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Axkan Tulum

3.0 star property
Tulum hotel with outdoor pool and restaurant

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Photo gallery for Axkan Tulum

Outdoor pool, pool loungers
Outdoor pool, pool loungers
Front of property
Premium bedding, in-room safe, individually decorated
Daily continental breakfast (MXN 120 per person)
Axkan Tulum offers an idyllic getaway near the ancient Mayan Ruins. Unwind with a refreshing drink from the swim-up bar, indulge in continental breakfast, and explore nearby attractions with bike rentals and tour assistance.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • 24/7 front desk
  • Free parking
  • Air conditioning
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • Restaurants and pool bar
  • Outdoor pool
  • Breakfast available
  • Swim-up bar
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Multilingual staff
  • Luggage storage
  • Tour/ticket assistance

Feel at home (6)

  • Children stay free
  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Superior Room, Multiple Beds, Balcony, Pool View

Premium bedding, in-room safe, individually decorated

Superior Room, Multiple Beds, Balcony, Pool View

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Premium bedding
Private bathroom
Coffee/tea maker
  • 32 sq m
  • Sleeps 5
  • 1 King Bed and 1 Double Bed

View all photos for Standard Room, 1 King Bed, Balcony, Pool View

Premium bedding, in-room safe, individually decorated

Standard Room, 1 King Bed, Balcony, Pool View

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Premium bedding
Private bathroom
Coffee/tea maker
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, 2 Double Beds, Balcony, Pool View

Premium bedding, in-room safe, individually decorated

Family Room, 2 Double Beds, Balcony, Pool View

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Premium bedding
Private bathroom
Coffee/tea maker
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

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About the area

Map
CALLE CHAN CHEN MZ 6 LT 1, Tulum, QROO, 77760

What's nearby

  • Tulum National Park - 4 min drive - 3.3 km
  • Gran Cenote - 5 min drive - 4.6 km
  • Tulum Mayan Ruins - 6 min drive - 4.6 km
  • Las Palmas Public Beach - 18 min drive - 6.6 km
  • Playa Paraiso - 22 min drive - 7.4 km

Getting around

  • Tulum Intl. Airport (TQO) - 38 min drive

Restaurants

  • ‪Los Hidalguences - ‬2 min walk
  • ‪Los Morros - ‬8 min walk
  • ‪Fondo de Bikini - ‬7 min walk
  • ‪Cetli - ‬12 min walk
  • ‪Pozoleria la Mexicanita - ‬5 min walk

About this property

Axkan Tulum

At Axkan Tulum, you'll be a short five-minute drive from Tulum National Park and Gran Cenote. The restaurant is the perfect spot for a bite to eat, and after having fun at the outdoor pool, you can unwind with a drink at the pool bar. Other highlights include a terrace and a garden.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 28 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; check-in end time: midnight
    • Express check-out available
    • Minimum check-in age – 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
    • No cots (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • Wheelchair-accessible parking on site
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 7 AM–10:30 AM
  • Restaurant
  • Poolside bar
  • Swim-up bar
  • Free daily reception

Travelling with children

  • Children stay for free (see details)

What to do

  • Ecotours nearby
  • Boat tours nearby
  • Snorkelling nearby

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Luggage storage
  • Multilingual staff
  • Bike hire
  • Pool loungers

Facilities

  • 1 building/tower
  • Built in 2017
  • Garden
  • Terrace
  • An outdoor pool

Accessibility

  • Wheelchair-accessible parking

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Premium bedding

What to enjoy

  • Balcony
  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer (on request)
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Optional extras

  • Continental breakfast is offered for an extra charge of approximately MXN 120 per person

Policies

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard

Also known as

Axkan Tulum Hotel
Axkan Hotel
Axkan
Axkan Tulum Hotel
Axkan Tulum Tulum
Axkan Tulum Hotel Tulum

Frequently asked questions

Is there a pool at Axkan Tulum?

Yes, there's an outdoor pool.

Are pets allowed at Axkan Tulum?

Sorry, pets aren't allowed.

Is parking offered on site at Axkan Tulum?

Yes, there's free self parking.

What are the check-in and check-out times at Axkan Tulum?

Check-in start time: 3 PM; check-in end time: midnight. Check-out time is noon. Express check-out is available.

What is there to do at Axkan Tulum and nearby?

Have fun with nearby activities such as boat tours and snorkelling. Additional recreation nearby includes ecotours. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a garden.

Are there restaurants at or near Axkan Tulum?

Yes, there's an on-site restaurant.

Does Axkan Tulum have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around Axkan Tulum like?

Axkan Tulum is in Tulum City Center, a short 12-minute walk from Dos Aguas Park.

