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Surtel Hotel

Photo gallery for Surtel Hotel

Outdoor pool, pool umbrellas, pool loungers
Exterior detail
Minibar, in-room safe, desk, free WiFi
Breakfast, lunch, dinner served; international cuisine
Lobby

Overview of Surtel Hotel

Surtel Hotel

Hotel with outdoor pool, near Kusadasi Beach
6.4 out of 10 Good
6.4/10 Good

32 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Bar
  • Laundry facilities
Map
Türkmen Mahallesi Ataturk Bulvari No 20, Kusadasi, Aydin, 09400
Main amenities
  • Daily housekeeping
  • Near the beach
  • Restaurants and pool bar
  • Outdoor pool
  • Rooftop terrace
  • Children's pool
  • Room service
  • Terrace
  • 24-hour front desk
  • Coffee/tea in a common area
  • Snack bar/deli
  • Self-serve laundry
For families
  • Children's pool
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping
  • Laundry facilities

Room options

About this area

What's nearby

  • Kusadasi Beach - 7 min walk
  • Kusadasi Marina - 3 min drive
  • Ladies Beach - 4 min drive
  • Aqua Fantasy Aquapark - 10 min drive
  • Love Beach - 29 min drive
  • Pamucak Beach - 22 min drive
  • Ephesus Ruins - 17 min drive
  • Ephesus Archaeological Museum - 18 min drive

Getting around

  • Izmir (ADB-Adnan Menderes) - 65 min drive
  • Samos (SMI-Samos Intl.) - 22.2 miles/35.7 km
  • Camlik Station - 21 min drive
  • Germencik Ortaklar Station - 26 min drive
  • Selcuk Station - 28 min drive

Restaurants

  • Kordon Cafe - 1 min walk
  • Nişantaşı Çay Ve Simit Evi - 1 min walk
  • Sur Cafe Bar - 2 min walk
  • Vagon Coffee - 2 min walk
  • Kaffa - 2 min walk
Map

About this property

Surtel Hotel

Surtel Hotel features a rooftop terrace and puts you 0.4 mi (0.6 km) from Kusadasi Beach. The restaurant is the perfect spot for a bite to eat, and after having fun at the outdoor pool, you can unwind with a drink at the pool bar. Other features include a children's pool, a snack bar/deli and a terrace.

All-inclusive

All-inclusive room rates at Surtel Hotel are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Food and beverages

Buffet meals and snacks included

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe Tourism Certification Programme (Turkey)
This information is provided by our partners.

At a glance

Hotel size

  • 90 rooms

Arriving/Leaving

  • Check-in time starts at 2 PM
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No on-site parking

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Restaurant
  • Poolside bar
  • Coffee/tea in a common area
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Children's pool

What to do

  • Beach nearby

Working away

  • Meeting rooms

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Laundry facilities
  • Pool loungers
  • Pool umbrellas

Facilities

  • Rooftop terrace
  • An outdoor pool

Accessibility

  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible path of travel

Room amenities

Be entertained

  • LCD television
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Slippers

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

On-site venue – This buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.

Fees & policies

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certification Programme (Turkey) guidelines.

Policies

This property accepts credit cards. Cash is not accepted.

Also known as

Surtel Hotel Kusadasi
Surtel Kusadasi
Surtel
Surtel Hotel Hotel
Surtel Hotel Kusadasi
Surtel Hotel Hotel Kusadasi

Frequently asked questions

Does Surtel Hotel offer free cancellation for a full refund?
Yes, Surtel Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Surtel Hotel?
This property confirms that disinfectant is used to clean the property. Please note that this information has been provided by our partners.
Is there a pool at Surtel Hotel?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Surtel Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Surtel Hotel?
Sorry, there's no on-site parking at Surtel Hotel.
What are the check-in and check-out times at Surtel Hotel?
You can check in starting at 2 PM. Check-out time is noon.
What is there to do at Surtel Hotel and nearby?
Surtel Hotel has an outdoor pool.
Are there restaurants at or near Surtel Hotel?
Yes, there's an on-site restaurant that offers international cuisine.
Does Surtel Hotel have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Surtel Hotel like?
Surtel Hotel is a short 2-minute walk from Dilek Milli Parki and 5 minutes' walk from Scala Nuova Shopping Center.

