I was given a different room upon check in without being consulted. Owner said it's because of water leakage but I should have been informed before check in and given the option to cancel my accommodation booking. When I arrive, a man brought me via a short taxi ride to another building and the whole experience made me feel that they hope that I wouldn't notice.
Upon checking in new room, it doesn't seem ready to receive guests at all - no toilet papers, no toiletries, no hair dryer, and the two towels on the bed were hand towels! We had to contact the staff several times in order to have the usual things that any apartment would have.
The place itself is big, clean and spacious at least. However, there are quite a few mosquitoes in the building and in our room. The apartment is very far from city centre so definitely not for holiday makers who want to visit places like Ben Thanh market. I was lucky that I only booked for one night and prior to this I stayed at District 1 due to a flight cancellation to Phu Quoc. I was able to visit the different places in HCMC before I ended my trip at jacks apartment.
Although jack gave a free airport transfer and laundry (which we didn't use), I felt that the whole experience is a let down. He has 4 buildings and he should advertise very clearly.
I wont recommend this apartment for people who are visiting HCMC for sightseeing. It seems more suited for long term stays and it's in a korean town with korean restaurants and minimart