Oxwich Bay Hotel - Swansea

Disappointing- leather jacket taken from marquee staff dismissed , didn;t offer to check CCTV. Pod smaller than expected

Not what expected as we booked a room to in the main hotel to find out this was an annex 300 meters down road from hotel, and bar and restaurant. So not very convenient. Not very pleasant on reception to our complaints. Also overcharged on leaving. Would think twice about going again.

We enjoyed a last minute getaway to The Oxwich Bay Hotel. Our accommodation was a pod located in The Secret Garden part of the hotel. The pods are in the there second year or season so still look very smart both inside and outside. Inside there is everything you need for an overnight stay with everything in it's place, inside the cosy pod. Very warm, clean and comfortable too. The pull-down double bed was a bit of a novelty and clever piece of design. The food in the restaurant was delicious and to a very high standard. The chef and team in the kitchen certainly know what they are doing! Breakfast was very welcome too and the view of the sea whilst eating it was a delight. Our only regret is that we both wish we could have stayed longer.

Bedside lighting no good for reading. The room was pokey, not our idea of a luxury room especially at £179/night for b and b. The best thing was the view but you had to sit on the end of the bed to enjoy it. We thought that we had booked the best accommodation as it was our wedding anniversary choice and hence our disappointment. The general decor was dark, brown, black and gloomy; it did not match the wonderful seaside setting. The dining room was ill-lit, difficult to read the menu, and the lounge was equally dark and not coducive to relax in.......Well you did ask!

The first room we were offered was a disgrace and we refused to stay in it. The second room was adequate for the two night stay we had booked. The location is good, the staff were good and the food was reasonable but quite expensive for what it was. It appears that most of the rooms are actually outside of the hotel and situated in static homes our outlying cottages which necessitates a 200 yard walk to the hotel, ok in good weather not so good in the rain. In all honesty, despite the good location, I would not recommend this hotel to a friend for fear of them being disappointed.