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Axkan Tulum Reviews

Reviews

8.6

Excellent

8.4/10

Cleanliness

8.4/10

Staff & service

8.8/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Exceptional

Nice pool

It is a little far from downtown, but the pool makes up for that. It was clean, the employees were all very nice and the beds were comfortable.
Peter, 2-night trip

10/10 Exceptional

Viajé con mi familia para celebrar el cumpleaños de mi hermano y la graduación de mi sobrina y fuimos los mas felices! la habitación super cómoda, con lo necesario para esta cómodos, El A/A enfría super bien por lo que no tendrán calor, la piscina bien, con un area aparte con banquitos y un barra, Los chicos de la recepción los chicos bastante amables, las instalaciones limpias y amplias; la vista de las habitaciones a la piscina y el mural de noche son muy muy relajantes!! El unico pero que le pongo es la zona del pueblo donde esta localizado, pero te rentan bicis y cerquita hay un food truck park y un centro deportivo donde puedes ir y dar la vuelta
2-night trip

10/10 Exceptional

Couple trip

We visited in November and it rained a lot. Streets were flooded. The hotel was nice and the pool was comfortable but the room was nothing special. Kind of cool though that food delivery to restaurants was all the way to the hotel.
3-night trip

8/10 Very good

1-night trip

6/10 Good

1-night trip

2/10 Poor

Cecilia, 1-night trip

10/10 Exceptional

El hotel muy bien. La ubicación no muy buena pero de fácil acceso a la avenida principal. El servicio de los dependientes muy bueno
ALEJANDRO RAFAEL, 1-night trip

10/10 Exceptional

Amaury, 4-night trip

10/10 Exceptional

Personal amable, instalaciones nuevas. Bonita alberca.
2-night trip

8/10 Very good

El lugar muy bien de distacia del centro y sus cuartos limpios. que no me gusto que las cerrojos de las puertas no son buenas y cuando me iba a bañar a la alberca entro un perro a nadar, falta de control.
MARIADELPILARGU, 1-night trip

10/10 Exceptional

4-night trip

6/10 Good

3-night trip

8/10 Very good

L'hotel et la piscine sont bien, mais pas de petit frigo dans la chambre et l'emplacement de l'hôtel est loin de tout, ce qui n'en fait pas un endroit pratique. À noter que leur déjeuner continental inclu seulement une toast par personne, je laissais ma toast à mes enfants pour qu'ils mangent à leur faim... En arrivant, j'ai voulu annuler ma 3e nuitée (donc un bon 2 jours avant la 3e nuit) et ils n'ont jamais voulu me rembourser.
3-night trip

10/10 Exceptional

Hôtel dans une zone calme, ce qui est appréciable à Tulum. Propre, accueil et personnel agréable et souriant. Piscine appréciée des enfants. Un bémol : le petit déjeuner servi seulement à partir de 8h (voire un peu plus), alors que le site archéologique ouvre tôt => perte du petit déjeuner inclus si l'on souhaite comme nous visiter le site à la fraîche, et avant la masse énorme de touriste affluant après 9h30. A noter auss un défaut d'entretien de la douche de notre chambre, complètement entartrée, qui coulait très très faiblement. Résolu en démontant et grattant le pommeau de douche...
Bruno, 2-night trip

8/10 Very good

1-night trip

10/10 Exceptional

Hotel chitzen is actually in the town of piste.

Drove to this town to see ruins. Not much going on in this town. The hotel may have also had the nicest restaurant in town. Not much night life but the ruins were amazing. Good clean hotel with a/c and hot water and tv and internet. Whole town shuts down alcohol at 10pm.
Aaron, 1-night trip

8/10 Very good

2-night trip

10/10 Exceptional

4-night trip

6/10 Good

Der schlechteste Service ever

Wir kamen um 13.00 Uhr an der Rezeption sagte man uns,ohne nachzuschauen, dass Check in erst um 15.00Uhr sei. Später stellte sich heraus,dass die Masse der Zimmer frei war. Obwohl wir ein 32 qm großes Zimmer mit 2 Betten gebucht hatten wurde uns ein Zimmer von der Grösse eines Abstellraums zu gewiesen und behauptet es gäbe kein anders.Erst als ich sah,dass es auch größere Zimmer gab, und Druck machte, könnten wir umziehen. Das Zimmer wurde nie gereinigt
Walter, 2-night trip

4/10 Fair

Okay, but water is important

The people were nice, but we didn’t get any hot water for the shower.... and the water was really weak.
1-night trip

8/10 Very good

Great little hotel close to the Main Street in town
1-night trip

10/10 Exceptional

Lovely hotel near enough to bars, restaurants and a short drive to the beach. Great value for the location
2-night trip

8/10 Very good

It was lovely. Very quiet. Staff friendly. A bit of a walk to town but great
1-night trip

8/10 Very good

Nice hotel..confortable beds..polite staff..available parking...and beautiful pool..thank you
1-night trip

10/10 Exceptional

2-night trip