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Sierra Palms Resort

4.0 star property
Beachfront B&B with outdoor pool, near Lumley Beach

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Photo gallery for Sierra Palms Resort

Minibar, in-room safe, individually decorated, individually furnished
View from room
Front of property
Front of property
Front of property
Sierra Palms Resort, where upscale comforts meet ocean views. Enjoy beachfront dining at Lily's Restaurant, or relax on the rooftop terrace with a cup of coffee from the on-site cafe. The helpful staff and international cuisine have left a lasting impression on previous guests.

Reviews

7.6 out of 10
Good

Popular amenities

  • Airport transfer
  • Pool
  • 24/7 front desk
  • Free parking
  • Laundry facilities
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • On the beach
  • Restaurants
  • Outdoor pool
  • Rooftop terrace
  • Breakfast available
  • Free ferry terminal shuttle
  • Room service
  • Coffee shop/cafe
  • In-room childcare
  • Conference centre
  • Business centre

Feel at home (6)

  • In-room childcare (surcharge)
  • Rollaway/extra beds
  • Private bathroom
  • Television
  • Garden
  • Terrace
The current price is S$251
includes taxes & fees
10 May - 11 May

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Twin Room

Minibar, in-room safe, individually decorated, individually furnished

Standard Twin Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
TV
Hairdryer
Private bathroom
Bidet
  • 24 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Double Room

Minibar, in-room safe, individually decorated, individually furnished

Standard Double Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
TV
Hairdryer
Private bathroom
Bidet
  • 24 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Room

Minibar, in-room safe, individually decorated, individually furnished

Deluxe Twin Room

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
TV
Hairdryer
Private bathroom
  • Sea view
  • 30 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Double Room

Minibar, in-room safe, individually decorated, individually furnished

Deluxe Double Room

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
TV
Hairdryer
Private bathroom
  • Sea view
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

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About the area

Map
Lumley Beach, Freetown, Weatern Area, 232

What's nearby

  • Lumley Beach - 9 min walk - 0.8 km
  • Cotton Tree - 9 min drive - 8.3 km
  • Law Courts - 9 min drive - 8.4 km
  • Sierra Leone National Museum - 9 min drive - 8.4 km
  • Fourah Bay College - 13 min drive - 11.3 km

Getting around

  • Freetown (FNA-Lungi Intl.) - 11 miles/17.7 km
  • Airport shuttle (surcharge)
  • Free ferry terminal shuttle

Restaurants

  • ‪Crown Bakery - ‬9 min drive
  • ‪Crown Express - ‬4 min drive
  • ‪Roy's Restaurant - ‬1 min walk
  • ‪Basha - ‬6 min drive
  • ‪Pearl Cafe - ‬12 min walk

About this property

Sierra Palms Resort

Take in the views from the rooftop terrace when you stay at Sierra Palms Resort. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Lily's Restaurant, which serves international cuisine and is open for breakfast, lunch and dinner. Other highlights at this Art Deco bed & breakfast include a terrace and a garden.

Languages

Arabic, English, French, Hindi, Italian, Spanish, Urdu

At a glance

DONE

Hotel size

    • 44 rooms
    • Arranged over 5 floors
DONE

Arriving/Leaving

    • Check-in start time: noon; check-in end time: 11:30 PM
    • Contactless check-in and check-out are available
    • Express check-in available
    • Late check-in subject to availability
    • Minimum check-in age – 15
    • Check-out time is noon
    • Contactless check-out
DONE

Special check-in instructions

    • This property offers transfers from the ferry terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 15
DONE

Children

    • No cots (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • Free on-site valet parking
DONE

Transfers

    • Airport shuttle (available 24 hours)*
    • Free ferry terminal shuttle*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–11:00 AM
  • Restaurant
  • Coffee shop
  • Coffee/tea in a common area
  • Barbecue grills
  • Private dining
  • Room service (limited hours)

Travelling with children

  • Childcare in room (surcharge)

What to do

  • On the beach

Working away

  • Business centre
  • 3 meeting rooms
  • Computer station
  • Co-working spaces
  • Conference centre (1076 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Multilingual staff
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • 1 building/tower
  • Built in 2018
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Picnic area
  • Television in common areas
  • An outdoor pool
  • Designer shops on-site
  • Outdoor entertainment area
  • Walkway to water
  • Art Deco architecture

