Destination
Guests
All properties in Phnom Penh, Cambodia

Palace Gate Hotel & Resort

Luxury hotel with spa, near Riverside

  • Free WiFi and free parking
From
S$124

Restrictions related to your trip

This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local and health advisories for this destination before you book.

Image gallery

  • Outdoor Pool
  • Outdoor Pool
  • Outdoor Pool
  • Outdoor Pool
  • Outdoor Pool
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9.2.Superb.
  • We had a great stay in this beautiful hotel. The staff were very accommodating and…

    Mar 16, 2019

  • Very nice place. Nearby the palace. The rooms are big. Breakfast is great. Service is…

    Feb 2, 2019

See all 197 reviews

Official standards

This property advises that it adheres to Safe Travels (WTTC - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Contactless check-in is available
  • Guests are provided with free hand sanitizer

Guests rated location

Walkable
Convenient
Safe
Quiet
Dining options
  • Free WiFi
  • Free parking
  • Pool
  • Airport transfer
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 105 guestrooms
  • Daily housekeeping
  • Restaurant and 2 poolside bars
  • Full-service spa
  • Outdoor pool
  • Breakfast available

For families

  • Free cribs/infant beds
  • In-room childcare (surcharge)
  • Babysitting or childcare (surcharge)
  • Supervised childcare/activities (surcharge)
  • Rollaway/extra beds (surcharge)
  • Connecting/adjoining rooms available

What’s around

  • In Phnom Penh City Centre
  • Riverside - 1 min walk
  • Royal Palace - 5 min walk
  • Cambodia-Vietnam Friendship Monument - 5 min walk
  • National Museum of Cambodia - 9 min walk
  • NagaWorld Casino - 15 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Apsara Deluxe
  • Apsara Suite
  • Deluxe Double Room
  • Royal Suite Double Room with Balcony
  • Majesty Suite
  • Palace Suite-River & Palace View
  • Deluxe Twin Room
  • Royal Suite Twin Room with Balcony
  • Deluxe Double with View
  • Royal Deluxe Twin with View
  • Royal Suite Double Room with Balcony-Pool View
  • Royal Suite Twin Room with Balcony-Pool View

Location

  • In Phnom Penh City Centre
  • Riverside - 1 min walk
  • Royal Palace - 5 min walk

What’s around

Landmarks

  • In Phnom Penh City Centre
  • Riverside - 1 min walk
  • Royal Palace - 5 min walk
  • Cambodia-Vietnam Friendship Monument - 5 min walk
  • National Museum of Cambodia - 9 min walk
  • NagaWorld Casino - 15 min walk
  • AEON Mall - 20 min walk
  • Phnom Penh Night Market - 21 min walk
  • Central Market - 25 min walk
  • Tuol Sleng Genocide Museum - 36 min walk
  • Olympic Stadium - 37 min walk

Getting around

  • Phnom Penh Intl. Airport (PNH) - 29 min drive
  • Phnom Penh Railway Station - 9 min drive
  • Airport shuttle (surcharge)

At a glance

Hotel size

  • This hotel has 105 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time 2:00 PM-5:00 AM
  • Check-out time is noon
  • Express check-out

Restrictions related to your trip

  • This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local and health advisories for this destination before you book.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting/childcare*

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Free onsite valet parking
  • Wheelchair-accessible parking on site
  • Onsite parking limited
*See small print for additional details or extra charges

In the hotel

Taking the kids?

  • In-room childcare (surcharge)
  • Supervised childcare/activities (surcharge)

Food and drink

  • Full breakfast daily (surcharge)
  • 2 poolside bars
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • 24-hour room service
  • Barbecue grills

Things to do

  • Outdoor pool
  • Pool sun loungers
  • Fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Bicycle rentals on site
  • Helicopter/airplane tours on site
  • Hiking/biking trails on site
  • Horse riding/rental on site
  • Mountain biking on site
  • Pool umbrellas
  • Spa tub
  • Sauna

Working away

  • 24-hour business center
  • Number of meeting rooms - 4
  • Conference space
  • Conference space size (meters) - 150
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Number of buildings/towers - 3
  • Year Built - 2017
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden
  • Picnic area
  • Terrace
  • Library
  • Television in common areas

Accessibility

  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Languages Spoken

  • Chinese
  • English
  • French

In the room

Home comforts

  • Air conditioning
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding available
  • Pillow menu
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Memory foam mattress

Things to enjoy

  • Individually decorated
  • Individually furnished
  • Separate sitting area

Freshen up

  • Private bathroom
  • Bidet
  • Free toiletries
  • Hair dryer

Be entertained

  • Plasma TV
  • Premium TV channels
  • MP3 docking station
  • DVD player

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Special features

Spa

Senses Spa has 20 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with hot springs/mineral springs, a sauna, a spa tub, and a steam room.

