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ASTORIA Hotel & Medical Spa

4.0 star property
4-star hotel in Karlovy Vary City Centre with spa and indoor pool

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ASTORIA Hotel & Medical Spa

Photo gallery for ASTORIA Hotel & Medical Spa

Exterior
View from room
In-room safe, desk, iron/ironing board, free WiFi
Dining
Food and drink

Overview of ASTORIA Hotel & Medical Spa

8.0

Very good

Property highlights

  • Spa
  • Pool
  • Free breakfast
  • Pet-friendly
  • Parking available
  • Restaurant
Map
Vrídelní 92/21, Karlovy Vary, 360 01
Main amenities
  • Daily housekeeping
  • Restaurants
  • Full-service spa
  • Indoor pool
  • Sauna
  • Self parking
  • Airport shuttle
  • 24-hour front desk
  • Library
  • Front desk safe
  • Vending machine
  • Laundry service
Feel at home
  • Children stay free
  • Private bathroom
  • Television
  • Daily housekeeping
  • Lift
  • Bath or shower

Room options

View all photos for Superior Double Room, 2 Single Beds, City View

In-room safe, desk, iron/ironing board, free WiFi

Superior Double Room, 2 Single Beds, City View

  • 25 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Superior Single Room, 1 Bedroom, City View

In-room safe, desk, iron/ironing board, free WiFi

Superior Single Room, 1 Bedroom, City View

  • 15 sq m
  • City view
  • Sleeps 1
  • 1 Single Bed

View all photos for Panoramic Double Room, 2 Single Beds, City View

In-room safe, desk, iron/ironing board, free WiFi

Panoramic Double Room, 2 Single Beds, City View

  • 18 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Comfort Double Room, 1 Bedroom

In-room safe, desk, iron/ironing board, free WiFi

Comfort Double Room, 1 Bedroom

  • 18 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Budget Twin Room

In-room safe, desk, iron/ironing board, free WiFi

Budget Twin Room

  • 11 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Budget Single Room

In-room safe, desk, iron/ironing board, free WiFi

Budget Single Room

  • 10 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Panoramic Single Room, 1 Bedroom, City View

In-room safe, desk, iron/ironing board, free WiFi

Panoramic Single Room, 1 Bedroom, City View

  • 15 sq m
  • City view
  • Sleeps 1
  • 1 Single Bed

View all photos for Comfort Single Room, 1 Single Bed

In-room safe, desk, iron/ironing board, free WiFi

Comfort Single Room, 1 Single Bed

  • 15 sq m
  • Sleeps 1
  • 1 Single Bed

About this area

What's nearby

  • In Karlovy Vary City Centre

Getting around

  • Karlovy Vary (KLV-Karlovy Vary Intl.) - 10 min drive
  • Karlovy Vary-Dvory Station - 7 min drive
  • Karlovy Vary dolni n. Station - 19 min walk
  • Karlovy Vary Station - 21 min walk
  • Airport shuttle (surcharge)

Restaurants

  • Plzeňka Carlsbad - 3 min walk
  • Café Elefant - 6 min walk
  • Restaurace U Švejka - 5 min walk
  • Petr - 1 min walk
  • Bistroteka v sadech - 5 min walk

About this property

ASTORIA Hotel & Medical Spa

ASTORIA Hotel & Medical Spa is only 3.9 mi (6.2 km) from the airport and offers a shuttle (available 24 hours) for CZK 2500.00 per vehicle one way. Guests can grab a bite to eat at the restaurant and visit the spa to be pampered with massages, aromatherapy or hydrotherapy. Other highlights at this upmarket hotel include an indoor pool and a sauna.

Languages

Czech, English, German, Russian, Slovak

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 103 rooms

Arriving/Leaving

  • Check-in time from 2 PM until midnight
  • Minimum check-in age – 18
  • Check-out time is 10 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
  • If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (12 years old and younger) stays free when occupying the parent or guardian's room using existing bedding

Pets

  • Pets allowed*
  • Service animals welcome
  • Restrictions apply*

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • On-site self-parking (CZK 500.00 per day)

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Other information

  • Smoke-free property
  • No stag or hen parties

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:30 AM–10 AM
  • Restaurant

Travelling with children

  • Children stay for free (see details)

What to do

  • Bike rentals nearby
  • Ecotours nearby
  • Hiking/biking trails nearby
  • Horse riding nearby
  • Skydiving nearby
  • Zip-lining nearby
  • Hot springs nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Bike hire

Facilities

  • Safe-deposit box at front desk
  • Library
  • 18 holes of golf
  • An indoor pool
  • Designer shops on-site
  • Full-service spa
  • Sauna

Accessibility

  • Lift

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Heating
  • Iron/ironing board (on request)

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna. There are 12 hot springs open between 6:00 AM and 6:00 AM.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: CZK 50.00 per person, per night. This tax does not apply to children under 18 years of age.

