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Palace Gate Hotel & Resort

Photo gallery for Palace Gate Hotel & Resort

Outdoor pool, open 8 AM to 10 PM, pool umbrellas, pool loungers
Outdoor pool, open 8 AM to 10 PM, pool umbrellas, pool loungers
Outdoor pool, open 8 AM to 10 PM, pool umbrellas, pool loungers
Outdoor pool, open 8 AM to 10 PM, pool umbrellas, pool loungers
Egyptian cotton sheets, premium bedding, memory-foam beds, in-room safe

Overview of Palace Gate Hotel & Resort

Palace Gate Hotel & Resort

5.0 star property
Riverfront hotel in Phnom Penh City Centre with 2 pool bars and spa

9.2/10 Superb

302 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Air conditioning
The price is S$196
Price available on 11/12/2022
Map
#44. St. Sothearos Blvd (Corner St. 240), Chey Chumneas, Daun Penh, Phnom Penh, 12206
Main amenities
  • Daily housekeeping
  • Restaurant and 2 poolside bars
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • Fitness center
  • Sauna
  • Steam room
  • Spa tub
  • Bar/lounge
  • 24-hour room service
  • Coffee shop/cafe
For families
  • Free cribs/infant beds
  • Babysitting (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate sitting area
  • Premium TV channels

Room options

About this area

What's nearby

  • In Phnom Penh City Centre
  • Riverside - 1 min drive
  • Royal Palace - 1 min drive

Getting around

  • Phnom Penh Intl. Airport (PNH) - 35 min drive
  • Phnom Penh Railway Station - 11 min drive
  • Airport shuttle (surcharge)

Restaurants

  • Backyard Cafe - 3 min walk
  • Sher-e-punjab - 4 min walk
  • Kathmandu Kitchen - 4 min walk
  • ARTillery Cafe - 5 min walk
  • The Shop - 7 min walk

About this property

Palace Gate Hotel & Resort

Palace Gate Hotel & Resort offers an airport shuttle (available 24 hours) for USD 35 per vehicle one-way. You can grab a bite to eat at the coffee shop/cafe and visit the spa to be pampered with deep-tissue massages, body wraps, or aromatherapy. Other highlights at this luxurious hotel include 2 poolside bars, an outdoor pool, and a bar/lounge. Fellow travelers love the pool and breakfast.

Languages

Chinese (Mandarin), English, French, Khmer

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 105 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in time from 2:00 PM - 5:00 AM
  • Express check-out available
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting*
  • Supervised childcare*

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Free onsite valet parking
  • Wheelchair-accessible parking on site
  • Onsite parking limited

Transfers

  • Airport shuttle on request (available 24 hours)*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • 2 poolside bars
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Barbecue grills
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Supervised childcare (surcharge)
  • Grocery/convenience store

What to do

  • Hiking/biking trails
  • Horse riding/rentals
  • Helicopter/airplane tours
  • Shopping

Working away

  • 24-hour business center
  • 4 meeting rooms
  • Computer station
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Bicycle rentals
  • Pool loungers
  • Pool umbrellas

Facilities

  • 3 buildings/towers
  • Built in 2017
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Library
  • Television in common areas
  • Fitness center
  • An outdoor pool
  • Full-service spa
  • Spa tub
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Braille/raised signage
  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Languages

  • Chinese (Mandarin)
  • English
  • French
  • Khmer

Room amenities

Be entertained

  • MP3 docking station
  • DVD player
  • Plasma television
  • Premium cable channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Memory foam mattress
  • Free crib/infant bed
  • Day bed
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Individually furnished and decorated
  • Separate sitting area

Freshen up

  • Private bathroom
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Special features

Spa

The onsite spa has 20 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a spa tub, and a steam room. The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 15 years old are not allowed in the spa. There are hot springs/mineral springs on site.

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of USD 18 for adults and USD 18 for children (approximately)
  • Airport shuttle service is offered for an extra charge of USD 35 per vehicle (one-way, maximum occupancy 2)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Supervised childcare is available for an extra charge
  • Rollaway beds are available for USD 50.0 per night

Pool, spa, & gym (if applicable)

  • Pool access available from 8 AM to 10 PM
  • Guests under 15 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property accepts credit cards. Cash is not accepted.