The spa is open daily. Guests under 15 years old are not allowed in the spa.

Recreation

On Site

  • Fitness facilities
  • Sauna
  • Spa tub
  • Bicycle rentals on site
  • Helicopter/airplane tours on site
  • Hiking/biking trails on site
  • Horse riding/rental on site
  • Mountain biking on site

Small print

Also known as

  • Palace Gate Hotel Resort Phnom Penh
  • Palace Gate Hotel Resort
  • Palace Gate Phnom Penh
  • Palace Gate
  • Palace Gate & Phnom Penh
  • Palace Gate Hotel & Resort Hotel
  • Palace Gate Hotel & Resort Phnom Penh
  • Palace Gate Hotel & Resort Hotel Phnom Penh

Optional extras

Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Rollaway beds are available for USD 50 per night

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of USD 20 per vehicle (one-way, Maximum occupancy 3)

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Pool access available from 8 AM to 10 PM.

Guests under 15 years old are not allowed in the spa.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

This property accepts credit cards. Cash is not accepted.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Palace Gate Hotel & Resort does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free valet parking. Parking spots may be limited.
  • Yes, there's an outdoor pool. Guests have pool access from 8 AM to 10 PM.
  • Sorry, pets aren't allowed.
  • You can check in from 2:00 PM - 5:00 AM. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-in and check-out are available.
  • Yes, there's an onsite restaurant. Nearby restaurants include Sher-e-punjab (4-min walk), Kathmandu Kitchen (4-min walk), and ARTillery Cafe (5-min walk).
  • Yes, an airport shuttle is available. The charge is USD 20 per vehicle one-way.
  • No, this hotel doesn't have a casino, but NagaWorld Casino (15-min walk) is nearby.
  • Have fun with onsite activities like horseback riding, mountain biking, and hiking. Additional recreation onsite includes helicopter/airplane tours. Indulge in a treatment at the spa and soothe your senses in the spa tub. Palace Gate Hotel & Resort also has 2 poolside bars, a sauna, and a fitness center, as well as a picnic area and a garden.
9.2.Superb.
  • 10.0.Exceptional

    excellent location, right opposite the royal palace. the hotel has its own transport (car and tuk tuk) with reasonable price. staff were very helpful and nice.

    3 night trip, Dec 20, 2018

    Verified Expedia guest review

  • 10.0.Exceptional

    A paradise inside of Phnom Penh

    Staff were extremely nice and accommodating. A tropical paradise inside the city limits of Phnom Penh

    Claude, 1 night trip, May 18, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Grab It If It Is Available

    From the time of arrival through check-in and ultimately departure, the stay was really fantastic. Service and quality were both impeccable. I only wish I had more time to stay. The restaurant was clean and had an excellent variety of breakfast items plus the menu items were diverse and delicious. This will become a routine place to get away and stay.

    Jonathan, 1 night business trip, Mar 31, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Excellent staff and service. Hotel is beautiful and clean authentic.

    Gina, 2 night family trip, Aug 7, 2020

    Verified Orbitz guest review

  • 10.0.Exceptional

    Fantastic oasis in the heart of the city

    We Haden amazing stay at The Palace Gate Resort. Arrived without expectations but was completely overwhelmed by the great and friendly service, the decor of the hotel and the outside garden/pool areas. The hotel was very well situated for exploring Phnom Phen, and we were so pleased with our choice. The skybar gave you a fantastic view over the palace and was just perfect for sunset. All the employees were so nice and welcoming, special shout-out to Phanna and Cnda - we loved the service! Highly recommend this hotel for anyone traveling to Phnom Phen!

    Konstanse M, 1 night trip, Mar 6, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Atmosphere is friendly and cosy; one feels as though they are in Cambodia - the way the staff dress, the live musician playing in the lobby, the neo-colonial decor, pool terrace with ceiling fans, etc.

    Martin, 1 night business trip, Mar 1, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    A great place to stay, staff cannot do enough, service with a smile, coffee the best. The only downside was getting in and out of pool, the tiled steps very slippery could do with a handrail.

    4 night trip, Feb 22, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    The Palace Gate was a good respite from a very tough long trip in Nepal. The pool area and gardens were Eden without snake. We wish we were able to stay longer.

    Jeanie, 1 night romance trip, Feb 10, 2020

    Verified Orbitz guest review

  • 10.0.Exceptional

    Excellent stay

    Excellent hotel, well located next to the Royal Palace. Very clean and check in staff exceptionally helpful. Restaurant was excellent and good breakfast too. The hotel seems popular with package tours and our fellow guests were a mixed bag!

    1 night trip, Feb 8, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Front of house and especially the concierge were second to none. They Couldn’t do enough for you, nothing was a problem. First class service. The amenities were spot on, and breakfast was descent.

    3 night trip, Jan 23, 2020

    Verified Ebookers guest review

See all 197 reviews