Reviews

6.4

Good

6.4/10

Cleanliness

7.4/10

Staff & service

4.3/10

Amenities

6.3/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

10/10 Exceptional

Excellent staff lovely place is spotless clean I will return
Rachel, 4-night trip
Verified Hotels.com guest review

4/10 Fair

Location was good. Hotel needs a good upgrade, old, leaky plumbing, very small room. Didn't feel like coming to hotel for relaxing. Need good chefs as cooked food
ilker, 3-night family trip
Verified Expedia guest review

2/10 Poor

Worst hotel experience ever and I've travelled to more than 80 countries staying in hundreds of hotels! After waiting nearly 4 weeks with more than 3 hours communicating with Expedia and Expedia to the hotel to be told there would be no refund! Not even my second room cost which wasn't available due to over booking would be refunded! I booked two double rooms for two people so each person having our own room with a double bed arrived and was told I only made 1 booking for 1 person they said they were overbooked by 10 rooms and that I only had 1 person booked into 1 room I then showed my booking evidence then they apologised and showed my second printed proof of booking they asked for me to help and work with them with their best offer putting me and my friend in a room together with single beds (not double sized) so smaller beds than paid for. Their best offer was to simply move my second room booking to a future date The shower wasn't running properly when arriving, simply a faint drip however, could kind of shower with it and stopped working altogether in the morning The noise from the side street with the bars and nightclubs was extremely loud (which went on till 06.00 in the morning) wouldn't have been too bad with balcony door closed however, it was clear our air conditioning wasn't working. an engineer visited us at 02.00 and tried to fix the unit for a while before accepting it was not working My female friend had to sleep in reception on a sofa!
James, 1-night trip with friends
Verified Expedia guest review

8/10 Very good

1-night family trip
Verified Hotels.com guest review

4/10 Fair

Everything in the this hotel is very old including AC, furniture, bathtub…etc. Furthermore, I did reservation for a non-smoking room and when I stepped in the room I was able to smell the smoke with an ashtray sitting on the desk. However, the location of the hotel is great and the breakfast is okay. Yet, I wouldn’t stay at this hotel again.
mustafa, 4-night family trip
Verified Hotels.com guest review

8/10 Very good

After staying one night in the horrible Ephesian hotel guesthouse we moved here and what a relieve. The receptionist was so nice that let us check in early even tough we didn’t expect to check in right away since it was pretty early ( before 10am), we just thought that it would be nice to leave our bags until we come back from the beach. The room is bit outdated, but spacious and clean and the room has a balcony. The rooftop offers amazing view from the city so even if you don’t want to swim ( yes, the pool is there) go up to enjoy the view and have a drink ( there is a bar up there). They serve breakfast at the rooftop. The breakfast was good, the usual Turkish fare with few other options which was great. No Turkish coffee tough. The location is unbeatable, the dolmus that goes to some of the beaches and the bus station is just steps from the hotel. The marina is across the street, bars/ restaurant and the bazaar is right there too. Flat and easily accessible. There is an elevator which is big plus. A little note: there is no wifi in the rooms, only in the lobby which was stated on the web site, but I believe the hotel should work on it as it’s very inconvenient for travelers. No one wants to run to the lobby all the time to check emails. The outlets in the room were not next to the beds so if u charge your phone and need to work on it, you can’t do that from your bed. It’s not big deal, but it can be little inconvenient for some people. I would stay here again.
Blagica, 1-night family trip
Verified Orbitz guest review

2/10 Poor

Location is good and bad. Good because it's in the town centre opposite the harbour. Bad because there is a bar 20 yards from it that plays loud music until 3am :/ The hotel is dirty and dated and is in urgent need of update. They changed our room because the bathroom sink was broken and the shower head was completely covered in RUST! The second room bathroom was a smidge better but still unclean and old.
Jen, 2-night romance trip
Verified Expedia guest review

8/10 Very good

Property central to everything breakfast is turkish breakfast very good .very clean hotel cleaners very friendly .
7-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Hotel have friendly helpful staff and the rooms comfortable. Breakfast was included and good.
1-night trip
Verified Expedia guest review

6/10 Good

ludovic, 1-night trip
Verified Hotels.com guest review