort. Die Anlage ist wunderschön, gepflegt und sauber. Die Auswahl an Aktivitäten ist super und das Essen sehr gut und abwechslungsreich. Nur weiterzuempfehlen

    7 night romance trip, Sep 20, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Splendido. Tutto perfetto. Personale, servizi e animazione di ottima qualità. Ristorante Orion eccellente. Per gli Italiani che vi si recheranno dovranno tener presente che il resort è frequentato prevalentemente da Francesi e l'animazione è in lingua francese

    7 night family trip, Jul 19, 2019

    Verified Expedia guest review

See all 17 reviews