Optional extras

  • Airport shuttle service is offered for an extra charge of CZK 2500.00 per vehicle (one way)

Children & extra beds

  • Guests must contact this property in advance to reserve cots/infant beds

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of CZK 500.00 per pet, per night

Parking

  • Self-parking costs CZK 500.00 per day

Pool, spa, & gym (if applicable)

  • Hot springs access available from 6:00 AM to 6:00 AM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Policies

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag and hen parties.
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates).
This property accepts credit cards, debit cards and cash.

Also known as

ASTORIA Hotel Medical Spa Karlovy Vary
ASTORIA Hotel Medical Spa
ASTORIA Medical Spa Karlovy Vary
ASTORIA Medical Karlovy Vary
Astoria & Medical Karlovy Vary
ASTORIA Hotel & Medical Spa Hotel
ASTORIA Hotel & Medical Spa Karlovy Vary
ASTORIA Hotel & Medical Spa Hotel Karlovy Vary

Frequently asked questions

Does ASTORIA Hotel & Medical Spa offer free cancellation for a full refund?
Yes, ASTORIA Hotel & Medical Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at ASTORIA Hotel & Medical Spa?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at ASTORIA Hotel & Medical Spa?
Yes, there's an indoor pool.
Are pets allowed at ASTORIA Hotel & Medical Spa?
Yes, pets are welcome. There's a charge of CZK 500.00 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at ASTORIA Hotel & Medical Spa?
Yes. Self-parking costs CZK 500.00 per day.
Is an airport shuttle service offered by ASTORIA Hotel & Medical Spa?
Yes, an airport shuttle is available. The charge is CZK 2500.00 per vehicle one way.
What are the check-in and check-out times at ASTORIA Hotel & Medical Spa?
You can check in from 2 PM - midnight. Check-out time is 10 AM.
What is there to do at ASTORIA Hotel & Medical Spa and nearby?
Have fun with nearby activities such as cycling, hiking and horse riding. Additional recreation nearby includes hot springs, ecotours and hunting. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. ASTORIA Hotel & Medical Spa also has a sauna.
Are there restaurants at or near ASTORIA Hotel & Medical Spa?
Yes, there's an on-site restaurant, Tea Lounge Room.
What's the area around ASTORIA Hotel & Medical Spa like?
ASTORIA Hotel & Medical Spa is in Karlovy Vary City Centre, a short 10-minute drive from Karlovy Vary (KLV-Karlovy Vary Intl.) and 4 minutes' walk from Hot Spring Colonnade.

Reviews

8.0

Very good

8.4/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Exceptional

the shower in the room is very cramped, it is very difficult to turn around for a medium-sized dada
Igor, 5-night family trip
Verified Expedia guest review

6/10 Good

The location is perfect, room was clean and had a nice view. But these are not the things makes a good property. If you think about the price of the room, breakfast was not good at all. I didnt recognize while making res, check out time is 10, it really doesnt make sense and if you want until 12 which is regular check out for most of properties, they want you to pay for it. When we are checking in, we were faced with the same approach, we wanted to give luggage first, receptionist said c-in is at 2! They took our luggage ofcourse, but this is service industry and service is more important than anything else.
Dilsad, 1-night family trip
Verified Expedia guest review

8/10 Very good

Ok
Semen, 17-night trip with friends
Verified Expedia guest review

8/10 Very good

You have to pay for everything
Hotel is renovated, rooms are small but comfortable. Service could be better as for everything in this hotel you have to pay. It's medical spa 4* but you have to pay for slippers and bathrobes, swimming pool and steaming rooms. I understand that for spa treatments you pay but for basic pool or sauna you shouldnt, nor for slippers or bathrobes which are standard in other hotels. Breakfast is excellent and big choice..
Beata and Gilles, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Orientated on making money, modern hotel
Hotel is renovated and rooms are modern. However, I found service at the reception not as nice as in the other hotels in Karlove Vary. It feels that the hotel is orientated on making money. They charge for everything, slippers, bathrobes even that they offer pool and spa facilities. Other 4 star hotels have slippers and bathrobes in their rooms as standard. Rooms are very small but modern. I found single bed big enough to sleep comfortable but short for tall person. Breakfast choice excellent. Prices for spa services very expensive.Excellent location.
Beata and Gilles, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Všechno bylo v pořádku, na recepci velice ochotní odpovědět na případné dotazy...
1-night trip
Verified Ebookers guest review

8/10 Very good

1-night trip
Verified Expedia guest review

8/10 Very good

It was a relaxing and restoring stay. I wish we would have known to reserve treatments when we made hotel reservations.
elsbeth, 4-night family trip
Verified Hotels.com guest review

8/10 Very good

12-night trip
Verified Expedia guest review

8/10 Very good

Calum, 3-night business trip
Verified Hotels.com guest review