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Heeton Concept Hotel - Luma Hammersmith

Photo gallery for Heeton Concept Hotel - Luma Hammersmith

Superior Double Room (Luma) | In-room safe, blackout curtains, soundproofing, free WiFi
Deluxe Room, 1 Double Bed with Sofa bed | In-room safe, blackout curtains, soundproofing, free WiFi
Luma Twin Room | In-room safe, blackout curtains, soundproofing, free WiFi
Deluxe Plus Room, 1 Double Bed with Sofa Bed | In-room safe, blackout curtains, soundproofing, free WiFi
Deluxe Room, 1 Double Bed with Sofa bed | In-room safe, blackout curtains, soundproofing, free WiFi

Overview of Heeton Concept Hotel - Luma Hammersmith

Heeton Concept Hotel - Luma Hammersmith

3.0 star property
3-star hotel with bar/lounge, near Westfield London Shopping Centre

8.4/10 Very good

883 verified Hotels.com guest reviews

Property highlights

  • Free WiFi
  • Non-smoking
  • Air conditioning
  • Connecting rooms available
  • Bar
  • 24/7 front desk
Map
28-36 Glenthorne Road, London, England, W6 0LS
Main amenities
  • Daily housekeeping
  • Bar/lounge
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Front desk safe
  • Laundry service
  • Multilingual staff
  • Concierge services
  • Luggage storage
  • Tour/ticket assistance
For families
  • Children stay free
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Garden
  • Daily housekeeping

Room options

About this area

What's nearby

  • In Hammersmith
  • Westfield London Shopping Centre - 24 min walk
  • Olympia Conference and Exhibition Centre - 3 min drive
  • Thames River - 5 min drive
  • Kensington High Street - 3 min drive
  • Kensington Gardens - 7 min drive
  • Kensington Palace - 7 min drive
  • Natural History Museum - 11 min drive
  • Imperial College London - 6 min drive
  • Stamford Bridge Stadium - 8 min drive
  • Victoria and Albert Museum - 6 min drive

Getting around

  • Heathrow Airport (LHR) - 25 min drive
  • London (LTN-Luton) - 43 min drive
  • London (LCY-London City) - 58 min drive
  • Gatwick Airport (LGW) - 74 min drive
  • Kensington (Olympia) Station - 20 min walk
  • London Shepherd's Bush Station - 22 min walk
  • Kensington (Olympia) Underground Station - 24 min walk
  • Hammersmith Station - 3 min walk
  • Ravenscourt Park Underground Station - 8 min walk
  • Goldhawk Road Underground Station - 13 min walk

Restaurants

  • The William Morris - 7 min walk
  • The Swan - 7 min walk
  • Wasabi - 8 min walk
  • Nando's - 7 min walk
  • Poppy's - 6 min walk
Map

About this property

Heeton Concept Hotel - Luma Hammersmith

At Heeton Concept Hotel - Luma Hammersmith, you'll be within a 15-minute drive of Trafalgar Square and Hyde Park. Other features include a bar/lounge and a garden. Fellow travellers say good things about the comfortable beds and helpful staff. Public transportation is only a short walk: Hammersmith Station is 3 minutes and Ravenscourt Park Underground Station is 8 minutes.

Languages

Catalan, English, Hindi, Italian, Lithuanian, Romanian, Russian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 89 rooms

Arriving/Leaving

  • Check-in time starts at 3:00 PM
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 3 children (1 year old and younger) stay free when occupying the parent or guardian's room using existing bedding
  • No cots (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No on-site parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Bar/lounge

Travelling with children

  • Children stay for free (see details)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff

Facilities

  • Safe-deposit box at front desk
  • Garden

Accessibility

  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible
  • Wheelchair-accessible path of travel
  • Grab bar near toilet

Languages

  • Catalan
  • English
  • Hindi
  • Italian
  • Lithuanian
  • Romanian
  • Russian
  • Spanish

Room amenities

Be entertained

  • Television

Home comfort

  • Air conditioning

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Fees & policies

Refundable deposits

  • Deposit: GBP 50.0 per stay

Children & extra beds

  • Guests must contact this property in advance to reserve cots/infant beds

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 72 hours between bookings.

