See all properties
Save

Grandiose Hotel & Spa

4.0 star property
4-star hotel with spa, near Embassy of Japan
VIP Access

Choose dates to view prices

Grandiose Hotel & Spa

Photo gallery for Grandiose Hotel & Spa

City view
1 bedroom, premium bedding, minibar, in-room safe
Property entrance
1 bedroom, premium bedding, minibar, in-room safe
2 restaurants, breakfast, lunch, dinner served; Vietnamese cuisine

Overview of Grandiose Hotel & Spa

8.8 out of 10 Fabulous
8.8/10 Fabulous

Property highlights

  • Spa
  • Airport transfer
  • Free parking
  • Free WiFi
  • Restaurant
  • Air conditioning
Map
9-11 Lieu Giai, Ba Dinh, Hanoi
Main amenities
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Full-service spa
  • Breakfast available
  • Health club
  • Sauna
  • Steam room
  • Spa tub
  • Room service
  • Coffee shop/cafe
  • In-room childcare
  • Business centre
For families
  • Children stay free
  • In-room childcare (surcharge)
  • Private bathroom
  • Private hot tub
  • Separate bath and shower
  • Premium TV channels

Room options

View all photos for Premium Room

1 bedroom, premium bedding, minibar, in-room safe

Premium Room

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room

1 bedroom, premium bedding, minibar, in-room safe

Executive Room

  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Twin Room

  • 35 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Room

1 bedroom, premium bedding, minibar, in-room safe

Superior Room

  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Room

  • Sleeps 2
  • 1 King Bed

View all photos for Apartment

1 bedroom, premium bedding, minibar, in-room safe

Apartment

  • 65 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite

1 bedroom, premium bedding, minibar, in-room safe

Suite

  • 45 sq m
  • Sleeps 2
  • 1 King Bed

About this area

What's nearby

  • In Ba Dinh
  • West Lake - 1 min drive
  • Ho Chi Minh Mausoleum - 3 min drive
  • St. Joseph's Cathedral of Hanoi - 5 min drive
  • Hanoi Old Town Night Market - 6 min drive
  • Hoan Kiem Lake - 6 min drive
  • Thang Long Water Puppet Theatre - 6 min drive
  • Dong Xuan Market - 5 min drive
  • Vietnam National Convention Center - 5 min drive
  • O Quan Chuong - 5 min drive
  • Hanoi Opera House - 6 min drive

Getting around

  • Hanoi (HAN-Noi Bai Intl.) - 30 min drive
  • Hanoi Railway Station - 13 min drive
  • Hanoi Long Bien Station - 14 min drive
  • Hanoi Giap Bat Station - 24 min drive
  • Airport shuttle (surcharge)

Restaurants

  • Pizza 4Ps Lotte Hanoi - 5 min walk
  • Pizza 4P - 3 min walk
  • Joma Bakery Cafe - Liễu Giai - 2 min walk
  • 割烹 㐂六 - 12 min walk
  • Kita Guni - 14 min walk
Map

About this property

Grandiose Hotel & Spa

Grandiose Hotel & Spa puts you within a 10-minute drive of Hoan Kiem Lake and offers an airport shuttle (available 24 hours) for VND 571250 per vehicle. Guests can grab a bite to eat at one of the 2 restaurants and visit the spa to be pampered with hot stone massages, body wraps or facials. Other highlights at this upmarket hotel include a bar/lounge, a health club and a fitness centre. Fellow travellers like the overall property condition.

Languages

Chinese (Mandarin), English, German, Japanese, Korean, Vietnamese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
The property is disinfected using an electrostatic spray
Sheets and towels are washed at 60°C or hotter
Guest accommodation is sealed after cleaning

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest accommodations are accessible via mobile device
Guest rooms kept vacant for 72 hours between stays
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
Reservations are required for the use of certain on-site facilities
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 18 and over, and test must have been administered no more than 72 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 18 and over; guests must have received complete vaccination at least 14 days prior to check-in
This information is provided by our partners.

At a glance

Hotel size

  • 68 rooms
  • Arranged over 10 floors

Arriving/Leaving

  • Check-in time starts at 2 PM
  • Express check-in available
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions
  • At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
  • Negative COVID-19 test result requirement applies to all guests aged 18 and over, and test must have been administered no more than 72 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 18 and over; guests must have received complete vaccination at least 14 days prior to check-in

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 5 children (1 year old and younger) stay free when occupying the parent or guardian's room using existing bedding

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking on site

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:00 AM–10:00 AM
  • 2 restaurants
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Childcare in room (surcharge)

Working away

  • Business centre
  • Meeting room
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Multilingual staff
  • Bike hire

Facilities

  • 1 building/tower
  • Built in 2017
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Health club
  • Full-service spa
  • Hot tub
  • Sauna
  • Steam room

Accessibility

  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Room amenities

Be entertained

  • Television
  • Premium digital channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Dressing gowns and slippers
  • Iron/ironing board (on request)

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding

What to enjoy

  • Private hot tub

Freshen up

  • Private bathroom
  • Deep-soaking bath
  • Separate bath and shower
  • Rainfall shower heads
  • Bidet
  • Designer toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free weekday newspapers
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water
  • Paper towels

More

  • Daily housekeeping
  • In-room safe
  • Mobile key entry

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include hot stone massages, sports massages, facials and body wraps. The spa is equipped with a sauna, a spa tub and a steam room. The spa is open daily. There are hot springs/mineral springs on site.