Accessibility

  • Lift

Room amenities

Be entertained

  • Television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Electric kettle

Sleep well

  • Soundproofed rooms
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Shower only
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi

Food and drink

  • Fridge (on request)
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Lily's Restaurant – This beachfront restaurant specialises in international cuisine and serves breakfast, brunch, lunch and dinner.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately USD 18 for adults and USD 5 for children
  • Airport shuttle service is offered for an extra charge of USD 60 per person (one-way)

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Rollaway beds are available for USD 20.0 per day
  • Airport shuttle for children between the ages of 7 and 18 costs USD 60 (one-way)

Policies

Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche
Cashless transactions are available.

Also known as

Sierra Palms Resort Freetown
Sierra Palms Freetown
Sierra Palms
Sierra Palms Resort Freetown
Sierra Palms Resort Bed & breakfast
Sierra Palms Resort Bed & breakfast Freetown

Frequently asked questions

Is there a pool at Sierra Palms Resort?

Yes, there's an outdoor pool.

Are pets allowed at Sierra Palms Resort?

Sorry, pets aren't allowed.

Is parking offered on site at Sierra Palms Resort?

Yes, there's free self and valet parking.

Is an airport shuttle service offered by Sierra Palms Resort?

Yes, an airport shuttle is available. The charge is USD 60 per person one-way.

What are the check-in and check-out times at Sierra Palms Resort?

Check-in start time: noon; check-in end time: 11:30 PM. Check-out time is noon. Express check-in and contactless social distancing and check-out are available.

What is there to do at Sierra Palms Resort and nearby?

Sierra Palms Resort has an outdoor pool and a picnic area, as well as a garden.

Are there restaurants at or near Sierra Palms Resort?

Yes, Lily's Restaurant offers beachfront dining, international cuisine and ocean views.

What's the area around Sierra Palms Resort like?

Sierra Palms Resort is in the heart of Freetown, a short 9-minute walk from Lumley Beach.

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Sierra Palms Resort Reviews

Reviews

7.6

Good

8.0/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.2/10

Eco-friendliness

Popular mentions

Service staff
Room
Elevator
Shower

Reviews

8/10 Very good

It was amazing, staff were very helpful and polite.
Sao, 6-night trip

10/10 Exceptional

Loved the beautiful view of the beach, so breathtaking
Darlinda, 6-night trip

10/10 Exceptional

was great stay and well sleep .
John, 1-night trip

6/10 Good

My experience at the Sierra Plams Resort. The sta

The stay was alright but there was no working tv and telephone and when i called to tell the staff, no one showed up to fix. My son and his wife had to be moved twice because their rooms were not clean. The breakfast buffet did not have good choices.
saidu, 2-night trip

4/10 Fair

The property is okay and staff are nice
Baboucarr, 5-night trip

8/10 Very good

Great place to stay.
Ibrahim Bobson, 3-night trip

10/10 Exceptional

It's fine , Good option for the beach lover. Good swimming pool and friendly staff .
Foday, 1-night trip

8/10 Very good

Loved the location, and great staff. A nice boutique hotel, but not the right place if you're looking for a quiet stay.
Sandrine, 7-night trip

6/10 Good

There were insects in the room. There was no toilet paper in the bathroom. The towels were really dirty and looked stained.
Marwan, 1-night trip

10/10 Exceptional

Good Hotel for business visit , middle of the beach and easy to access nearby places with good local transport connection and area is live you. Good rooms and similar Price, little issue of humidity on beach but it's expected worldwide on coastal area.
Ashwini, 1-night trip

2/10 Poor

Toliet infrastucture needs improvement.
Oluwaseun, 3-night trip

10/10 Exceptional

Nothing much I stayed one night , The breakfast of great with heavy meal options , notice some area need to work and mentioned to the manager on duty and he happly accept and promised to get it done because this is rainy season and on beach high humidity is there . Thanks team will be back .
Mariam, 1-night trip

2/10 Poor

Don't Stay At The Sierra Palms "Resort''!!!!

