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All properties in Monterrey, Nuevo Leon, Mexico
1 room, 2 adults

Hotel Plaza del Arco

3-star3 stars
Avenida Pino Suarez, 935 Norte, Colonia Centro, Monterrey, NL, 64000, Mexico

3-star hotel with restaurant, near Macroplaza
  • Free WiFi and free parking
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.  Check restrictions for your trip.

  • The worse place can stay ever, don't waste your money, rooms are not even like the images, not even coat hangers.Jul 19, 2018

Hotel Plaza del Arco

from S$38
  • Junior Room, 1 King Bed, Private Bathroom
  • Standard Room, 2 Double Beds, Private Bathroom

What’s around Hotel Plaza del Arco

Landmarks

  • In Monterrey Centro
  • Macroplaza - 32 min walk
  • Arena Monterrey - 39 min walk
  • Alameda - 12 min walk
  • Santa Lucia Riverwalk - 32 min walk
  • Cintermex - 37 min walk
  • Barrio Antiguo - 40 min walk
  • Mexican Professional Baseball Hall of Fame - 13 min walk

Getting around

  • General Mariano Escobedo Intl. Airport (MTY) - 31 min drive
  • Cuauhtemoc Station - 4 min walk
  • Alameda Station - 11 min walk
  • Central Station - 11 min walk

At a glance

Key facts

Hotel size

  • This hotel has 55 rooms

Arriving/leaving

  • Check-in time 3:00 PM-9:00 PM
  • Check-out time is 1 PM

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
If you are planning to arrive after 3:30 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

Pets

  • Pets allowed*

  • Specific rooms only, restrictions apply*

  • 1 per room

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Free onsite self parking

  • Free onsite valet parking

Payment types at the property

  • Cash

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink
  • Continental breakfast daily (surcharge)
  • Restaurant
Working away
  • One meeting room
Services
  • 24-hour front desk
  • Luggage storage
Facilities
  • Elevator
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • Air conditioning
Freshen up
  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
Be entertained
  • TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
  • Free long-distance calls
More
  • Daily housekeeping

Hotel Plaza del Arco’s small print

Also known as

  • Hotel Plaza Arco Monterrey
  • Hotel Plaza Arco
  • Plaza Arco Monterrey
  • Plaza Arco
  • Hotel Plaza del Arco Hotel
  • Hotel Plaza del Arco Monterrey
  • Hotel Plaza del Arco Hotel Monterrey

Policies

For details on pet restrictions and to request pet-friendly rooms, contact the property at the number on the booking confirmation.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global).

This property accepts credit cards, debit cards, and cash.

Optional extras

Late check-out can be arranged for an extra charge of 50 percent of room rate

Continental breakfast is offered for an extra charge of MXN 150.00 for adults and MXN 150.00 for children (approximately)

Pets are allowed for an extra charge of MXN 350 per pet, per night

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Hotel Plaza del Arco

  • Does Hotel Plaza del Arco offer free cancellation for a full refund?
    Yes, Hotel Plaza del Arco does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Hotel Plaza del Arco?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Hotel Plaza del Arco?
    Yes, there's free self and valet parking.
  • Are pets allowed at Hotel Plaza del Arco?
    Yes, pets are welcome, with a limit of 1 per room. There's a charge of MXN 350 per pet, per night.
  • What are the check-in and check-out times at Hotel Plaza del Arco?
    You can check in from 3:00 PM - 9:00 PM. Check-out time is 1 PM. Late check-out is available for a charge of 50%.
  • Are there restaurants at or near Hotel Plaza del Arco?
    Yes, there's an onsite restaurant. Nearby restaurants include Fastory Restaurant (7-min walk), Al Restaurant (11-min walk), and Las Q' Sabrosas (13-min walk).
  • Is there an onsite casino at Hotel Plaza del Arco?
    No, this hotel doesn't have a casino, but Casino Monterrey (4-min drive) and Foliatti Casino (7-min drive) are both nearby.

Recent reviews

Good 6.4 From 30 reviews

Good 6.0
Anteriormente e usado hoteles.com para reservar de hecho en la mayoría siempre es así y desde el inicio incluyó los huéspedes a hospedarse en la habitación es la primera vez que se cobra un extra por las personas al ser habitación doble ,En la hoja de la reservación venía que sólo era para 2 y éramos 4 .Esta bien lo comprendo si al final fue un descuifo pero el hotel no es apto para cobrar ya que las condiciones del mismo ya está para que fuera remodelado ,en realidad en cuanto hospitalidad el precio es muy similar a otros hoteles de renombre en esta ocasión no fue tan grata la experiencia o pudiera decir que lo barato sale caro porque al final se pago 900 pesos los cuales hubieras sido para un hotel con más renombre . Gracias
mx1 night trip with friends
Exceptional 10.0
Muy Buena la estancia, me gusto mucho. Gracias...
LUCIO, mx1 night trip with friends
Exceptional 10.0
Los cuartos e instalaciones estaban muy limpias y el personal fue muy amable
Claudia, mx2 night family trip
Poor 2.0
Llegar a una habitación sucia y bajar para pedir otra
mx1 night business trip
Very good 8.0
El hotel esta bien , lo único es que tiene un estacionamiento muy pequeño y la habitación tenía un olor raro pero todo bien muy cómoda la habitación y el servicio también muy bien
mx1 night family trip
Exceptional 10.0
Ubicación super cerca de la central de autobuses ,atención al cliente muy buena y muy rápida
mx1 night trip
Very good 8.0
Huele mal y esta un poco descuidado, no servía la luz en la habitación
mx1 night trip
Fair 4.0
Sucio, mala atencion, no jabon .. evitense la pena
mx1 night trip
Very good 8.0
Personal No Amable
La recepcionista con muy mala actitud, ademas se hablo con el Gerente y ambos se portaron muy indiferentes respecto a la reservacion y forma de pago!
Gerardo, mx2 night trip with friends
Exceptional 10.0
Lo único malo fue el registro, demasiado tardado, la recepcionista no sabia como hacer el cargo, fuera de eso todo excelente
mx1 night trip

Hotel Plaza del Arco