Dining

On-site venue – This restaurant specialises in Vietnamese cuisine and serves breakfast, lunch and dinner. Happy hour is offered.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately VND 500000 for adults and VND 300000 for children
  • Airport shuttle service is offered for an extra charge of VND 571250 per vehicle (one way)

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Rollaway beds are available for VND 450000.0 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected with electrostatic spray; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning.

Personal protective equipment, including masks, will be available to guests.

Staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; guests can access their rooms with a mobile device; masks are required in public areas; reservations are required for some on-site facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 72 hours between bookings.

At check-in, guests must provide either a negative COVID-19 test result, or a record of full COVID-19 vaccination.

Negative COVID-19 test result requirement applies to all guests aged 18 and over, and test must have been administered no more than 72 hours prior to check-in. COVID-19 vaccination record requirement applies to all guests aged 18 and over; guests must have received complete vaccination at least 14 days prior to check-in.

Policies

Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a smoke detector and a security system on site.
This property accepts credit cards. Cash is not accepted.

Also known as

Grandiose Hotel Hanoi
Grandiose Hotel
Grandiose Hanoi
Grandiose Hotel & Spa Hotel
Grandiose Hotel & Spa Hanoi
Grandiose Hotel & Spa Hotel Hanoi

Frequently asked questions

Does Grandiose Hotel & Spa offer free cancellation for a full refund?
Yes, Grandiose Hotel & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Grandiose Hotel & Spa?
This property confirms that guests must provide documentation related to COVID-19 at check-in. Furthermore, disinfectant is used to clean the property, guests are provided with hand sanitiser and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Grandiose Hotel & Spa?
Sorry, pets aren't allowed.
Is parking offered on site at Grandiose Hotel & Spa?
Yes, there's free self parking.
Is an airport shuttle service offered by Grandiose Hotel & Spa?
Yes, an airport shuttle is available. The charge is VND 571250 per vehicle one way.
What are the check-in and check-out times at Grandiose Hotel & Spa?
You can check in starting at 2 PM. Check-out time is noon. Express check-in and contactless social distancing and check-out are available.
What is there to do at Grandiose Hotel & Spa and nearby?
Grandiose Hotel & Spa has a spa and a steam room, as well as a garden.
Are there restaurants at or near Grandiose Hotel & Spa?
Yes, there are 2 on-site restaurants, featuring Vietnamese cuisine.
Does Grandiose Hotel & Spa have rooms with private hot tubs?
Yes, each room has a private hot tub and a deep soaking bath.
What's the area around Grandiose Hotel & Spa like?
Grandiose Hotel & Spa is in Ba Dinh, a short 5-minute walk from Lotte Center Hanoi and 14 minutes' walk from West Lake.

Reviews

8.8

Fabulous

9.0/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

2/10 Poor

Stay away
the hotel is ok for this rate but the stuff and the hotel's manager behave in an unpleasant and disrespectful manner. I'll never come back to this hotel. stay away!!!
1-night business trip
Verified Hotels.com guest review

8/10 Very good

Derrick, 4-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Great accommodations near everything! Rooms were nice and spacious. The only remark I have is the funky set up for bath tub and showers! You have to climb on a stepping stool to get in!
Verified Travelocity guest review

2/10 Poor

Do not book here on an important day
Customer beware. This hotel double books their rooms to guarantee their sales and tries to provide other rooms to customer saying it’s an upgrade. I booked a suite room at this hotel 2 weeks ago online. When I arrived at the hotel today, I was offered an upgrade - apparently to a bigger room - but I refused it after taking a look at the new room because it was uglier and did not have a private balcony as I wanted. So I came back down to the lobby to ask for the room I initially booked for, but guess what the room wasn’t available from the beginning because someone else has taken it already. The hotel repeatedly asked me if I could stay in the room they’re offering just for tonight following me outside and stuff but I was so annoyed I couldn’t bear to listen to it. Now it’s almost 7pm I’m looking for a new hotel for myself for tonight. This has totally ruined the first day of my business trip as well as my meetings scheduled for tonight. Probably the worst hotel experience in my 40 years of life.
Euiyoung, 5-night business trip
Verified Hotels.com guest review

10/10 Exceptional

It is very present to staying in Grandiose with great service and friendliness of staff. Breakfast was served different main dishes in daily
Tran, 1-night trip
Verified Hotels.com guest review

6/10 Good

Eng Ann Ando, 2-night trip
Verified Expedia guest review

10/10 Exceptional

nic, 9-night business trip
Verified Hotels.com guest review

10/10 Exceptional

3-night trip
Verified Travelocity guest review

8/10 Very good

The staffs are very nice and helpful
3-night business trip
Verified Expedia guest review

10/10 Exceptional

4-night business trip
Verified Hotels.com guest review