Also known as

Palace Gate Hotel Resort Phnom Penh
Palace Gate Hotel Resort
Palace Gate Phnom Penh
Palace Gate
Palace Gate & Phnom Penh
Palace Gate Hotel & Resort Hotel
Palace Gate Hotel & Resort Phnom Penh
Palace Gate Hotel & Resort Hotel Phnom Penh

Frequently asked questions

Does Palace Gate Hotel & Resort offer free cancellation for a full refund?
Yes, Palace Gate Hotel & Resort does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Palace Gate Hotel & Resort?
As of 29 November 2022, prices found for a 1-night stay for 2 adults at Palace Gate Hotel & Resort on 2 December 2022 start from S$196, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Palace Gate Hotel & Resort?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Palace Gate Hotel & Resort?
Yes, there's an outdoor pool. Guests have pool access from 8 AM to 10 PM.
Are pets allowed at Palace Gate Hotel & Resort?
Sorry, pets aren't allowed.
Is parking offered on site at Palace Gate Hotel & Resort?
Yes, there's free self and valet parking. Parking spots may be limited.
Is airport shuttle service offered by Palace Gate Hotel & Resort?
Yes, an airport shuttle is available. The charge is USD 35 per vehicle one-way.
What are the check-in and check-out times at Palace Gate Hotel & Resort?
You can check in from 2:00 PM - 5:00 AM. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-in and check-out are available.
Is there an onsite casino at Palace Gate Hotel & Resort?
No, this hotel doesn't have a casino, but NagaWorld Casino (15-min walk) is nearby.
What is there to do at Palace Gate Hotel & Resort and nearby?
Have fun with onsite activities like horseback riding, mountain biking, and hiking. Additional recreation onsite includes helicopter/airplane tours. Indulge in a treatment at the spa and soothe your senses in the spa tub. Palace Gate Hotel & Resort also has 2 poolside bars, a sauna, and a steam room, as well as a picnic area and a garden.
Are there restaurants at or near Palace Gate Hotel & Resort?
Yes, there's an onsite restaurant. Nearby restaurants include Sher-e-punjab (4-min walk), Kathmandu Kitchen (4-min walk), and ARTillery Cafe (5-min walk).
What's the area around Palace Gate Hotel & Resort like?
Palace Gate Hotel & Resort is located on the boardwalk in Phnom Penh City Centre, a short 1-minute walk from Riverside and 5 minutes' walk from Royal Palace. Travelers say this hotel is in a good location.

Overall score and ratings

9.2

Superb

9.2/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.1/10

Property conditions & facilities

8.8/10

Eco-friendliness

10/10 Exceptional

I will be back.
Kevin, 6-night trip
Verified Hotels.com guest review

6/10 Good

Property is beautiful and a good value. I really loved it but the front desk staff, including the check-in and check-out process needs a lot of work. It took15 mins to find my reservation which I had on my phone. Front desk is challenged and seemed inexperienced. Otherwise a great property.
michael, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Staff were extremely helpful and remembered me from the last visit - They really try to make your stay exceptional
Anthony, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Fantastic reception and lovely accommodations! Great location!
2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Gregory, 5-night trip
Verified Expedia guest review

10/10 Exceptional

This hotel is very beautiful. The staffs are very friendly. It also has a very beautiful restaurant with great menu items. The swimming pool is very tropical and clean. Thanks for the great stayed.
Mapp,, 4-night family trip
Verified Orbitz guest review

10/10 Exceptional

Mines Advisory Group, 14-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great Staff, Facilities and Breakfast
I very much enjoyed my stay. The facilities, staff and breakfast were excellent. I particularly appreciated Communication Manager, EK Sreytouch, whom assisted me in fulling my pre-departure COVID testing requirements, and overall ensured a high quality stay. The breakfast warrants a visit on its own.
Sean, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Very good firm massage
sandy, 2-night romance trip
Verified Expedia guest review

8/10 Very good

Yada, 3-night trip
Verified Expedia guest review