Hotel Best Costa Ballena

Photo gallery for Hotel Best Costa Ballena

Primary image
Beach nearby
2 outdoor pools, pool umbrellas, sun loungers
2 outdoor pools, pool umbrellas, sun loungers
2 outdoor pools, pool umbrellas, sun loungers

Overview of Hotel Best Costa Ballena

Hotel Best Costa Ballena

4.0 star property
Beach hotel in Chipiona with free water park and spa

8.6/10 Fabulous

135 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
Map
Plaza de Europa s/n Urb. Costa Ballena, Chipiona, Cadiz, 11550
Main amenities
  • Daily housekeeping
  • Near the beach
  • Restaurant and bar/lounge
  • Full-service spa
  • 2 outdoor pools
  • Free water park
  • Free children's club
  • Fitness center
  • Sauna
  • Steam room
  • Self parking
  • Children's pool
For families
  • Children's pool
  • Playground on site
  • Children's club (free)
  • Private bathroom
  • Garden
  • Terrace
Cleaning & safety
  • Cleaned with disinfectant
  • 23011755-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • On the boardwalk
  • Naval Station Rota - 18 min drive

Getting around

  • Jerez de La Frontera (XRY) - 35 min drive
  • Jerez de la Frontera Station - 30 min drive
  • Jerez de la Frontera (YJW-Jerez de la Frontera Train Station) - 30 min drive
  • Puerto Real Station - 32 min drive

About this property

Hotel Best Costa Ballena

Hotel Best Costa Ballena is a great choice for your beach stay in Chipiona. Guests in the mood for pampering can indulge in massages at the spa, and there's fun for everyone with the 2 outdoor pools and free water park. The coffee shop/cafe is a great spot for a bite to eat and cold drinks are served at the bar/lounge. A free kid's club, a fitness center, and a sauna are other highlights at this upscale hotel. The pool and helpful staff get good marks from fellow travelers.

All-inclusive

All-inclusive room rates at Hotel Best Costa Ballena are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Languages

English, French, German, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Safe Tourism Certified (Spain)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 23011755 between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 618 rooms

Arriving/Leaving

  • Check-in time from 3:00 PM - midnight
  • Minimum check-in age - 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in
  • Guests booked in half board rates can request lunch instead of dinner, with 24-hours notice, subject to availability.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)
  • Free children's club

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite self parking (EUR 7 per day)
  • Wheelchair-accessible parking on site
  • Height restrictions apply for onsite parking
  • Onsite garage

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Snack bar/deli

Traveling with children

  • Free children's club
  • Free water park access
  • Children's pool
  • Playground

What to do

  • Beach nearby

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Pool loungers
  • Pool umbrellas

Facilities

  • Garden
  • Terrace
  • Fitness center
  • 27 holes of golf
  • 2 outdoor pools
  • Free water park
  • Full-service spa
  • Sauna
  • Steam room
  • Waterslide

Accessibility

  • Elevator
  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Raised toilet seat
  • Low-height counter/sink
  • Grab bar near toilet
  • Well-lit path to entrance
  • Stair-free path to entrance

Languages

  • English
  • French
  • German
  • Spanish

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Air conditioning

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping
  • In-room safe

Special features

All-inclusive

All-inclusive room rates at Hotel Best Costa Ballena are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, RIVIERASPA. Services include massages.

The spa is open daily.

Dining

Onsite venue - This restaurant specializes in Mediterranean cuisine and serves breakfast, lunch, and dinner.

Fees & policies

Optional extras

  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Children & extra beds

  • Guests must contact this property in advance to reserve cribs/infant beds

Parking

  • Self parking costs EUR 7 per day
  • Parking height restrictions apply

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 23011755 between bookings.

This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain).

Policies

Only registered guests are allowed in the guestrooms.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Property Registration Number H/CA/01436

Also known as

Best Costa Ballena Hotel Chipiona
Best Costa Ballena Hotel
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Hotel Best Costa Ballena
Best Costa Ballena
Best Costa Ballena Chipiona
Hotel Best Costa Ballena Hotel
Hotel Best Costa Ballena Chipiona
Hotel Best Costa Ballena Hotel Chipiona

Frequently asked questions

Overall score and ratings

8.6

Fabulous

9.1/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

8.3/10

Eco-friendliness

10/10 Exceptional

Ingibjorg, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Horrible service and kids running with no control
Rude service at the dining room. Kids running around with no control and no masks. Coffee, horrible ever taste. We paid for breakfast but we ended up having breakfast everyday in a little town close by. I complained, talked to the sub-director, but not action taken whatsoever. Just a friendly email to follow the protocol. Honestly, very disappointed! Will never come back and not recommended.
Joaquin, 7-night family trip
Verified Hotels.com guest review

8/10 Very good

Good beach anchor point
Nice location with direct access to the beach. Good pool for adults and kids.
roland, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great service cleanliness superb was excellent recommend it to anyone 😁
Jennifer, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Highly recommended
This hotel was superb. Great for family, cleanliness and great choice of food. The staff were very friendly and had robust covid restrictions without ruinung the atmosphere. Highly recommended x
Leanne, 4-night family trip
Verified Hotels.com guest review

8/10 Very good

Nice hotel
The hotel was great besides the fact the bar closed super early. I was also told at the front desk that spa services were 50% off with my room but I had to pay full price
Amber, 3-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Liked the quiet, and the staff were super friendly. No dislikes.
2-night trip
Verified Expedia guest review

8/10 Very good

Good location
Comfortable rooms, nice location, new hotel with lots of facilities and good food, the only problem is the noise , you can hear everything and everyone in rooms next doors and hallway so be prepared for that
Omar, 1-night trip
Verified Hotels.com guest review

8/10 Very good

New hotel, clean and modern. Nice choice of food for breakfast and evening meal. Drinks reasonable prices. No kettle in room, asked about it and got told we have to pre book. Also we visited in late October which means the pools was too cold to use. They do have an indoor pool however they said kids was ok aloud in durning the morning for 2 hour. The price for this was €14 an adult and €10 a child. So would have cost us €38 for an hours swim as it’s in the hotels “spa” area. They should consider a reduced entry cost durning the colder seasons! Not much to do in the surrounding areas, we had a walk around the large lake area to see the ducks and took a drive to Jerez and chipiona. Nice beach on your door step. Feel the dining room would be manic in high season due to its size and the amount of rooms they have. We live a few hours away near Gibraltar and will maybe return again for a couple of nights when it’s a little warmer.
2-night family trip
Verified Expedia guest review

10/10 Exceptional

Great hotel,great staff.Only small disappointment was the quality of the towels in the room and pool towels. This really is only a small thing and overall great experience. Great food selection. Would highly recommend this hotel.
3-night trip
Verified Expedia guest review