Guests
All properties in Mossoro, Rio Grande do Norte State, Brazil

Vitoria Palace Hotel

3.5-star hotel in Mossoro with outdoor pool and restaurant

  • Free buffet breakfast, free WiFi, and free parking
From
S$45

Image gallery

  • Outdoor Pool
  • Outdoor Pool
  • Living Area
  • Luxury Room - Bathroom
  • Outdoor Pool
Outdoor Pool. Image 1 of 36.
1 / 36Outdoor Pool
R. José Lucas Neto 1100, Nova Betânia, Mossoro, 59612-085, RN, Brazil
8.6.Fabulous.
See all 31 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Gap period enforced between guest stays - 48 hours
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Guests are provided with free hand sanitizer

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities
    • Free WiFi
    • Free parking
    • Pool
    • Gym
    • Air Conditioning

    Property highlights

    Main amenities

    • 93 guestrooms
    • Daily housekeeping
    • Restaurant and bar/lounge
    • Outdoor pool
    • Fitness center
    • Conference center

    For families

    • Private bathroom
    • Television
    • Daily housekeeping
    • Hair dryer
    • Elevator
    • Minibar

    What’s around

    • Partage Shopping Mossoró - 25 min walk
    • Teatro Municipal - 41 min walk
    • Coexistence Square - 42 min walk
    • Memorial da Resistencia - 43 min walk
    • Parque da Crianca - 43 min walk
    • Praca Rodolfo Fernandes - 2.3 mi / 3.8 km

    Book this property and collect stamps after your stay

    Remember, collect 10 stamps, get 1 reward* night

    Enter dates for 2 guests

    Guests
    • Deluxe Room
    • Luxury Room

    What’s around

    Landmarks

    • Partage Shopping Mossoró - 25 min walk
    • Teatro Municipal - 41 min walk
    • Coexistence Square - 42 min walk
    • Memorial da Resistencia - 43 min walk
    • Parque da Crianca - 43 min walk
    • Praca Rodolfo Fernandes - 2.3 mi / 3.8 km
    • Ginasio Pedro Ciarlini - 2.4 mi / 3.8 km
    • Catedral de Santa Luzia - 2.4 mi / 3.9 km
    • UERN - Central Campus - 4.2 mi / 6.7 km
    • UFERSA - 4.2 mi / 6.8 km
    • School of Nursing and Medicine of New Hope - 4.3 mi / 6.9 km
    map
    See on map
    R. José Lucas Neto 1100, Nova Betânia, Mossoro, 59612-085, RN, Brazil

    At a glance

    Hotel size

    • This hotel has 93 rooms
    • This hotel is arranged over 3 floors

    Arriving/leaving

    • Check-in time noon-anytime
    • Check-out time is noon

    Restrictions related to your trip

    • Check COVID-19 restrictions.

    Special check-in instructions

    Front desk staff will greet guests on arrival.

    Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

    Children

    • One child stays free when occupying the parent or guardian's room, using existing bedding
    • Parents must have child's birth certificate and photo ID*
    • No cribs (infant beds)

    Pets

    • Pets not allowed (service animals welcome)

    Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

    Parking

    • Free onsite self parking
    • Wheelchair-accessible parking on site
    *See fees & policies for additional details or extra charges

    In the hotel

    Food and drink

    • Free buffet breakfast daily
    • Restaurant
    • Bar/lounge
    • Poolside bar
    • Room service (during limited hours)

    Things to do

    • Outdoor pool
    • Free pool cabanas
    • Fitness facilities
    • Pool sun loungers

    Working away

    • One meeting room
    • Conference center

    Services

    • 24-hour front desk
    • Dry cleaning/laundry service
    • Luggage storage
    • Wedding services

    Facilities

    • Number of buildings/towers - 1
    • Elevator
    • Designated smoking areas
    • Television in common areas

    Accessibility

    • Accessible bathroom
    • In-room accessibility
    • Wheelchair accessible
    • Wheelchair-accessible parking
    • Wheelchair-accessible registration desk
    • Raised toilet seat
    • Low-height counters/sink
    • Grab bar - near toilet

    Languages Spoken

    • Portuguese

    In the room

    Home comforts

    • In-room climate control (air conditioning)
    • Minibar

    Freshen up

    • Private bathroom
    • Shower only
    • Hair dryer

    Be entertained

    • TV
    • Cable TV channels

    Stay connected

    • Desk
    • Free WiFi
    • Phone

    More

    • Daily housekeeping
    • In-room safe

    Fees & policies

    Mandatory feesPay at property

    You'll be asked to pay the following charges at check-in or check-out:

    • A 0.001 percent city/local tax will be charged

    Children & extra bedsPay at property

    • Rollaway beds are available for BRL 60.0 per day
    • Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.

