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Lourdes Hotel

Photo gallery for Lourdes Hotel

Front of property
Terrace/patio
Standard Quadruple Room, 1 Bedroom, Mountain View | Room amenity
Shower, free toiletries
Shower, free toiletries

Overview of Lourdes Hotel

Lourdes Hotel

3.5 star property
Mountain hotel in Nuwara Eliya with restaurant and bar/lounge

7.0/10 Good

8 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Free WiFi
  • Airport transfer
  • Gym
  • Non-smoking
  • Separate bedrooms
Map
NO.20/4, 3rd lane, Magastota, Nuwara Eliya, Central Province, 22200
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Breakfast available
  • Free area shuttle
  • 24-hour fitness centre
  • Room service
  • Coffee shop/cafe
  • Business centre
  • Airport shuttle
  • Terrace
  • 24-hour front desk
  • Garden
For families
  • Rollaway/extra beds
  • Private bathroom
  • Separate bedroom
  • Premium TV channels
  • Garden
  • Terrace

Room options

About this area

Getting around

  • Haputale Railway Station - 54 min drive
  • Ella Railway Station - 58 min drive
  • Free local area shuttle
  • Airport shuttle (surcharge)

Restaurants

  • t-lounge by Dilmah - 7 min drive
  • Milano Restaurant - 7 min drive
  • Grand Indian Restaurant - 7 min drive
  • Strawberry farm shop - 15 min walk
  • The Pub - 7 min drive
Map

About this property

Lourdes Hotel

A great choice for a stay in Nuwara Eliya, Lourdes Hotel features an airport shuttle. After a workout at the 24-hour fitness centre, you can grab a bite to eat at the coffee shop/cafe or unwind with a drink at the bar/lounge. Other features include a snack bar/deli, a terrace and a garden. Fellow travellers say good things about the helpful staff.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest accommodations are accessible via mobile device
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

At a glance

Hotel size

  • 12 rooms

Arriving/Leaving

  • Check-in time from 1 PM until 1 PM
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking

Transfers

  • Airport shuttle*

Off-site

  • Free area shuttle

Other information

  • Smoke-free property

Property amenities

Food and drink

  • English breakfast (surcharge) each morning 7:00 AM–9:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • BBQs
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Free local shuttle

Working away

  • Business centre
  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Bike hire

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • 24-hour fitness centre

Accessibility

  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)

Languages

  • English

Room amenities

Be entertained

  • Premium cable channels

Home comfort

  • Coffee/tea maker

Sleep well

  • Premium bedding
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Mobile key entry

Special features

Dining

On-site venue – This restaurant specialises in international cuisine.

Fees & policies

Optional extras

  • English breakfast is offered for an extra charge of approximately USD 8 per person
  • Airport shuttle service is offered for an extra charge

Children & extra beds

  • Rollaway beds are available for USD 25.0 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; guests can access their rooms with a mobile device; masks are required in public areas; reservations are required for some on-site facilities.

Contactless check-out is available.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

<p>This property does not have lifts.</p><p>Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on site.</p> <p>This property accepts credit cards and cash.</p>

Also known as

Lourdes Inn Hotel Nuwara Eliya
Lourdes Nuwara Eliya
Lourdes Hotel Nuwara Eliya
Lourdes Inn Hotel
Lourdes Hotel Hotel
Lourdes Hotel Nuwara Eliya
Lourdes Hotel Hotel Nuwara Eliya

Frequently asked questions

Does Lourdes Hotel offer free cancellation for a full refund?
Yes, Lourdes Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Lourdes Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Lourdes Hotel?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Lourdes Hotel?
Yes, there's free self parking.
Is an airport shuttle service offered by Lourdes Hotel?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Lourdes Hotel?
You can check in from 1 PM - 1 PM. Check-out time is 11 AM. Contactless check-out is available.
What is there to do at Lourdes Hotel and nearby?
Lourdes Hotel has a 24-hour fitness centre and a garden.
Are there restaurants at or near Lourdes Hotel?
Yes, there's an on-site restaurant that offers international cuisine.
What's the area around Lourdes Hotel like?
Lourdes Hotel is located a short 13-minute walk from Lake Gregory.

Reviews

7.0

Good

6.6/10

Cleanliness

7.4/10

Staff & service

6.0/10

Amenities

6.3/10

Property conditions & facilities

2.0/10

Eco-friendliness

Reviews

2/10 Poor

No hygiene, even there toilets not working, smoke alarm make noices, small room, overall don't go there... if you're going nuwara eliya than 'rose magnolia guest' is a good place for 2-3 nights and cheap humble host.
Faizan, 2-night romance trip
Verified Expedia guest review

8/10 Very good

2-night trip
Verified Expedia guest review

4/10 Fair

The view was good and the staff was polite but the room was very dirty
2-night trip
Verified Expedia guest review

10/10 Exceptional

Good hospitality and very friendly staff Thanks to young man rumesh
1-night family trip
Verified Expedia guest review

6/10 Good

I stayed here for 1 night. The view from the balcony is amazing! You will see the beautiful tea gardens. The room was clean enough to sleep but I had to kill more than 5 flies in my room(Fortunately they flew slow). And my room located near the reception so you will hear people talking and walking which I felt bit annoyed. Unfortunately, there was an argument among one of the guests and reception around 10-11pm very loud which made me uncomfortable. As conclusion, I can recommend this place to stay. But I think the facilities and service was not as much as $90 which I paid. I advise you to stay here when the fee is less than $60 in total. I can say the staff are friendly and polite which is good. I hope this helps.
Yohey, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Property is very good to staying in Nuwralia But staff service is not satisfied
1-night trip
Verified Expedia guest review

6/10 Good

The standard rooms are small, no where to put luggage should you have any. We had to upgrade for space to open our two suitcases. Staff very obliging. Decor dated and in need of a good clean. A great outlook all the same and nice to wander the neighbourhood and tea plantation.
2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Thanks to Rumesh Great hospitality service the standard rooms were bit old anyway Mr Rumesh gave us a room in the superior room with a tea garden I really thank him for his services recommended for the travelers.
1-night family trip
Verified Expedia guest review