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All properties in Batam, Riau Islands, Indonesia
1 room, 2 adults

Vanilla Hotel

3.5-star3.5 stars
Jl. Pembangunan Blok VI Penuin, Batam, Batam Island , 29432, Indonesia

3.5-star hotel with restaurant, near Nagoya Hill Mall
  • Free WiFi and free parking
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.  Check restrictions for your trip.

  • I’ve difficulty in sleeping at night as I can smell cigarettes smoke in my non smoking…Nov 14, 2019
  • The room 313 the air con noisy. I came before 3 months ago other room is fine. Think msy…Nov 11, 2019

Vanilla Hotel

from S$30
  • Superior Single Room, 1 Bedroom
  • Deluxe Room
  • Family Room ( Family Deluxe)
  • Grand Room ( Grand Deluxe)

What’s around Vanilla Hotel

Landmarks

  • Nagoya Hill Mall - 18 min walk
  • Harbor Bay Ferry Terminal - 41 min walk
  • BCS Mall (Batam City Square) - 12 min walk
  • Grand Batam Mall - 6 min walk
  • Maha Vihara Duta Maitreya Buddhist Temple - 2.8 mi / 4.5 km
  • Batam Centre Ferry Terminal - 4.8 mi / 7.8 km
  • Batam Center Shopping Area - 4.8 mi / 7.8 km
  • Batam Centre - 4.8 mi / 7.8 km

Getting around

  • Batam Batu Besar (BTH-Hang Nadim) - 19 min drive
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 94 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time starts at 2 PM
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Airport shuttle*

Parking

  • Free onsite self parking

  • Wheelchair-accessible parking on site

  • Onsite parking limited

Payment types at the property

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • 24-hour room service
  • Barbecue grills
Working away
  • 24-hour business center
  • One meeting room
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built - 2016
  • Elevator
  • Safe-deposit box at front desk
Accessibility
  • Wheelchair-accessible parking
Languages Spoken
  • English
  • Indonesian

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Slippers
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
Be entertained
  • 32-inch LCD TV
  • Cable TV channels
Stay connected
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

Dining

Sky Light Restaurant - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Vanilla Hotel’s small print

Also known as

  • Vanilla Hotel Batam
  • Vanilla Batam
  • Vanilla Hotel Hotel
  • Vanilla Hotel Batam
  • Vanilla Hotel Hotel Batam

Policies

This property accepts credit cards.

Mandatory fees

Cash deposit: IDR 200000.0 per stay

Optional extras

Buffet breakfast is offered for an extra charge of IDR 75000 per person (approximately)

Airport shuttle service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Vanilla Hotel

  • Does Vanilla Hotel offer free cancellation for a full refund?
    Yes, Vanilla Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is parking offered on site at Vanilla Hotel?
    Yes, there's free self parking. Parking spots may be limited.
  • Are pets allowed at Vanilla Hotel?
    Sorry, pets aren't allowed.
  • What are the check-in and check-out times at Vanilla Hotel?
    You can check in starting at 2 PM. Check-out time is noon.
  • Are there restaurants at or near Vanilla Hotel?
    Yes, Sky Light Restaurant offers international cuisine. Nearby restaurants include Resto Garpu Merah (6-min walk), Roasteree (6-min walk), and Sushi Tei (6-min walk).
  • Is airport shuttle service offered by Vanilla Hotel?
    Yes, an airport shuttle is available.

Recent reviews

Good 7.4 From 19 reviews

Exceptional 10.0
First of all, I am deeply impressed by how pleasant my smoking room was. There was not a hint of the usual stale cigarette smell, and even more commendable with how quickly my own cigarette smell dissipated (in sufficient time). The bed, showers, bedside table, work desk, were free of any burn marks, appearing as new as they could be. Walking distance to Rasa Station, my recommended, roadside seafood stall, and the awesome satay stall that was priced very reasonably. BCS Mall is a stone throw away, especially convenient if there are signs of rain. Their rooftop bar, Skylight, was a joy to sit at and listen to, with very enthusiastic live bands. Highly recommended for travellers who want to shop in a more 'heartland' kind of mall, and eat local food that isn't priced for tourists. Great service at the front desk, polite and professional. Ride-hail works fine on location, just have to be understanding about the drop-off points that the drivers sometimes can't stop at.
sg1 night trip
Very good 8.0
Had a 3D2N stay there, convenient place for me. Walking distance to BCS mall, Grand mall, Nagoya Hill shopping. Service staff are friendly, room are clean, I stayed on 3rd facing the main road, the road noise is quite noisy at times. I will come back next time.
sg2 night family trip
Very good 8.0
Nice stay
Nice location as shooping mall and food court is just 10mins walk away.
darren, sg1 night trip with friends
Very good 8.0
there’s a big rubbish bin just behind the hotel building and if it’s rubbish collection day it makes our room smelled of rubbish if the aircon is turned on
Mel, sg2 night trip
Very good 8.0
The room condition was clean but less smaller than I expected. Friendly staffs, hotel's transport service was cheaper than other hotels in batam. Overall condition of the hotel were satisfactory and worth taking for the price.
Mohd Khairul, sg1 night romance trip
Very good 8.0
Hassle Free Trip in term of convenience
Hollis Yong, sg1 night trip
Exceptional 10.0
Good location, comfortable and clean.
sg2 night romance trip
Good 6.0
t water please
The room was a little bit dirty about the table etc. There was no hot water at all.
Warren, id1 night business trip
Good 6.0
Getaway
The hotel is located along the main road, especially at night till dawn you can hear traffic noise.
Chee, us1 night trip with friends
Poor 2.0
Real badly managed hotel
Booked grand deluxe non smoking for 3 pax paid usd 36. Beyond the avg rate what the hotel provided. Seriously when checked in, no non smoking room available. They changed the smaller non smoking room and promised will refund our $. They refunded 150k idr which equal to 15sgd. I find not Worthed with all the services and all the things I experienced even for a night. The new room 404 still has strong smoking smell. The grand deluxe 610 also has sewage smell and smoking smell too. Condition in room 410 Bathroom dirty some hair seen at the edge, basin clog, no hair dryer The time when I asked for spare hair dryer none and I washed my hair. The receptionist said the hairdryer is not avail in every room. I gotta sleep with wet hair.. After 2 calls the recept said hair dryer being used by other room. Do u think he really called at 12am.. Poor managed hotel. Also the Internet connection I failed to connect to the WiFi. Their saving grace only their brekkie food.with nice decent taste of Indonesian home cooked meal, which I find okay. 1.Wifi/inet connection, rating 0 I can't connect at all 2.Room poor, rating 1 not that bad, but amenities only soap and shampoo and no hair dryer. The sheet has some stains. Even it is smoking room still has smokes smells escp room 404 3.Staff attitude on the phone 0 they keep promising etc and very slow 4. Bathroom rating 0.dirty They don't clean throughly, can see hair and some visible dirt. Basin clogging
ismayati, id1 night romance trip

Vanilla Hotel