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All properties in Grand Rapids, Michigan, United States of America

Holiday Inn Express Grand Rapids Airport North, an IHG Hotel

Hotel with indoor pool, near MSA Fieldhouse

  • Free on-the-go breakfast, free WiFi, and free parking
From
S$131

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5405 28th Street Court SE, Grand Rapids, 49546, MI, United States of America
8.8.Fabulous.
  • Very helpful staffs. Nice room, clean, comfy bed and pillows. Big shower, love the shower…

    Nov 21, 2021

  • We came and stayed for a weekend wedding. The place was great. the staff very helpful.…

    Oct 23, 2021

See all 463 reviews

Official standards

This property advises that it adheres to Clean Promise (IHG) and Ecolab (3rd party expert - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Gap period enforced between guest stays - 72 hours
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Quiet
Safe
Easy parking
Convenient
Shopping

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities
    • Free WiFi
    • Free parking
    • Pool
    • Airport transfer
    • Bathtub
    • Non-smoking

    Property highlights

    Main amenities

    • 114 smoke-free guestrooms
    • Daily housekeeping
    • 1 indoor pool
    • Free airport shuttle
    • Fitness center
    • 24-hour business center

    For families

    • Free cribs/infant beds
    • Rollaway/extra beds (free)
    • Microwave
    • Private bathroom
    • Television
    • Free toiletries

    What’s around

    • MSA Fieldhouse - 4 min walk
    • Watermark Country Club - 2.9 mi / 4.6 km
    • Woodland Mall - 3.4 mi / 5.4 km
    • Calvin College - 4.7 mi / 7.5 km
    • Frederik Meijer Gardens and Sculpture Park - 6.4 mi / 10.4 km
    • Grand Rapids Art Museum - 10.3 mi / 16.7 km

    Book this property and collect stamps after your stay

    Remember, collect 10 stamps, get 1 reward* night

    Enter dates for 2 guests

    Guests
    • Standard Room
    • Standard Room, 1 King Bed (Leisure)
    • Standard Room, 1 King Bed, Accessible (Hear, Roll In Shwr)
    • Standard Room, 1 King Bed, Accessible (Hearing)
    • Standard Room, 2 Queen Beds
    • Standard Room, 2 Twin Beds, Accessible (2 Bed, Hear, Mobility Tub)
    • Suite, 2 Twin Beds (2 BED)
    • Suite, 1 King Bed
    • Suite, 1 Twin Bed, Accessible (Hearing)
    • Standard Room, 1 King Bed, Accessible (Hear, Mobility Tub)
    • Suite, 1 Twin Bed, Accessible (Hear, Tub)

    What’s around

    Landmarks

    • MSA Fieldhouse - 4 min walk
    • Watermark Country Club - 2.9 mi / 4.6 km
    • Woodland Mall - 3.4 mi / 5.4 km
    • Calvin College - 4.7 mi / 7.5 km
    • Frederik Meijer Gardens and Sculpture Park - 6.4 mi / 10.4 km
    • Grand Rapids Art Museum - 10.3 mi / 16.7 km
    • Grand Rapids Children's Museum - 10.5 mi / 16.9 km
    • Public Museum of Grand Rapids - 10.8 mi / 17.4 km
    • Gerald R. Ford Museum - 10.8 mi / 17.4 km
    • John Ball Zoo - 12.8 mi / 20.6 km

    Getting around

    • Gerald R. Ford International Airport (GRR) - 7 min drive
    • Grand Rapids Station - 13 min drive
    • Free airport shuttle
    map
    See on map
    5405 28th Street Court SE, Grand Rapids, 49546, MI, United States of America

    At a glance

    Hotel size

    • This hotel has 114 rooms
    • This hotel is arranged over 4 floors

    Arriving/leaving

    • Check-in time 3 PM-1:00 AM
    • Check-out time is 11 AM
    • Express check-out

    Restrictions related to your trip

    • Check COVID-19 restrictions.

    Special check-in instructions

    Front desk staff will greet guests on arrival.

    Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
    • Minimum Spring Break check-in age is 21

    Pets

    • Pets not allowed (service animals welcome)

    Internet

    • Free WiFi in public areas
    • Free WiFi and wired Internet access in rooms

    Transfers

    • Free airport shuttle from 4:00 AM to midnight*

    Parking

    • Free onsite self parking
    • Free onsite RV/bus/truck parking
    • Wheelchair-accessible parking and van parking on site
    • Electric vehicle charging point on site
    • Free offsite parking nearby

    Other information

    • Smoke-free property
    • No alcohol served onsite
    *See fees & policies for additional details or extra charges

    In the hotel

    Food and drink

    • Free on-the-go breakfast daily
    • Coffee/tea in a common area
    • Barbecue grills

    Things to do

    • Number of indoor pools - 1
    • Pool sun loungers
    • Fitness facilities

    Working away

    • 24-hour business center
    • Business center
    • Meeting rooms
    • Computer station

    Services

    • 24-hour front desk
    • Concierge services
    • Dry cleaning/laundry service
    • Laundry facilities
    • Free newspapers in lobby
    • Luggage storage
    • Multilingual staff

    Facilities

    • Year Built - 2018
    • Elevator
    • Safe-deposit box at front desk
    • Garden
    • Picnic area
    • Television in common areas

    Accessibility

    • Braille or raised signage
    • Accessible bathroom
    • In-room accessibility
    • Roll-in shower
    • Wheelchair accessible
    • Wheelchair-accessible path of travel
    • Wheelchair-accessible parking
    • Wheelchair-accessible public bathroom
    • Wheelchair-accessible van parking
    • Wheelchair-accessible path to lift
    • Wheelchair-accessible registration desk
    • Wheelchair-accessible pool
    • Wheelchair-accessible fitness centre
    • Wheelchair-accessible meeting spaces/business centre
    • Wheelchair-accessible lounge
    • Visual alarms in hallways
    • Wheelchairs available on site
    • Braille signage
    • Closed captioned TV
    • Raised toilet seat
    • Low-height counters/sink
    • Grab bar - near toilet
    • Visual fire alarm
    • Lever door handles

    Languages Spoken

    • Arabic
    • English
    • French
    • Spanish

    In the room

    Home comforts

    • In-room climate control (air conditioning)
    • Coffee/tea maker
    • Iron/ironing board

    Sleep well

    • Hypo-allergenic bedding available
    • Down comforter
    • Blackout drapes/curtains
    • Premium bedding
    • Pillowtop mattress

    Freshen up

    • Private bathroom
    • Bathtub or shower
    • Free toiletries
    • Hair dryer

    Be entertained

    • 42-inch flat-screen TV
    • Satellite TV channels

    Stay connected

    • Desk
    • Free WiFi
    • Free long-distance calls

    Food and drink

    • Microwave

    More

    • Daily housekeeping
    • In-room safe (laptop compatible)

    Fees & policies

    PetsPay at property

    • Service animals exempt from fees

    Pool, spa & gym (if applicable)Pay at property

    • Pool access available from 7:00 AM to 10:00 PM

    Hygiene & cleanliness

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

    Personal protective equipment, including masks and gloves, will be available to guests.

    Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.

    Contactless check-out is available.

    Enhanced food service safety measures are in place.

    Individually-wrapped food options are available for breakfast.

    Each guestroom is kept vacant for a minimum of 72 hours between bookings.

    This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

    This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global).

    Policies

    Only registered guests are allowed in the guestrooms.

    Guests can rest easy knowing there's a carbon monoxide detector, a smoke detector, and window guards on site.

    This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

    For transfers, guests must contact the property before arrival at the number on the booking confirmation.

    The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

    This property accepts Visa, Mastercard, American Express, Discover, JCB International, debit cards and cash.