    PetsPay at property

    • Service animals exempt from fees

    Hygiene & cleanliness

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

    Personal protective equipment, including masks and gloves, will be available to guests.

    Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; contactless room service is available; masks are required in public areas.

    Contactless check-out is available.

    Enhanced food service safety measures are in place.

    Each guestroom is kept vacant for a minimum of 48 hours between bookings.

    Policies

    This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash.

    Also known as

    • Vitoria Palace Hotel Mossoro
    • Vitoria Palace Mossoro
    • Vitoria Palace Hotel Hotel
    • Vitoria Palace Hotel Mossoro
    • Vitoria Palace Hotel Hotel Mossoro

    *See fees & policies for additional details or extra charges

    FAQs

    • Yes, Vitoria Palace Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
    • Yes, there's free self parking.
    • Yes, there's an outdoor pool.
    • Sorry, pets aren't allowed, but service animals are welcome.
    • You can check in from noon - anytime. Check-out time is noon. Contactless check-out is available.
    • Yes, there's an onsite restaurant. The dining venue will be unavailable from July 1 2021 to January 1 2022 (dates subject to change). Nearby restaurants include Twister (8-min walk), Tchê (14-min walk), and Forno A Lenha (2 mi).
    • Vitoria Palace Hotel has an outdoor pool and a fitness center.
    8.6.Fabulous.
    • 10.0.Exceptional

      Top demais .

      Katiene, 1 night trip, Aug 14, 2021

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Viagem a Trabalho

      Estava muito boa, só reclamei no check out referente ao chuveiro do banheiro estava sujo com os buracos entupidos, uma falha da manutenção, pois saía água pra todo o lugar menos embaixo do chuveiro. Mas em relação ao quarto , atendimento, café da manhã, estava tudo excelente, muito bom, super indico o hotel.

      1 night business trip, May 11, 2021

      Verified Hotels.com guest review

    • 8.0.Very good

      Razoável

      Agradavel, quarto com tamanho bom, limpo assim como banheiro. Piscina fechada no primeiro dia, apesar do calor. O maior problema foi o atendimento lento e desorganizado no geral, na recepção funcionários sem treinamento da operação, no bar cozinha super lenta e no café da manhã, pouco funcionários e lentidão resultaram em uma grande confusão, com pratos sem recolhimento, produtos sem reposição, falta de produtos e aglomeração de hóspedes em época de pandemia

      2 night business trip, Nov 23, 2020

      Verified Hotels.com guest review

    • 8.0.Very good

      Uma experiência muito boa. Acho que o café da manhã poderia ter opções mais saborosas. Apesar de ser diversificado deixava a desejar.

      Renata S P, 2 night business trip, Nov 2, 2020

      Verified Hotels.com guest review

    • 4.0.Fair

      Pessoal muito atencioso mas de um modo geral o hotel está muito desatualizado. A decoração de extremo mal gosto, móveis velhos e o cardápio do restaurante é terrível.

      Ana C D A, 1 night trip, Oct 20, 2020

      Verified Hotels.com guest review

    • 8.0.Very good

      Academia precisando de manutenção não equipamentos

      Jose Savio, 1 night business trip, Oct 7, 2020

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Conforto

      O hotel sempre receptivo, ambiente agradável e silencioso

      Antonio Fernando de, 1 night business trip, Aug 3, 2020

      Verified Hotels.com guest review

    • 4.0.Fair

      Falta de gestão no atendimento e na limpeza !!!!!!

      Primeira hospedagem já me colocaram em um quarto colado com um gerador barulhento, o chuveiro tinha mais da metade dos furos entupidos, banho conta gotas!! Ar condicionado imundo, fora os mosquitos de verão que estavam em milhares no banheiro, café da manhã bom.

      Eduardo, 1 night business trip, Mar 3, 2020

      Verified Hotels.com guest review

    • 8.0.Very good

      A minha hospedagem que foi de uma noite foi boa.

      Romulo, 1 night family trip, Jan 9, 2020

      Verified Hotels.com guest review

    • 6.0.Good

      Razoável , banheiro com assemto do vaso sanitário quebrado, e ar condicionado sem controle da temperatura .

      Alberto José, 2 night business trip, Nov 25, 2019

      Verified Hotels.com guest review

    See all 31 reviews