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Bensons Hotel

Photo gallery for Bensons Hotel

Double Room | Hypo-allergenic bedding, desk, laptop workspace, blackout curtains
Superior Studio | Hypo-allergenic bedding, desk, laptop workspace, blackout curtains
Double Room | Hypo-allergenic bedding, desk, laptop workspace, blackout curtains
Superior Studio | Hypo-allergenic bedding, desk, laptop workspace, blackout curtains
Twin Room | Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Overview of Bensons Hotel

Bensons Hotel

3.0 star property
Central hotel in Aachen, connected to a shopping centre

8.4/10 Very good

10 verified guest reviews

Popular amenities

  • Parking available
  • Free WiFi
  • Non-smoking
  • Laundry facilities
Bahnhofstraße 3, Aachen, 52064

Room options

About this area

What's nearby

  • In Aachen-Mitte

Getting around

  • Maastricht (MST-Maastricht - Aachen) - 41 min drive
  • Liege (LGG) - 63 min drive
  • Aachen (XHJ-Aachen Central Rail Station) - 3 min walk
  • Aachen Central Station - 3 min walk
  • Aachen Schanz Station - 17 min walk


  • Sen by Siam - 3 min walk
  • Ristorante Toscana - 3 min walk
  • Madame Tâm - 5 min walk
  • Pfannenzauber - 5 min walk
  • Kolpinghaus - 6 min walk

About this property

Bensons Hotel

Located near a train station, Bensons Hotel is a great choice for a stay in Aachen.


English, German

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of COVID-19 Guidelines (WHO)


Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas

Safety measures

Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 14 rooms


  • Check-in time from 2 PM until 6:00 PM
  • Express check-out available
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 11 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open Monday - Friday (7:00 AM - 6:00 PM) and Saturday - Sunday (8 AM - 2:00 PM)
  • Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; front desk staff will greet guests on arrival
  • If you arrive at the property after hours, you'll need to check in at an alternate location: Horngasse 2a, 52064 Aachen (Nachteingang Hotel)
  • To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
  • If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
  • For more details, please contact the property using the information on the booking confirmation
  • Reception hours are 8 AM-2 PM on Sundays.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • Children (5 years old and younger) are not allowed


  • No pets or service animals allowed


  • Free WiFi in public areas
  • Free Wi-Fi in rooms (speed: 25+ Mbps)


  • On-site parking only available on request
  • On-site parking is limited

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast each morning (surcharge)
  • Room service (limited hours)


  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff


  • Safe-deposit box at front desk


  • Well-lit path to entrance


  • English
  • German

Room amenities

Be entertained

  • 24-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Heating
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Blackout curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Complimentary wireless Internet access (speed of 25+ Mbps)
  • Phone

Food and drink

  • Free bottled water


  • Daily housekeeping
  • Local maps
  • Restaurant dining guide

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

Optional extras

  • Buffet breakfast is offered for an extra charge of EUR 15 per person (approximately)

Children & extra beds

  • Rollaway beds are available for EUR 15.0 per day
  • Guests must contact this property in advance to reserve rollaway/extra beds


  • Guests must contact this property in advance to reserve on-site parking

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

A shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser; cashless payment methods are available for all transactions.

Contactless check-in and contactless check-out are available.

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (WHO).


<p>Only registered guests are allowed in the guestrooms.</p> <p>This property does not have lifts.</p><p>Long-term renters welcome. </p><p>Guests can rest easy knowing that there's a fire extinguisher, a smoke detector and a first aid kit on site.</p> <p>Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.</p> <p>The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.</p><p>This property accepts credit cards and debit cards. Cash is not accepted.</p> <p>This property reserves the right to pre-authorise the guest's credit card prior to arrival. </p>

Also known as

bensons hotel Aachen
bensons Aachen
bensons hotel Hotel
bensons hotel Aachen
bensons hotel Hotel Aachen

Frequently asked questions

Does Bensons Hotel offer free cancellation for a full refund?
Yes, Bensons Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Bensons Hotel?
This property confirms that disinfectant is used to clean the property and guests are provided with hand sanitiser. Please note that this information has been provided by our partners.
Are pets allowed at Bensons Hotel?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Bensons Hotel?
Yes. Parking spaces may be limited.
What are the check-in and check-out times at Bensons Hotel?
You can check in from 2 PM - 6:00 PM. Check-out time is 11 AM. Express check-out and contactless social distancing and check-out are available.
Are there restaurants at or near Bensons Hotel?
Yes. Nearby restaurants include Ristorante Toscana (3-min walk), Madame Tâm (5-min walk) and Pfannenzauber (5-min walk).
What's the area around Bensons Hotel like?
Bensons Hotel is in Aachen-Mitte, a short 3-minute walk from Aachen (XHJ-Aachen Central Rail Station) and 7 minutes' walk from Theater Aachen. Travellers say that the local area is good for shopping and very quiet.



Very good




Staff & service




Property conditions & facilities




8/10 Very good

Great location close to the main train station. No elevator meant hauling bags up several flights of stairs. The front desk hours were a concern when our train was delayed but we did get to check in before the desk was closed. When we left early in the morning, there was no way to lock our door (with a key) and leave the key at the desk. I put the key in the second floor housekeeping room which was unlocked.
Traveler, 2-night trip
Verified Expedia guest review

8/10 Very good

Bensons is one of the best 3-star hotels that I have experienced in many a long year. It is set in a quiet street just a stone's throw from Aachen main station, and within a 10 minute walk of the Main City Square with its excellent restaurants. The service is friendly, the breakfast is adapted to your own particular tastes, the rooms are well-appointed with those little touches like mineral water and fruit, and the Reception team is extremely helpful. When I next return to Aachen, I'll stay nowhere else.. are extremely helpful. water y s
peter, 2-night business trip
Verified guest review

8/10 Very good

Quiet close to the town centre!
Very nice boutique hotel in a quiet but close to the centre of the town area!
1-night trip
Verified Expedia guest review

6/10 Good

Very noisy. Neighborhood a bit sketchy. Staff very nice and helpful. Rooms clean and comfortable.
BD, 2-night trip
Verified Orbitz guest review

10/10 Exceptional

Maria, 3-night trip
Verified guest review

10/10 Exceptional

Sehr zuvorkommend und hilfsbereit, schöne, ruhige, saubere Zimmer in Bahnhofsnähe, kurzer Spaziergang in die Altstadt. Perfekt!
Stefan, 1-night family trip
Verified Ebookers guest review

10/10 Exceptional

Norbert, 1-night trip
Verified guest review

8/10 Very good

PONCHEL, 1-night trip
Verified guest review

8/10 Very good

Heidi, 1-night trip
Verified guest review

8/10 Very good

Hirofumi, 2-night trip
Verified guest review