Hotel Plaza del Arco Express

Photo gallery for Hotel Plaza del Arco Express

Primary image
Balcony
Balcony
Desk, free WiFi, bed sheets
Desk, free WiFi, bed sheets

Overview of Hotel Plaza del Arco Express

Hotel Plaza del Arco Express

3.0 star property
Central Monterrey hotel with restaurant, connected to the convention center

145 verified Hotels.com guest reviews

Property highlights

  • Free WiFi
  • Pet-friendly
  • Airport transfer
  • Non-smoking
  • Air conditioning
  • Laundry facilities
Map
AV. FCO. I. MADERO #309 PTE., Colonia Centro, Monterrey, NL, 64000
Main amenities
  • Daily housekeeping
  • Restaurant
  • Room service
  • Airport drop-off service
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Self-serve laundry
  • Meeting room
  • Luggage storage
  • Ballroom
For families
  • Children stay free
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping
  • Laundry facilities
Cleaning & safety
  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • In Monterrey Centro
  • Auditorium Pabellón M - 8 min drive
  • Macroplaza - 9 min drive
  • Cintermex - 8 min drive
  • Arena Monterrey - 9 min drive
  • Barrio Antiguo - 9 min drive
  • Fundidora Park - 12 min drive
  • Galerias Monterrey - 14 min drive
  • Monterrey Institute of Technology - 12 min drive
  • Estadio BBVA Bancomer - 24 min drive

Getting around

  • General Mariano Escobedo Intl. Airport (MTY) - 37 min drive
  • Cuauhtemoc Station - 4 min walk
  • Alameda Station - 12 min walk
  • Del Golfo Station - 13 min walk
  • Airport drop-off service

About this property

Hotel Plaza del Arco Express

3-star hotel in the heart of Monterrey Centro
An airport drop-off service, a terrace, and laundry facilities are just a few of the amenities provided at Hotel Plaza del Arco Express. Stay connected with free in-room WiFi, and guests can find other amenities such as a restaurant.
Other perks include:
  • An elevator, a ballroom, and luggage storage
  • A 24-hour front desk and smoke-free premises
Room features
All guestrooms at Hotel Plaza del Arco Express boast comforts such as air conditioning, as well as amenities like free WiFi.
Other conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • TVs with cable channels
  • Daily housekeeping, desks, and phones

Languages

Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 77 rooms

Arriving/Leaving

  • Check-in time from 3:00 PM - 9 PM
  • Minimum check-in age - 18
  • Check-out time is 1 PM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • Pets allowed (dogs and cats only, 1 per room)*
  • Specific rooms only, restrictions apply*
  • Pets must be supervised

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No onsite parking

Transfers

  • Airport drop off from 8:00 AM to 8:00 PM*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Room service (limited hours)

Traveling with children

  • Children stay free

Working away

  • Meeting room

Services

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Facilities

  • Terrace

Accessibility

  • Elevator
  • In-room accessibility

Languages

  • Spanish

Room amenities

Be entertained

  • Television
  • Cable TV channels

Home comfort

  • Air conditioning

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Free long-distance and local calls

More

  • Daily housekeeping

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of MXN 900 per vehicle. Maximum occupancy 15

Pets

  • Pets are allowed for an extra charge of MXN 250 per pet, per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.

This property accepts credit cards, debit cards and cash.

Also known as

Hotel Plaza Arco Express Monterrey
Hotel Plaza Arco Express
Plaza Arco Express Monterrey
Plaza Arco Express
Plaza Arco Express Monterrey
Hotel Plaza del Arco Express Hotel
Hotel Plaza del Arco Express Monterrey
Hotel Plaza del Arco Express Hotel Monterrey

Frequently asked questions

Does Hotel Plaza del Arco Express offer free cancellation for a full refund?
Yes, Hotel Plaza del Arco Express does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Hotel Plaza del Arco Express?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Hotel Plaza del Arco Express?
Yes, cats and dogs are welcome, with a limit of 1 per room. There's a charge of MXN 250 per pet, per day.
Is parking offered on site at Hotel Plaza del Arco Express?
Sorry, there's no onsite parking at Hotel Plaza del Arco Express.
Is airport shuttle service offered by Hotel Plaza del Arco Express?
Yes, a shuttle from the hotel to the airport is available from 8:00 AM to 8:00 PM on request. The charge is MXN 900 per vehicle.
What are the check-in and check-out times at Hotel Plaza del Arco Express?
You can check in from 3:00 PM - 9 PM. Check-out time is 1 PM.
Is there an onsite casino at Hotel Plaza del Arco Express?
No, this hotel doesn't have a casino, but Foliatti Casino (7-min drive) and Casino Monterrey (9-min drive) are both nearby.
Are there restaurants at or near Hotel Plaza del Arco Express?
Yes, there's an onsite restaurant. Nearby restaurants include Super Tortas Calientes Madero (5-min walk), Al Restaurant (8-min walk), and Fastory Restaurant (10-min walk).
What's the area around Hotel Plaza del Arco Express like?
Hotel Plaza del Arco Express is in Monterrey Centro, a short 4-minute walk from Cuauhtemoc Station and 16 minutes' walk from Alameda.

Overall score and ratings

5.8

6.0/10

Cleanliness

6.5/10

Staff & service

5.0/10

Amenities

5.5/10

Property conditions & facilities

6.2/10

Eco-friendliness

2/10 Poor

JULIO ANDRES, 1-night trip
Verified Hotels.com guest review

6/10 Good

Is clean but it is not the same as it shows in the photos, the furniture is very old
Pamela, 2-night business trip
Verified Expedia guest review

10/10 Exceptional

Oralia, 2-night trip
Verified Hotels.com guest review

4/10 Fair

Worst customer service
This was an emergency booking, and unfortunately my overall experience, mainly due to the receptionist/front desk personnel made it a complete nightmare. She made it a point to be rude and unprofessional. Horrible customer service.
Penelope, 1-night family trip
Verified Hotels.com guest review

2/10 Poor

Grecia, 1-night trip
Verified Hotels.com guest review

6/10 Good

VICTOR, 2-night business trip
Verified Hotels.com guest review

2/10 Poor

This is a place where the Federal Police stays...you shouldnt offer this place
3-night business trip
Verified CheapTickets guest review

6/10 Good

The hotel is not so clean, there is not a chair to seat and work in the room, the airconditioner is not working propoerly
FERNANDO, 4-night trip
Verified Expedia guest review

4/10 Fair

ok stay at hotel
if you on a tight budget to get a better hotel...then this hotel is good...and well...I was on a tight budget..lol
Verified Hotels.com guest review

2/10 Poor

Dint stay, it was awfull
A really terrible place, dirty, smelly, totally out of date, and the area is not safe.
Chris, 3-night trip
Verified Expedia guest review