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Mövenpick Hotel & Residences Nairobi

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Egyptian cotton sheets, premium bedding, pillow-top beds, minibar
Exterior
Exterior
Egyptian cotton sheets, premium bedding, pillow-top beds, minibar
2 restaurants, breakfast, lunch, dinner served; international cuisine

Overview of Mövenpick Hotel & Residences Nairobi

Mövenpick Hotel & Residences Nairobi

5.0 star property
Luxury hotel with 2 restaurants, near Arboretum
8.2 out of 10 Very good
8.2/10 Very good

94 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Spa
  • Airport transfer
  • Free parking
  • Free WiFi
  • Restaurant
Map
Mkungu Close, Westlands, Nairobi
Main amenities
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool access
  • Breakfast available
  • 24-hour fitness centre
  • Pool bar
  • 24-hour room service
  • Coffee shop/cafe
  • Massage/treatment rooms
  • In-room childcare
  • Conference centre
For families
  • Children stay free
  • In-room childcare (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate sitting area
  • Premium TV channels

Room options

About this area

What's nearby

  • In a national park
  • Yaya Centre - 7 min drive
  • Village Market - 8 min drive
  • United Nations Office at Nairobi - 9 min drive
  • Nairobi National Park - 14 min drive
  • Thika Road Mall - 12 min drive

Getting around

  • Nairobi (WIL-Wilson) - 9 min drive
  • Nairobi (NBO-Jomo Kenyatta Intl.) - 22 min drive
  • Syokimau Station - 20 min drive
  • Nairobi Station - 21 min drive
  • Syokimau SGR Railway Station - 36 min drive
  • Airport shuttle (surcharge)

Restaurants

  • The Alchemist Bar (The Bus) - 3 min walk
  • Java House - 5 min walk
  • NewsCafe Sarit Centre - 4 min walk
  • Brioche Café Bistro - 7 min walk
  • Bahama Breeze - 7 min walk
Map

About this property

Mövenpick Hotel & Residences Nairobi

Mövenpick Hotel & Residences Nairobi puts you within a 15-minute drive of Nairobi National Park and offers an airport shuttle (available 24 hours) for USD 80 per vehicle. You can visit the spa to be pampered with deep-tissue massages, body wraps or aromatherapy, and Baluba- Main dinning, one of 2 restaurants, serves international cuisine and is open for breakfast, lunch and dinner. A poolside bar, a 24-hour fitness centre and a fitness centre are other highlights at this luxurious hotel. The helpful staff and restaurant get good marks from fellow travellers.

Languages

Chinese (Mandarin), English, French, German, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
The property is disinfected using an electrostatic spray
Sheets and towels are washed at 60°C or hotter
Guest accommodation is sealed after cleaning
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Follows the industry cleaning and disinfection practices of Bureau Veritas (third-party expert - Global)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 276 rooms
  • Arranged over 13 floors

Arriving/Leaving

  • Check-in time from 2:00 PM until midnight
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (12 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
  • No cots (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking on site
  • Height restrictions apply for on-site parking

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6 AM–10:30 AM
  • 2 restaurants
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Childcare in room (surcharge)
  • Outlet covers

What to do

  • Access to nearby outdoor pool

Working away

  • Business centre
  • 14 meeting rooms
  • Conference centre (30460 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers
  • Pool umbrellas

Facilities

  • Built in 2017
  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas
  • 24-hour fitness centre
  • Swimming pool
  • Full-service spa
  • Massage/treatment rooms
  • Banquet hall

Accessibility

  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Wheelchair-accessible
  • Wheelchair-accessible parking

Room amenities

Be entertained

  • DVD player
  • LED television
  • Premium cable channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Dressing gowns and slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Pillow-top mattress

What to enjoy

  • Individually furnished and decorated
  • Separate sitting area

Freshen up

  • Private bathroom
  • Deep-soaking bath
  • Bath or shower
  • Rainfall shower heads
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water
  • Children's dinnerware

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

Revitalize has 4 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is equipped with a steam room. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is open daily.

Dining

Baluba- Main dinning – This buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
La Mesa – This tapas bar specialises in Latin American cuisine and only serves dinner. Guests can enjoy drinks at the bar. Open daily.
The View- Roating Rest. – This fine-dining restaurant serves lunch and dinner. Open daily.
Kijani – This bar overlooks the pool. Open daily.
Pool – This bar specialises in international cuisine and overlooks the pool. Happy hour is offered. Open daily.

