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The Art classic hotel & Spa

Art Deco hotel with full-service spa, connected to the convention center, near Hang Gai Street

  • Free WiFi
From
S$119

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  • The Art classic hotel & Spa
  • The Art classic hotel & Spa
  • Gallery Room, 1 King Bed, Balcony, City View - Balcony
  • Gallery Room, 1 King Bed, Balcony, City View - In-Room Dining
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The Art classic hotel & Spa. Image 1 of 52.
1 / 52The Art classic hotel & Spa
59 Phu Doan Streets, Old quarter, Hanoi, Vietnam
7.2.Good.
  • Located in a great location, nearby places to eat and have mini mart around the corner.…

    Feb 21, 2020

  • Other than the location was pretty convenient for local sightseeing and the variety of…

    Oct 4, 2019

See all 172 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Guests are provided with free hand sanitizer

Guests rated location

Convenient
Dining options
Safe
Shopping
Quiet
  • Free WiFi
  • Parking available
  • Airport transfer
  • Air Conditioning

Property highlights

Main amenities

  • 28 guestrooms
  • Daily housekeeping
  • Restaurant
  • Full-service spa
  • Valet parking
  • Airport pick-up service

For families

  • Free cribs/infant beds
  • In-room childcare (surcharge)
  • Rollaway/extra beds (surcharge)
  • Refrigerator
  • Private bathroom
  • Premium TV channels

What’s around

  • In Hoan Kiem
  • Hanoi Opera House - 17 min walk
  • Hang Gai Street - 5 min walk
  • Hoan Kiem Lake - 9 min walk
  • Hoa Lo Prison Museum - 9 min walk
  • Thang Long Water Puppet Theatre - 10 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Classic Room (Double or Twin)
  • Junior Room (With Large Window)
  • Family Art Suite With City View
  • Gallery Room, 1 King Bed, Balcony, City View
  • Au Co Suite, City View
  • Long Quan Suite With City View

What’s around

Landmarks

  • In Hoan Kiem
  • Hanoi Opera House - 17 min walk
  • Hang Gai Street - 5 min walk
  • Hoan Kiem Lake - 9 min walk
  • Hoa Lo Prison Museum - 9 min walk
  • Thang Long Water Puppet Theatre - 10 min walk
  • Ngoc Son Temple - 13 min walk
  • Dong Xuan Market - 14 min walk
  • Temple of Literature - 20 min walk
  • Ho Chi Minh Mausoleum - 24 min walk

Getting around

  • Noi Bai Intl. Airport (HAN) - 36 min drive
  • Hanoi Railway Station - 14 min walk
  • Hanoi Long Bien Station - 17 min walk
  • Hanoi Gia Lam Station - 6 min drive
  • Airport pick-up service
  • Area shuttle (surcharge)
  • Beach shuttle (surcharge)
map
See on map
59 Phu Doan Streets, Old quarter, Hanoi, Vietnam

At a glance

Hotel size

  • This hotel has 28 rooms
  • This hotel is arranged over 8 floors

Arriving/leaving

  • Check-in time 2:00 PM-5:30 AM
  • Check-out time is noon
  • Express check-in/out

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Onsite self parking (VND 200000.00 per night)
  • Onsite valet parking (VND 200000.00 per night)
  • Wheelchair-accessible parking on site
*See fees & policies for additional details or extra charges

In the hotel

Taking the kids?

  • In-room childcare (surcharge)

Food and drink

  • Restaurant
  • Snack bar/deli
  • 24-hour room service
  • Free reception
  • Coffee/tea in a common area

Things to do

  • Beach shuttle (surcharge)
  • Full-service spa
  • Bicycle rentals nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services

Facilities

  • Number of buildings/towers - 8
  • Year Built - 2017
  • Elevator
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Terrace
  • Fireplace in lobby

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Low-height counters/sink
  • Bathroom emergency pull cord

Languages Spoken

  • English

In the room

Home comforts

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Soundproofed rooms
  • Premium bedding
  • Memory foam mattress

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer

Be entertained

  • Plasma TV
  • Pay movies
  • Premium TV channels

Stay connected

  • Desk
  • Free newspaper
  • Free WiFi

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic.

Fees & policies

Mandatory feesPay at property

You'll be asked to pay the following charges at check-in or check-out:

  • Christmas Eve (24 December) Gala Dinner per adult: VND 577000
  • Christmas Eve (24 December) Gala Dinner per child: VND 377000 (up to 6 years old)

Optional extras

  • Airport shuttle service is offered for an extra charge of VND 450000 per vehicle
  • Area shuttle and beach shuttle service is offered for an extra charge
  • Early check-in can be arranged for an extra charge of VND 599000 (subject to availability)
  • Late check-out can be arranged for an extra charge of VND 599000 (subject to availability)
  • Credit card charges are subject to an extra charge of 3 percent

Children & extra bedsPay at property

  • In-room babysitting is available for an extra charge
  • Rollaway beds are available for VND 777000.0 per night
  • Airport shuttle service for children up to age 3 costs VND 450000

ParkingPay at property

  • Self parking costs VND 200000.00 per night
  • Valet parking costs VND 200000.00 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Staff at the property wear personal protective equipment and guests are provided with hand sanitizer.

