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Crowne Plaza Nairobi Airport, an IHG Hotel

Photo gallery for Crowne Plaza Nairobi Airport, an IHG Hotel

Exterior
Outdoor pool
Outdoor pool
Outdoor pool
Minibar, in-room safe, desk, laptop workspace

Overview of Crowne Plaza Nairobi Airport, an IHG Hotel

Crowne Plaza Nairobi Airport, an IHG Hotel

5.0 star property
Luxury hotel in Embakasi with outdoor pool and restaurant

9.2/10 Superb

565 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Non-smoking
Map
First Freight Lane, Jomo Kenyatta International Airport, Nairobi
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Outdoor pool
  • Rooftop terrace
  • Breakfast available
  • Free airport shuttle
  • Fitness centre
  • Sauna
  • Steam room
  • Pool bar
  • 24-hour room service
  • Coffee shop/cafe
For families
  • Children stay free
  • Free cots/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Terrace

Room options

About this area

What's nearby

  • In Embakasi
  • Nairobi National Park - 21 min drive
  • Thika Road Mall - 41 min drive

Getting around

  • Nairobi (NBO-Jomo Kenyatta Intl.) - 6 min drive
  • Nairobi (WIL-Wilson) - 30 min drive
  • Nairobi Station - 9 min drive
  • Syokimau Station - 14 min drive
  • Syokimau SGR Railway Station - 17 min drive
  • Free airport shuttle

Restaurants

  • Java Lounge - 4 min drive
  • Paul Caffe - 4 min drive
  • Cabanas - 14 min drive
  • Hardee's - 4 min drive
  • 254 Lounge - 7 min drive
Map

About this property

Crowne Plaza Nairobi Airport, an IHG Hotel

Crowne Plaza Nairobi Airport, an IHG Hotel is only 1.7 mi (2.7 km) from the airport and offers a free shuttle (available 24 hours). Guests can indulge in massages, body wraps or facials, and KITCHEN 9 serves breakfast, lunch and dinner. Other highlights at this luxurious hotel include an outdoor pool, a rooftop terrace and a poolside bar. Fellow travellers love the helpful staff and airport proximity.

Languages

Arabic, English, Hindi, Swahili

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of Clean Promise (IHG)

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

At a glance

Hotel size

  • 144 rooms

Arriving/Leaving

  • Check-in time from noon until anytime
  • Express check-in available
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 10 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
  • Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (3 years old and younger) stays free when occupying the parent or guardian's room using existing bedding

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking on site
  • On-site parking is limited

Transfers

  • Free airport shuttle (available 24 hours)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • 24-hour room service
  • Snack bar/deli
  • Water dispenser

Travelling with children

  • Children stay for free (see details)

Working away

  • Business centre
  • Meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Built in 2017
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Television in common areas
  • Communal living room
  • Fitness centre
  • An outdoor pool
  • Spa services
  • Sauna
  • Steam room

Accessibility

  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Doorbell and phone notifications
  • Well-lit path to entrance

Languages

  • Arabic
  • English
  • Hindi
  • Swahili

Room amenities

Be entertained

  • 48-inch LCD TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Dressing gowns
  • Iron/ironing board (on request)

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone
  • Electrical adapters/chargers

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. Services include facials, body wraps, body scrubs and body treatments.

Dining

KITCHEN 9 – This fine-dining restaurant serves breakfast, brunch, lunch and dinner.
AROMA – This coffee shop serves breakfast, brunch and light fare. Open 24 hours. Open daily.
VELOCITY – This lobby lounge only serves light fare. Happy hour is offered. Open daily.

Fees & policies

Refundable deposits

  • Deposit: USD 100.0 per night

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately USD 30 for adults and USD 15 for children

Children & extra beds

  • Rollaway beds are available for USD 90.0 per night
  • Guests must contact this property in advance to reserve cots/infant beds

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some on-site facilities.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

Policies

<p>The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.</p><p>Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.</p><p>Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on site.</p> <p>This property accepts credit cards, debit cards and cash.</p>

Also known as

Crowne Plaza Nairobi Airport Hotel
Crowne Plaza Nairobi Hotel
Crowne Plaza Nairobi Airport
Crowne Plaza Nairobi Airport, an IHG Hotel Hotel
Crowne Plaza Nairobi Airport, an IHG Hotel Nairobi
Crowne Plaza Nairobi Airport, an IHG Hotel Hotel Nairobi

Frequently asked questions

Does Crowne Plaza Nairobi Airport, an IHG Hotel offer free cancellation for a full refund?
Yes, Crowne Plaza Nairobi Airport, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Crowne Plaza Nairobi Airport, an IHG Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Crowne Plaza Nairobi Airport, an IHG Hotel?
Yes, there's an outdoor pool.
Are pets allowed at Crowne Plaza Nairobi Airport, an IHG Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Crowne Plaza Nairobi Airport, an IHG Hotel?
Yes, there's free self parking. Parking spaces may be limited.
Is an airport shuttle service offered by Crowne Plaza Nairobi Airport, an IHG Hotel?
Yes, a free airport shuttle is available.
What are the check-in and check-out times at Crowne Plaza Nairobi Airport, an IHG Hotel?
You can check in from noon - anytime. Check-out time is 10 AM. Express check-in is available.
What is there to do at Crowne Plaza Nairobi Airport, an IHG Hotel and nearby?
Crowne Plaza Nairobi Airport, an IHG Hotel has an outdoor pool and a sauna, as well as a steam room.
Are there restaurants at or near Crowne Plaza Nairobi Airport, an IHG Hotel?
Yes, there's an on-site restaurant, KITCHEN 9.

Reviews

9.2

Superb

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.1/10

Eco-friendliness

Reviews

8/10 Very good

Great Hotel
Great hotel - stayed there for one night en route to Mombasa and one night on our return. Great food and service at Kitchen 9 - left too early to have breakfast on both days but there is a 24 hour coffee shop in the foyer. Only issue I had was that it appears you cannot keep the reading lamp on at the desk/chair if you switch off the main lights, which can be an issue if one of you wants to work / read and your spouse wants to retire.... unless we just couldn't work out the light switches! On one of the days we took the complimentary shuttle to the airport and it was efficient and on time - highly recommended.
Sarah, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

100% Convenent Modern Hotel with Great Service
Convenient, brand new hotel. Great design, super friendly staff
Aharon, 1-night business trip
Verified Hotels.com guest review

2/10 Poor

Evan, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Michael, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Ari Magnus, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Aderinsola, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Stopover
It was an excellent stopover coming into and leaving Nairobi. Excellent rooftop bar and restaurant on the 4th floor. Close to the airport with transfer included.
Bill, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Jon, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Alia, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Easy access to both Nairobi airports
The hotel was clean and modern. Service was great. Prefect to stay at between connecting flights and travel in Kenya.
Robert, 1-night family trip
Verified Hotels.com guest review