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All properties in Cairns, Queensland, Australia
1 room, 2 adults

Riley, a Crystalbrook Collection Resort - Cairns

5-star5 stars
131-141 Esplanade, Cairns, QLD, 4870, Australia

Luxury hotel with 3 restaurants, near Cairns Esplanade
  • Free WiFi
  • Collect nightsYou can collect Hotels.com™ Rewards nights here
  • Great new modern hotel with great location. Would recommend!Jun 7, 2019
  • Everything about this hotel was amazing! Enjoyed our time here, great location and…May 26, 2019

Riley, a Crystalbrook Collection Resort - Cairns

More Info: 6823 2342

from S$177
  • Resort King
  • Urban King
  • Urban Twin
  • Resort Twin
  • Sea King
  • Panoramic Sea
  • Family Room, Multiple Beds, Partial Sea View
  • Suite, 1 King Bed with Sofa bed, Partial Sea View
  • Family Room

What’s around Riley, a Crystalbrook Collection Resort - Cairns

Landmarks

  • Heart of Cairns
  • Cairns Esplanade - 10 min walk
  • Cairns Central Shopping Centre - 18 min walk
  • Centenary Lakes Botanic Gardens - 40 min walk
  • Cairns Night Markets - 10 min walk
  • Esplanade Lagoon - 16 min walk
  • Cairns Marlin Marina - 17 min walk
  • Reef Fleet Terminal - 20 min walk

Getting around

  • Cairns, QLD (CNS-Cairns Intl.) - 9 min drive
  • Cairns Station - 20 min walk
  • Freshwater Station - 13 min drive
  • Redlynch Station - 15 min drive

At a glance

Key facts

Hotel size

  • This hotel has 311 rooms
  • This hotel is arranged over 7 floors

Arriving/leaving

  • 24-hour check-in
  • Check-out time is 11 AM
  • Express check-in/out
This property charges the following mandatory general deposits, collected at check-in: AUD 75 for the first night, AUD 50 for subsequent nights. For more details, please contact the property using the number provided on the booking confirmation email.

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Valet parking *

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 3 restaurants
  • 3 bars/lounges
  • Poolside bar
  • 24-hour room service
Things to do
  • Outdoor pool
  • Pool cabanas (surcharge)
  • 24-hour fitness facilities
  • Spa services on site
  • Spa treatment room(s)
  • Bicycle rentals on site
  • Pool sun loungers
  • Billiards or pool table
Working away
  • Number of meeting rooms - 6
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
Facilities
  • Number of buildings/towers - 2
  • Year Built - 2018
  • Elevator
  • ATM/banking
  • Garden
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
Languages Spoken
  • English
  • Japanese
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Premium bedding
Freshen up
  • Free toiletries
  • Hair dryer
Be entertained
  • 55-inch flat-screen TV
  • First-run movies
  • Netflix
  • Digital TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe

Special features

Dining

Paper Crane - This poolside restaurant specializes in Asian cuisine and serves breakfast, lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Reservations are required.

Greenfields - This poolside café specializes in local and international cuisine and serves breakfast, lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Reservations are required. Open daily.

Rocco - Overlooking the ocean, this rooftop bar specializes in Mediterranean cuisine and serves dinner and light fare. Guests can enjoy drinks at the bar. Happy hour is offered. Reservations are required. Open daily.

Riley, a Crystalbrook Collection Resort - Cairns’s small print

Also known as

  • Riley Crystalbrook Collection Resort Cairns
  • Riley Crystalbrook Collection Resort
  • Riley Crystalbrook Collection Cairns
  • Riley Crystalbrook Collection
  • Riley a Crystalbrook Collection Resort
  • Riley, a Crystalbrook Collection Resort Hotel
  • Riley, a Crystalbrook Collection Resort Cairns
  • Riley, a Crystalbrook Collection Resort Hotel Cairns

Policies

Only registered guests are allowed in the guestrooms.

  • Pool access available from 7 AM to 9 PM.
  • Parking height restrictions apply.

    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

    Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

    Mandatory fees

    Deposit: AUD 75.00 per night

    Optional extras

    Credit card charges are subject to an extra charge of 1.3 percent

    Self parking costs AUD 12.00 per day

    Valet parking costs AUD 20.00 per day with in/out privileges

    Rollaway beds are available for AUD 60.0 per day

    Buffet breakfast is offered for an extra charge of AUD 38.00 for adults and AUD 38.00 for children (approximately)

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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    Recent reviews

    Superb 9.2 From 198 reviews

    Very good 8.0
    Very nice, wonderful staff. Only reason lower review is because the pours for the drinks is terrible and the food in the restaurant was not that good.But the hotel is very nice.
    Tracy, us1 night family trip
    Very good 8.0
    Lovely hotel in great location.
    Lovely hotel in great location. Pool was closed for 2 days which was a shame. iPad didn’t work in the room. But still a great stay
    Sue, gb4 night trip
    Very good 8.0
    A very happy experience.
    It's a great experience in this hotel. Very happy with the service it provided.
    Kenan, us3 night trip
    Exceptional 10.0
    The Riley
    What an amazing hotel. The room itself was amazing from the lighting controls to the shower that was ceiling and wand, to the balcony views, to the cleanliness. Michael, the concierge, gave me fantastic recommendations for tours and things to see. Totally made a difference in our trip to Cairns. Thanks Michael! The ONLY neg I have is that you have to call housekeeping for ice. We would wait and have to call again almost every evening. One night we asked for bedding for the pullout couch and had to call 3 times.
    Joseph, au4 night trip
    Exceptional 10.0
    I’ll be back!!
    Everything about this place is amazing, except the pop was just too cold.
    Andrea, au1 night trip

    Riley, a Crystalbrook Collection Resort - Cairns

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