Policies

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards and cash.

Also known as

  • Art classic hotel Hanoi
  • Art classic hotel
  • Art classic Hanoi
  • The Art Classic & Spa Hanoi
  • The Art classic hotel & Spa Hotel
  • The Art classic hotel & Spa Hanoi
  • The Art classic hotel & Spa Hotel Hanoi

*See fees & policies for additional details or extra charges

FAQs

  • Yes, The Art classic hotel & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that guests are provided with hand sanitizer and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Self parking costs VND 200000.00 per night. Valet parking costs VND 200000.00 per night.
  • Sorry, pets aren't allowed.
  • You can check in from 2:00 PM - 5:30 AM. There's a charge of VND 599000 for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge of VND 599000 (subject to availability). Express check-in and check-out are available.
  • Yes, there's an onsite restaurant. Nearby restaurants include Cong Cafe (4-min walk), Porte D' Annam (4-min walk), and Al Frescos (4-min walk).
  • Yes, a shuttle from the airport to the hotel is available. The charge is VND 450000 per vehicle.
  • Have fun during the warmer months with activities nearby such as cycling. Indulge in a treatment at the spa and make the most of other amenities like spa services.
7.2.Good.
  • 8.0.Very good

    Located at Old Quarter, location is fairly accessible to the lake area and other tourist sights. Room is comfortable and staff are polite and helpful. Minus points are our room was facing the road and hence very noisy to traffic sounds, and there was light bulbs not working properly along corridor and in the room. Bit it didn’t bother us too much.

    ALMF, 4 night romance trip, Jul 10, 2019

    Verified Expedia guest review

  • 8.0.Very good

    The hotel was nice and clean and worth the money. The employees nice and helpful

    1 night business trip, Feb 24, 2019

    Verified Expedia guest review

  • 2.0.Poor

    Not worth the hassle.

    This hotel is structurally overbooking their rooms. As a result, we were asked to move to their sister hotel. We checked in at 2pm so most rooms were still available. We declined the room in the other hotel and were allowed to stay in the hotel we initially booked. They were visibly upset that they could not use this room for their overbookings (which were still available online for ridiculous rates). Not worth the hassle.

    Adriaan, 2 night romance trip, Dec 28, 2018

    Verified Hotels.com guest review

  • 4.0.Fair

    Incompetent customer service

    I was unlucky to have my room AC broke down at 9 pm. I was ready to turn down for the evening but with the AC broken, the room became a sauna for me. I have to deal with the receptionist and bellboy to come up with a solution. They cannot change me to another room as they were fully book. They offer a standing fan while they try to make the repair but they have been trying since I checked in around 4pm. The manager of the hotel was uncontacted after work and I was left with no choice but to booked another hotel room. Hotels.com customer service was no help at all to resolve the problem or find me another hotel. I believe my review now is not at their norm. But I believe no customer should be ask to spend a night in their room without AC. That’s is what the receptionist can only do with the manager is uncontactable. And hotels.com customer service should have tried their best to make a quick hotel arrangement to relocate their customer to resolve an issue like this. Not give you an discount code and ask you to sort yourself out.

    Raymond, 2 night trip, Nov 13, 2018

    Verified Hotels.com guest review

  • 10.0.Exceptional

    a wonderful hotel in Hanoi capital : lovely, large, clean, great view and nice decor room with exceptional staffs, good location. The Art Classic hotel & Spa is TOP PICK UP HOTEL IN HANOI.

    Gene, 3 night trip with friends, Aug 26, 2018

    Verified Expedia guest review

  • 10.0.Exceptional

    wonderful staffs, very good buffet breakfast and lovely room.

    1 night trip, Jul 31, 2018

    Verified Expedia guest review

  • 6.0.Good

    It was close to everything. Air conditioner didn’t work. Told the staff about it, was told that they were going to look in to it. Not sure if they did, but the air didn’t work the whole time I was there. I don’t think it was a language barrier, because they wanted me to give them a review of my stay when I checked out, and I told them I wasn’t going to, they wanted to know why, I aid because of the air conditioner not working.

    Edv, 7 night trip, Feb 15, 2020

    Verified Orbitz guest review

  • 10.0.Exceptional

    I like that I was close to everything. The staff here is friendly and helpful. The breakfast is yummy. What I didn’t like was the A/C wasn’t working as good in my room. Not sure for others. You can book your tours here, it is with the best tour guides, I love the ones I had. Great people!

    Chris, 4 night trip, Feb 6, 2020

    Verified Expedia guest review

  • 4.0.Fair

    Better hotels in the area

    Friendly and helpful front desk staff, but the room had a leaking toilet that put water all over the floor in the bathroom, there was a roach in my room, and the bed had a bulge in the middle that hurt my back and I had trouble sleeping. I guess for what you pay its okay, but I looked at some of the reviews and not sure how they gave it a 10. One reviewer mentioned you could smell the food from the restaurant downstairs which was true and wakes you up in the morning.

    9 night trip, Feb 4, 2020

    Verified Hotels.com guest review

  • 6.0.Good

    Front room extremely noisy ...its as if you are laid on the street...

    1 night romance trip, Jan 12, 2020

    Verified Ebookers guest review

See all 172 reviews