    Also known as

    • Holiday Inn Express Grand Rapids Airport North Hotel
    • Holiday Inn Express Grand Rapids Airport North
    • Inn Express Grand Rapids
    • Holiday Inn Express Suites Grand Rapids Airport North
    • Express Rapids North, An Ihg
    • Holiday Inn Express Grand Rapids Airport North

    *See fees & policies for additional details or extra charges

    FAQs

    • Yes, Holiday Inn Express Grand Rapids Airport North, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
    • Yes, there's free self parking. Free RV/bus/truck parking and electric vehicle charging are available.
    • Yes, there's an indoor pool. Guests have pool access from 7:00 AM to 10:00 PM.
    • Sorry, pets aren't allowed, but service animals are welcome.
    • You can check in from 3 PM - 1:00 AM. Check-out time is 11 AM. Express check-out and contactless check-out are available.
    • Yes. Nearby restaurants include Bagger Dave's Burger Tavern (12-min walk), Indian Masala (14-min walk), and First Wok (2 mi).
    • Yes, a free airport shuttle is available from 4:00 AM to midnight on request.
    • Holiday Inn Express Grand Rapids Airport North, an IHG Hotel has an indoor pool and a fitness center, as well as a picnic area and a garden.
    8.8.Fabulous.
    • 8.0.Very good

      I enjoyed my stay here. Nice place won’t mind staying here again.

      3 night trip, Oct 17, 2021

      Verified Hotels.com guest review

    • 2.0.Poor

      Bad Shuttle Service

      Shuttle service was literally non existent and terrible. Couldn’t get one on night of arrival after waiting over an hour they call and say they can’t find the shuttle. Then the day I was leaving lined up shuttle for 7 am got a call at 5:30 am saying the only shuttle they cab provide is at 6 am. Got up rushed to get ready only to wait in lobby until 6:40 when shuttle actually arrived. If you don’t have a car don’t stay here because early and late travels Ubers are an issue too

      Allen, 2 night business trip, Oct 11, 2021

      Verified Hotels.com guest review

    • 8.0.Very good

      Good for an overnight but not an extended stay

      I thought the hotel was very good in my opinion. The bed was super comfortable and the room was very clean I just didn't like the view and the air conditioner had the room stuffy at times

      Timothy, 2 night trip, Sep 26, 2021

      Verified Hotels.com guest review

    • 8.0.Very good

      Staff very friendly & accommodating! Neat clean spacious rooms as well!

      Del, 2 night trip, Sep 22, 2021

      Verified Hotels.com guest review

    • 6.0.Good

      Expected better fir the price

      The beds were comfortable and the room was pretty nice. But the automatic blinds were broken and off track so I couldn’t raise or lower them. There was no remote control for the television. Called down to front desk and they brought up 2, and neither of them worked either! Finally, a 3rd was brought up and it finally worked. The pancake maker for breakfast was broken and they ran out of apple juice with over an hour left for breakfast. Lastly, the bathtub drained extremely slowly therefore could not shower comfortably due to the rising water in the bathtub. I was also given a handicap accessible room (which I did NOT request) so some the accommodations were not ideal for us since we did not need them.

      Shonda, 1 night trip, Sep 18, 2021

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Holiday Inn never disappoints!

      Very clean and nice facilities. Everyone that worked there was very kind and helpful.

      Anna, 1 night trip, Sep 10, 2021

      Verified Hotels.com guest review

    • 10.0.Exceptional

      All good

      The motel had let the Michigan State road crew park A LOT of equipment in their parking lot. I had to park in the adjacent motel’s lot

      James, 1 night family trip, Sep 6, 2021

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Very Nice!

      Great hotel & great staff the only issue I had was staff keeping up with breakfast seemed to take a little while to replenish finished items.

      2 night family trip, Sep 3, 2021

      Verified Hotels.com guest review

    • 8.0.Very good

      Clean and comfy

      Our stay was great. Super clean. Fast check-in. Free parking. Friendly staff. Only 2 things I would critique; that being they were out of bars of soap for washing your hands so had to use shower gel which was fine. Also the other thing was getting a shuttle to the airport was difficult, we waited 35mins and had to order a Lyft to come take us instead. That was a little disappointing. Overall, i would stay there again and highly recommended it.

      Stephanie, 2 night trip, Sep 3, 2021

      Verified Hotels.com guest review

    • 10.0.Exceptional

      very good one night stay,staff was great,hotel nice,good location,quiet

      doug, 1 night trip, Aug 28, 2021

      Verified Hotels.com guest review

    See all 463 reviews