This place is a candidate for Gordon Ramsey's hotel nightmares. The have holes in the walls. They have holes in the ceilings. There is water damage all throughout the hotel. There are roaches the size of beetles. The staff never smiles or gets you. They may even ask for favors like please buy me a pair of shoes, help pay for cars etc. I felt like a target for money the moment we entered the building.
Kwane, 8-night trip

2/10 Poor

I got stuck in the elevator for 5 minutes, the room dirty, the hotel lobby dirty the tv wasn’t coming on the charging suction was not working the white bathroom tower was brown...
Stanley, 3-night trip

10/10 Exceptional

Everything about this hotel is excellent
Passy, 3-night trip

4/10 Fair

The building needs renovation.. All the doors are literally old, and the doors couldn’t lock with the smart keys. There were mold in the room and the room smelled awful. Great location but old building that needs refurbishing!!!
Prince, 3-night trip

10/10 Exceptional

Clean, nice and helpful staffs
Mariama, 5-night trip

10/10 Exceptional

Stayed for 2 nights in Sierra Palms, this was our third visit. The location is great, staff
Olive Vivienne, 2-night trip

10/10 Exceptional

I really like it.
Mustapha, 2-night trip

8/10 Very good

Lost power many time, we were stuck in the elevator because of it. Otherwise a good stay
Samuel, 1-night trip

2/10 Poor

Not clean. Check in agent on day 1 was very unpleasant. Changed rooms multiple times and the last one was not clean. Sheets were stained, towels were stained. Roaches. Would not recommend. Nice facility but terrible run down.
Ashiaki, 6-night trip

2/10 Poor

Property was not well kept, I had to move to three different rooms before I settled to the third room. Stayed at this property for 9 days and half of those days, elevator was not working. I was on the 4th floor with bad knees so you can imagine. The shower and sink water was dirty (red coloration and taste like acid). Bathroom and room smells terribly. Staffs at the front desk and restaurant were very nice and accommodating but the facility service and cleanliness is poor.
Mohamed, 7-night trip

6/10 Good

The Manager’s customer service was terrible - during check - in at hotel, I requested for a sea view room, receptionist nicely informed me that rooms will be available by the 2nd day but I need to talk to the manager. Unfortunately, when I spoke with the manager he said because I booked with Expedia it won’t be possible. I told him that I am only requesting for a sea view and if it needs any additional payment as upgrade then I can pay. He walked away without responding which I think was rude. As manager I was expecting much from him in terms of customer service.

4/10 Fair

Disappointing

Customer service was terrible and slow. Receptionists were extremely rude and housekeeping often forgot towels in the room, which would take 7 or 8 trips and multiple hours to the receptionist to get. Breakfast is poor quality; some of the worst coffee I’ve ever had and pastries were often stale. Rooms are poor quality, stained towels and sheets, I had a broken shower that it took two days to fix, again because of an unresponsive reception. For the amount they charge, it’s extremely poor value. Stay somewhere else.
Disha, 12-night trip

2/10 Poor

Bad Service, Dirty, Smelly and Major Reno needed

The property suffers from being too close to the beach. The beach is dirty, filthy, smelly and and full of waste. The stench can be smelled in the rooms. The second issue with this hotel is that it-s in desperate need of a renovation. doors not working, woodworks frames are chipped and look like about to fall of, floors looks tired, paintings looks ordinary and sorry. The 3rd issue is staff moral, apart from one or two staffs that were helpful, the rest especially during morning breakfast in the restaurants looks completely uninterested in their job or customers, they just ignore you and play on their phone while you have to approach and ask them for the basics. Housekeeping knocks on your room door at 8am while you're fast asleep and keep knocking until you wakeup and tell them to come back later. basic "Do Not Disburb" notice cards is not available in the room to allow you put on the external of the door to prevent this from happening. If you order room service from the room, the restaurant downstairs will respond but their menu is rubbish. To have food from the top (5th) floor restaurant, you have to go upstairs, make the order physically then return to your room. when they bring it to your room it's the food tray will travel on someone's shoulder "openned" all the way. No matter how much I complain that it's not hygienic the bring food to my food without any protective covering on the tray, the staff just look at me as if I'm talking gibberish, walk away. A nightmare
Olugbemiga, 8-night trip