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Hoshino Resorts KAI Enshu

Photo gallery for Hoshino Resorts KAI Enshu

Exterior
Hot springs
In-room safe, desk, free WiFi
Dining
Property amenity

Overview of Hoshino Resorts KAI Enshu

Hoshino Resorts KAI Enshu

4.0 star property
Hamamatsu upmarket ryokan with restaurant

9.4/10 Exceptional

7 verified Hotels.com guest reviews

Property highlights

  • Onsen
  • Free breakfast
  • Free parking
  • Free WiFi
  • Restaurant
  • Air conditioning
Map
399-1 Kanzanji, Nishi-ku, Hamamatsu, Shizuoka, 431-1209

Guests rated this location 8.0/10 - Very good

Main amenities
  • Daily housekeeping
  • Restaurants
  • Hot springs
  • Free train station pick-up
  • Free train station drop-off
  • Air conditioning
  • Garden
  • Limited hour front desk
Feel at home
  • Television
  • Garden
  • Daily housekeeping
  • Lift
  • Bath or shower
  • Free self-parking

Room options

About this area

Getting around

  • Mikawa-Ichinomiya Station - 22 min drive
  • Toyokawa-Inari Station - 22 min drive
  • Toyokawa Station - 22 min drive
  • Free train station pickup
  • Free train station drop-off

Restaurants

  • スターバックス - 11 min drive
  • 浜名亭 - 11 min drive
  • しず花 - 10 min walk
  • 浜名湖パルパル - 5 min walk
  • 浜松餃子浜太郎浜名湖別館 - 11 min drive
Map

About this property

Hoshino Resorts KAI Enshu

Enjoy your visit to Hamamatsu with a stay at Hoshino Resorts KAI Enshu. Guests indulge in massages, then grab a bite to eat at the restaurant.

Languages

English, Japanese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 33 rooms

Arriving/Leaving

  • Check-in time from 3 PM until 8:00 PM
  • Late check-in subject to availability
  • Minimum check-in age – 20
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions
  • This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

Special check-in instructions

  • The front desk is open daily from 9 AM - 6:00 PM
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
  • If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation
  • This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.
  • For more details, please contact the property using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 20

Children

  • Children (11 years old and younger) are not allowed
  • No cots (infant beds)

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free uncovered on-site self-parking

Transfers

  • Free train station shuttle from 11:00 AM to 4:00 PM

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free local cuisine breakfast each morning 7:30 AM–9:30 AM
  • Restaurant
  • Kaiseki meal

What to do

  • Hot springs

Services

  • Front desk (limited hours)

Facilities

  • Garden

Accessibility

  • Lift
  • Handrails in hallways
  • Handrails in stairwells
  • Wheelchairs available on site
  • Step-free path to entrance

Languages

  • English
  • Japanese

Room amenities

Be entertained

  • Flat-screen television

Home comfort

  • Air conditioning and heating
  • Electric kettle
  • Slippers

Freshen up

  • Bath or shower
  • Rainfall shower heads
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Mini fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Services include massages. Public bath/onsen services include an indoor mineral hot spring (onsen). The ryokan bathing area is open from 3:00 PM to midnight. There are hot springs on site.

Fees & policies

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Policies

<p>The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file. </p> <p>Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.</p> <p>This property accepts credit cards. Cash is not accepted.</p>
Additional fees may apply to children for items such as extra bedding and meals.

Also known as

Hoshino Resorts KAI Enshu Inn Hamamatsu
Hoshino Resorts KAI Enshu Inn
Hoshino Resorts KAI Enshu Hamamatsu
Hoshino s KAI Enshu Hamamatsu
Hoshino Resorts KAI Enshu Ryokan
Hoshino Resorts KAI Enshu Hamamatsu
Hoshino Resorts KAI Enshu Ryokan Hamamatsu

Frequently asked questions

Is Hoshino Resorts KAI Enshu currently open?
This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.
What are the cleanliness and hygiene measures currently in place at Hoshino Resorts KAI Enshu?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Hoshino Resorts KAI Enshu?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hoshino Resorts KAI Enshu?
Yes, there's free self parking.
What are the check-in and check-out times at Hoshino Resorts KAI Enshu?
You can check in from 3 PM - 8:00 PM. Check-out time is noon. Contactless social distancing and check-out are available.
What is there to do at Hoshino Resorts KAI Enshu and nearby?
On-site recreation at Hoshino Resorts KAI Enshu includes hot springs. Hoshino Resorts KAI Enshu also has a garden.
Are there restaurants at or near Hoshino Resorts KAI Enshu?
Yes, there's an on-site restaurant.
What's the area around Hoshino Resorts KAI Enshu like?
Hoshino Resorts KAI Enshu is a short 1-minute walk from Lake Hamana and 4 minutes' walk from Hamanako Palpal Theme Park.

Reviews

9.4

Exceptional

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

8/10 Very good

All in all a good experience, nice meals and rooms however the furniture were a bit dirty and needs updating. A good stay with nice onsen and lovely surroundings.
1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Great service with friendly staff. There are some activities provided, e.g. learn something about the green tea, free try of japanese wine+tea, morning stretch exercises. Food was great too. Definitely will come again.
Sindy, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

素晴らしいです。
とてもよかったです。ただひとつ 惜しい点は 食事のデザートに 果物が 全然なかったぐらいです。
1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

鄰近浜名湖，景色很美，酒店服務也十分週到。
Wong sai, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

スタッフの方々の細やかな気遣いや、ゆったりできる施設、美味しいお食事、とても気持ち良く過ごせませた。
1-night trip
Verified Expedia guest review

8/10 Very good

1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

家族も大満足の温泉宿です。
チェックインからチェックアウトまで、驚かされることばかりでした。 とても貴重で高いサービスを体験をすることができました。 0歳の子どもを連れての旅行でしたが、急きょ離乳食を提供していただき感謝しております。 お部屋やお風呂でもゆっくりと過ごすことができ、リフレッシュでしました。 また訪ねたいと思いました。
1-night family trip
Verified Hotels.com guest review