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Hotel Plaza del Arco

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Standard Room, 2 Double Beds, Private Bathroom | Desk, free WiFi, bed sheets
Daily continental breakfast (MXN 80.00 per person)
Restaurant
Shower, rainfall showerhead, free toiletries, towels
Beach

Overview of Hotel Plaza del Arco

Hotel Plaza del Arco

3.0 star property
3-star hotel with restaurant, near Macroplaza
7.2 out of 10 Good
7.2/10 Good

101 verified Hotels.com guest reviews

Property highlights

  • Airport transfer
  • Pet-friendly
  • Free parking
  • Free WiFi
  • Restaurant
  • Air conditioning
Map
Avenida Pino Suarez, 935 Norte, Colonia Centro, Monterrey, NL, 64000
Main amenities
  • Daily housekeeping
  • Restaurants
  • Breakfast available
  • Airport drop-off service
  • 24-hour front desk
  • Air conditioning
  • Meeting room
  • Luggage storage
For families
  • Children stay free
  • Private bathroom
  • Television
  • Daily housekeeping
  • Lift
  • Free self-parking

Room options

About this area

What's nearby

  • In Monterrey Centro
  • Macroplaza - 32 min walk
  • Cintermex - 38 min walk
  • Fundidora Park - 45 min walk
  • Auditorium Pabellón M - 2 min drive
  • Arena Monterrey - 4 min drive
  • Galerias Monterrey - 5 min drive
  • Estadio Universitario - 5 min drive
  • Monterrey Institute of Technology - 6 min drive
  • Plaza Fiesta San Agustin - 6 min drive
  • Estadio BBVA Bancomer - 11 min drive

Getting around

  • Monterrey, Nuevo Leon (MTY-General Mariano Escobedo Intl.) - 45 min drive
  • Cuauhtemoc Station - 4 min walk
  • Alameda Station - 11 min walk
  • Central Station - 11 min walk
  • Airport drop-off service

Restaurants

  • El Café de Papá - 3 min walk
  • Buencafe - 5 min walk
  • Tim Hortons - 4 min walk
  • Menudo Don Orlando - 2 min walk
  • Taqueria Peña - 5 min walk
Map

About this property

Hotel Plaza del Arco

Placing you 1.7 mi (2.7 km) from Macroplaza and 2 mi (3.2 km) from Cintermex, Hotel Plaza del Arco offers airport drop-off service (available on request) for MXN 900 per vehicle. Guests will have free perks such as WiFi, valet parking and self-parking. Also, this hotel is 2.3 mi (3.7 km) from Fundidora Park and 5.8 mi (9.3 km) from Estadio BBVA Bancomer. Public transportation is only a short walk: Cuauhtemoc Station is 4 minutes and Alameda Station is 11 minutes.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Intertek Cristal (third-party expert - Global)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 55 rooms

Arriving/Leaving

  • Check-in time from 3:00 PM until 6:00 PM
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
  • If you are planning to arrive after 3:30 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children (10 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
  • No cots (infant beds)

Pets

  • Pets allowed (dogs and cats only, 1 per room)*
  • Specific rooms only, restrictions apply*
  • Pets must be supervised

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Free on-site valet parking

Transfers

  • Airport drop-off from 8:00 AM to 8:00 PM*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 7:00 AM–11:00 AM
  • Restaurant

Travelling with children

  • Children stay for free (see details)

Working away

  • Meeting room

Services

  • 24-hour front desk
  • Luggage storage

Accessibility

  • Lift

Room amenities

Be entertained

  • Television
  • Cable TV channels

Home comfort

  • Air conditioning

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Shower only
  • Free toiletries
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Free long-distance and local calls

More

  • Daily housekeeping

Fees & policies

Optional extras

  • Continental breakfast is offered for an extra charge of approximately MXN 80.00 for adults and MXN 60.00 for children
  • Airport shuttle service is offered for an extra charge of MXN 900 per vehicle. Maximum occupancy 15
  • Late checkout can be arranged for an extra charge

Pets

  • Pets are allowed for an extra charge of MXN 250 per pet, per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (third-party expert - Global).

Policies

Construction is underway at a neighbouring building and there may be noise disturbance from the construction work.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector and a first aid kit on site.
This property accepts credit cards, debit cards, mobile payments and cash.

Also known as

Hotel Plaza Arco Monterrey
Hotel Plaza Arco
Plaza Arco Monterrey
Plaza Arco
Hotel Plaza del Arco Hotel
Hotel Plaza del Arco Monterrey
Hotel Plaza del Arco Hotel Monterrey

Frequently asked questions

Does Hotel Plaza del Arco offer free cancellation for a full refund?
Yes, Hotel Plaza del Arco does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Hotel Plaza del Arco?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Hotel Plaza del Arco?
Yes, cats and dogs are welcome, with a limit of 1 per room. There's a charge of MXN 250 per pet, per night.
Is parking offered on site at Hotel Plaza del Arco?
Yes, there's free self and valet parking.
Is an airport shuttle service offered by Hotel Plaza del Arco?
Yes, a shuttle from the hotel to the airport is available from 8:00 AM to 8:00 PM on request. The charge is MXN 900 per vehicle.
What are the check-in and check-out times at Hotel Plaza del Arco?
You can check in from 3:00 PM - 6:00 PM. Check-out time is noon. Late check-out is available for a charge.
Is there an on-site casino at Hotel Plaza del Arco?
No, this hotel doesn't have a casino, but Casino Monterrey (4-min drive) and Foliatti Casino (7-min drive) are both nearby.
Are there restaurants at or near Hotel Plaza del Arco?
Yes, there's an on-site restaurant.
What's the area around Hotel Plaza del Arco like?
Hotel Plaza del Arco is in Monterrey Centro, a short 4-minute walk from Cuauhtemoc Station and 13 minutes' walk from Alameda.

Reviews

7.2

Good

7.1/10

Cleanliness

7.1/10

Staff & service

7.3/10

Amenities

6.6/10

Property conditions & facilities

7.5/10

Eco-friendliness

Reviews

2/10 Poor

Disrespectful staff. Dismal parking that they said would have to have me parked in the busy street. Wanted to charge me more. Unclean facilities.
Daniel A., 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Israel, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Oscar, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

For the price I paid And the area I was not expecting a very nice hotel , but for my surprise staff very friendly, clean installations , family oriented Definetly I will stay there when I go back to Monterrey
Maria, 4-night business trip
Verified Expedia guest review

8/10 Very good

I would stay again
I chose this hotel for its location and price. It didn’t disappoint. It was very affordable and clean. We had A/C, clean sheets, soft towels, hot water, and tv. I liked that it was tile floors so that my toddler could play around in the room. The parking was very small for my truck but we were able to park just in front of the hotel, which was very nice. I would recommend.
Eduardo, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

ALEJANDRO, 1-night trip
Verified Hotels.com guest review

6/10 Good

And the shower don’t have any place to put the soap and shampoo
2-night trip with friends
Verified Expedia guest review

8/10 Very good

ALEJANDRO, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

1-night trip
Verified Expedia guest review

8/10 Very good

1-night trip
Verified Expedia guest review