Policies

<p>The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.</p><p>Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on site.</p> <p> This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly). </p><p>This property accepts credit cards. Cash is not accepted.</p>

Also known as

LUMA Concept Hotel
LUMA Concept Hammersmith
Heeton Concept – Luma London
Heeton Concept Hotel – Luma Hotel
Heeton Concept Hotel – Luma London
Heeton Concept Hotel – Luma Hotel London
LUMA Concept Hotel Hammersmith
Heeton Concept Hotel Luma Hammersmith
Heeton Concept Hotel - Luma Hammersmith Hotel
Heeton Concept Hotel - Luma Hammersmith London
Heeton Concept Hotel - Luma Hammersmith Hotel London

Frequently asked questions

Does Heeton Concept Hotel - Luma Hammersmith offer free cancellation for a full refund?
Yes, Heeton Concept Hotel - Luma Hammersmith does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Heeton Concept Hotel - Luma Hammersmith?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Heeton Concept Hotel - Luma Hammersmith?
Sorry, pets aren't allowed.
Is parking offered on site at Heeton Concept Hotel - Luma Hammersmith?
Sorry, there's no on-site parking at Heeton Concept Hotel - Luma Hammersmith.
What are the check-in and check-out times at Heeton Concept Hotel - Luma Hammersmith?
You can check in starting at 3:00 PM. Check-out time is 11 AM.
What is there to do at Heeton Concept Hotel - Luma Hammersmith and nearby?
Heeton Concept Hotel - Luma Hammersmith has a garden.
What's the area around Heeton Concept Hotel - Luma Hammersmith like?
Heeton Concept Hotel - Luma Hammersmith is a short 3-minute walk from Hammersmith Station and 13 minutes' walk from Thames River. Travellers say that this hotel is in a good location.

Reviews

8.4

Very good

8.6/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.5/10

Property conditions & facilities

8.1/10

Eco-friendliness

Reviews

10/10 Exceptional

Fantastic!!!
Stayed her march 2023 and can honestly say it’s the best hotel we have stayed in. Classy, stylish and the bed was so comfortable. The only downside to the stay was fire alarms being tested at 9.30 waking us up in a panic. But when put against all the positives it’s a minor inconvenience. Staff are so friendly also. Will definitely be using this hotel in future
Liza, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Unfortunately we arrived and they only had one room reserved instead of two. Wanted to send us to another hotel in a different neighbourhood…apparently they do it often which was frustrating.
Patti-Lee, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great location and quality sleep
Great location only a few mins from Hammersmith station. Good size room with compact design. Toilet separate from shower and sink - dual purpose. Comfy beds, good shower pressure and toiletries provided. Eco green system for not having room serviced good idea but it does only mean one free drink and not per person. Room 11 is ground floor with no outlook but quiet away from roadside.
Susan, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

All we needed
The hotel had all we needed, friendly staff, very convenient to several underground lines, which made getting around very easy. The bed was comfy, had a quiet night. Liked the concept, that you could chose not to have your room cleaned every day, and get a free drink. Nice the reception was manned 24/7 incase you needed anything. Would certainly use again when we are in London
LORNA, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Annette, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Comfortable hotel for our Rugby Event
Hotel is in great location for our trip to Twickenham, far enough away so prices are better and not so busy, a quick tube stop away, great car park across the road but a little pricy but it is London, hotel was very very clean and beds are nice and comfy, would stay here again if visiting london
Hewitt, 1-night trip with friends
Verified Hotels.com guest review

4/10 Fair

Reception not friendly and welcoming
The hotel was nice , comfortable good size room ,just really big shame the service. The reception not welcoming or friendly at all. Don't say hi ,good morning or welcome. Completely ignoring you, specially the ladies, the cleaners are teh only who always sai hi or good morning. The reception should be welcoming and always be there if we need something. There are two desk but none say reception. It is a big shame !
Nina, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great stay!
We had a lovely experience staying at this hotel, especially for the value. The rooms were modern, clean and whilst the rooms were slightly on the smaller side, it was well laid out and perfect for a one night stay. Very close to Hammersmith station, would definitely choose to stay again.
Jake, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

J, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Brilliant
Spent two nights here and it was lovely. Good sized room for London and it had everything we needed. Everything worked and it was all very clean. Would definitely stay here again.
Tanisha, 2-night trip
Verified Hotels.com guest review