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The Art classic hotel & Spa - Hanoi

3.5-star3.5 stars
Great for familiesThis property has good facilities for families.
59 Phu Doan Streets, Old quarter, Hanoi, Vietnam

Art Deco hotel with full-service spa, connected to the airport, near Hang Gai Street
  • Free buffet breakfast and free WiFi
  • Collect nightsYou can collect Hotels.com™ Rewards nights here
From 64 reviews. TripAdvisor Traveller Rating.

TripAdvisor Traveller Rating

  • wonderful staffs, very good buffet breakfast and lovely room.May 10, 2019
  • a wonderful hotel in Hanoi capital : lovely, large, clean, great view and nice decor…May 10, 2019

The Art classic hotel & Spa - Hanoi

More Info: 6823 2342

from S$40
  • Classic Suite (Double or Twin)
  • Junior Suite (With Large Window)
  • Family Art Suite With City View
  • The Art Suite with Private Balcony
  • Au Co Suite, City View
  • Long Quan Suite With City View

What’s around The Art classic hotel & Spa - Hanoi

Top spots nearby

Recommended by this property

  • Hang Gai Street (3-minute walk)
  • Hoan Kiem Lake (5-minute walk)
  • Hoa Lo Prison Museum (5-minute walk)
  • Ngoc Son Temple (5-minute walk)
  • Thang Long Water Puppet Theatre (6-minute walk)
  • Dong Xuan Market (10-minute walk)
  • Hanoi Opera House (11-minute walk)
  • Temple of Literature (12-minute walk)
  • Ho Chi Minh Mausoleum (15-minute walk)

Getting around

  • Hanoi (HAN-Noi Bai Intl.) - 24 min drive
  • Hanoi Railway Station - 16 min walk
  • Hanoi Long Bien Station - 17 min walk
  • Hanoi Gia Lam Station - 6 min drive
  • Airport pick-up service
  • Area shuttle (surcharge)
  • Beach shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 28 rooms
  • This hotel is arranged over 8 floors

Arriving/leaving

  • Check-in time 2:00 PM-5:30 AM
  • Check-out time is noon
  • Express check-in/out
24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Parking

  • Valet parking *

Offsite

  • Area shuttle *

  • Beach shuttle *

Payment types at the property

  • Cash

Other information

  • All-inclusive rates available
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
Food and drink
  • Free buffet breakfast daily
  • Restaurant
  • Bar/lounge
  • 24-hour room service
  • Free reception
  • Coffee/tea in a common area
Things to do
  • Beach shuttle (surcharge)
  • Full-service spa
  • Bicycle rentals nearby
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
Facilities
  • Number of buildings/towers - 8
  • Year Built - 2017
  • Elevator
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Fireplace in lobby
Accessibility
  • Disabled parking
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board (on request)
Sleep well
  • Premium bedding
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • Plasma TV
  • Pay movies
  • Premium TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
Food and drink
  • Refrigerator
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

All inclusive

All-inclusive room rates at The Art classic hotel & Spa are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic.

The Art classic hotel & Spa - Hanoi’s small print

Also known as

  • Art classic hotel Hanoi
  • Art classic hotel
  • Art classic Hanoi
  • The Art Classic & Spa Hanoi
  • The Art classic hotel & Spa Hotel
  • The Art classic hotel & Spa Hanoi
  • The Art classic hotel & Spa Hotel Hanoi

Policies

Only registered guests are allowed in the guestrooms.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • Christmas Eve (24 December) Gala Dinner per adult: VND 380000.00

Optional extras

Credit card charges are subject to an extra charge of 3 percent

Early check-in can be arranged for an extra charge of VND 599000 (subject to availability)

Late check-out can be arranged for an extra charge of VND 599000 (subject to availability)

Self parking costs VND 200000.00 per night

Valet parking costs VND 200000.00 per night

Rollaway beds are available for VND 456000.0 per stay

Airport shuttle service is offered for an extra charge of VND 450000 per vehicle

Airport shuttle service for children up to age 3 costs VND 450000

Area shuttle and beach shuttle service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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Recent reviews

Very good 8.4 From 324 reviews

Poor 2.0
Not worth the hassle.
This hotel is structurally overbooking their rooms. As a result, we were asked to move to their sister hotel. We checked in at 2pm so most rooms were still available. We declined the room in the other hotel and were allowed to stay in the hotel we initially booked. They were visibly upset that they could not use this room for their overbookings (which were still available online for ridiculous rates). Not worth the hassle.
Adriaan, sg2 night romance trip
Fair 4.0
Incompetent customer service
I was unlucky to have my room AC broke down at 9 pm. I was ready to turn down for the evening but with the AC broken, the room became a sauna for me. I have to deal with the receptionist and bellboy to come up with a solution. They cannot change me to another room as they were fully book. They offer a standing fan while they try to make the repair but they have been trying since I checked in around 4pm. The manager of the hotel was uncontacted after work and I was left with no choice but to booked another hotel room. Hotels.com customer service was no help at all to resolve the problem or find me another hotel. I believe my review now is not at their norm. But I believe no customer should be ask to spend a night in their room without AC. That’s is what the receptionist can only do with the manager is uncontactable. And hotels.com customer service should have tried their best to make a quick hotel arrangement to relocate their customer to resolve an issue like this. Not give you an discount code and ask you to sort yourself out.
Raymond, sg2 night trip
Very good 8.0
Great option for central Hanoi
Location is great, very close to Old Quarter and major sites. The hotel looks nice and our stay was very comfortable. Make sure you ask for a room in a quiet area if you are bothered by street noise.
sg1 night family trip
Fair 4.0
Not great service, booked and was told the hotel was full at check-in and had to stay at a sister hotel next door. Very unacceptable and did not give any prior notice.
sg5 night business trip
Good 6.0
Overpriced and so- so hotel
Feel quite disappointed with the hotel. Despite that it is supposed to be a rather new hotel, the building and furnishing seem a bit The room is quite small, breakfast was ordinary and service is just ok. In terms of pricing, it is definitely overpriced. I have stayed in a much better hotel at much cheaper rate in the same area, it is definitely not worth the price!
Felicia, sgTrip with friends

The Art classic hotel & Spa - Hanoi

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