Awards and affiliations

Green/Sustainable Property
This property participates in Green Globe, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately USD 30 per person
  • Airport shuttle service is offered for an extra charge of USD 80 per vehicle (return)
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-in between midnight and 9:00 AM can be arranged for an extra charge
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Rollaway beds are available for USD 40.0 per night
  • Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds

Parking

  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected with electrostatic spray; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of Bureau Veritas (third-party expert - Global).

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Long-term renters welcome.
Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on site.
This property accepts credit cards, debit cards and cash.

Also known as

Mövenpick Hotel Nairobi
Mövenpick Nairobi
Mövenpick Hotel Residences Nairobi
Movenpick & Residences Nairobi
Mövenpick Hotel & Residences Nairobi Hotel
Mövenpick Hotel & Residences Nairobi Nairobi
Mövenpick Hotel & Residences Nairobi Hotel Nairobi

Frequently asked questions

Does Mövenpick Hotel & Residences Nairobi offer free cancellation for a full refund?
Yes, Mövenpick Hotel & Residences Nairobi does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Mövenpick Hotel & Residences Nairobi?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Mövenpick Hotel & Residences Nairobi?
Yes, there's a pool.
Are pets allowed at Mövenpick Hotel & Residences Nairobi?
Sorry, pets aren't allowed.
Is parking offered on site at Mövenpick Hotel & Residences Nairobi?
Yes, there's free self parking.
Is an airport shuttle service offered by Mövenpick Hotel & Residences Nairobi?
Yes, an airport shuttle is available. The charge is USD 80 per vehicle return.
What are the check-in and check-out times at Mövenpick Hotel & Residences Nairobi?
You can check in from 2:00 PM - midnight. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless social distancing and check-out are available.
Is there an on-site casino at Mövenpick Hotel & Residences Nairobi?
No, this hotel doesn't have a casino, but Lucky 8 Casino (7-min drive) is nearby.
What is there to do at Mövenpick Hotel & Residences Nairobi and nearby?
Mövenpick Hotel & Residences Nairobi has a spa and a 24-hour fitness centre, as well as access to a nearby outdoor pool.
Are there restaurants at or near Mövenpick Hotel & Residences Nairobi?
Yes, there are 2 on-site restaurants, featuring international cuisine and pool views.
Does Mövenpick Hotel & Residences Nairobi have rooms with private hot tubs?
Yes, each room has a deep-soaking bath.
What's the area around Mövenpick Hotel & Residences Nairobi like?
Mövenpick Hotel & Residences Nairobi is a short 4-minute walk from The Sarit Centre and 10 minutes' walk from Westgate Shopping Mall. The local area is walkable and popular with nature enthusiasts.

Reviews

8.2

Very good

8.9/10

Cleanliness

8.4/10

Staff & service

8.5/10

Amenities

8.4/10

Property conditions & facilities

8.7/10

Eco-friendliness

Reviews

8/10 Very good

johan, 3-night trip
Verified Hotels.com guest review

8/10 Very good

vitrishna, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Enjoyed my stay!
I had an amazing stay at Movenpick. The staff was very friendly and accommodating.
Adeola, 7-night business trip
Verified Hotels.com guest review

8/10 Very good

ysr, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Bad experience at Movenpick
I was charged 100 USD for an early check in by a couple of hours in spite of telling them that I plan to check out at 6 am on 19th March and come back again for a day’s trip on 21st March and again will check out early around 630 am. Ridiculous.
ysr, 2-night business trip
Verified Hotels.com guest review

8/10 Very good

Anuja, 1-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Jacquie, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Can't believe this was a 5 star hotel. Staff were amazing but the hotel was in poor condition. The door lock caught
Natalie, 5-night trip
Verified Expedia guest review

10/10 Exceptional

Service was excellent, staff is always smiling and welcoming. The room was huge and comfortable, I’d highly recommend this hotel to friends and family. Thank you
Alfonso, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Excellent service and outstanding food
Very impressed overall. In conjunction with my stay I celebrated my birthday and the hotel surprised me with cake in the room after we returned from dinner in the revolving view restaurant. Overall the quality and presentation of the food was excellent, staff friendly and service on point. We will surely be back!
Peter A, 3-night business trip
Verified Hotels.com guest review