Guests
All properties in Bangkok, Bangkok Province, Thailand

Mercure Bangkok Sukhumvit 11

4-star hotel in Sukhumvit with outdoor pool and restaurant

  • Free WiFi
From
S$71

Restrictions related to your trip

  • Due to COVID-19, this property’s food and beverage options may be limited.

Image gallery

null. Image 1 of null.
No photos available
    18 Sukhumvit Soi 11 Nana Khlongtoey, Bangkok, 10110, Thailand
    8.6.Fabulous.
    • The wash basin tap was too tight resulting in me having to use force to turn it on each…

      Jan 7, 2020

    • I enjoy the shuttle service to BTS, Terminal 21 shopping mall

      Dec 20, 2019

    See all 371 reviews

    Official standards

    This property advises that it adheres to Safety and Health Administration (Thailand), ALLSAFE (Accor Hotels), and Safe Travels (WTTC - Global) cleaning and disinfection practices.

    Enhanced health and safety measures

    This property advises that enhanced cleaning and guest safety measures are currently in place.
    • Property is cleaned with disinfectant
    • Staff wears personal protective equipment
    • Property confirms they are implementing enhanced cleaning measures
    • Shield between guests and staff in main contact areas
    • Social distancing measures are in place
    • Gap period enforced between guest stays - 48 hours
    • Contactless check-in is available
    • Protective clothing is available to guests
    • Masks are available to guests
    • Individually-wrapped food options are available
    • Guests are provided with free hand sanitizer

    Guests rated location

    Convenient
    Dining options
    Walkable
    Transport options
    Shopping
    • Free WiFi
    • Parking available
    • Pool
    • Airport transfer
    • Gym
    • Air Conditioning

    Property highlights

    Main amenities

    • 232 guestrooms
    • Daily housekeeping
    • Restaurant and bar/lounge
    • Outdoor pool
    • Breakfast available
    • Fitness center

    For families

    • Free cribs/infant beds
    • Children's pool
    • Rollaway/extra beds (surcharge)
    • Refrigerator
    • Connecting/adjoining rooms available
    • Private bathroom

    What’s around

    • In Sukhumvit
    • Nana Square - 8 min walk
    • Embassy of Pakistan - 9 min walk
    • Soi Cowboy - 13 min walk
    • Terminal 21 Shopping Mall - 14 min walk
    • Central Embassy - 17 min walk

    Book this property and collect stamps after your stay

    Remember, collect 10 stamps, get 1 reward* night

    Enter dates for 2 guests

    Guests
    • Privilege, Room, 1 King Bed
    • Deluxe Room, 1 King Bed
    • Privilege, Twin Room, 2 Twin Beds
    • Deluxe Twin Room, 2 Twin Beds
    • Deluxe Room, 1 King Bed, Bathtub
    • Deluxe Twin Room, 2 Twin Beds, Bathtub
    • Family Room, Multiple Beds

    What’s around

    Landmarks

    • In Sukhumvit
    • Nana Square - 8 min walk
    • Embassy of Pakistan - 9 min walk
    • Soi Cowboy - 13 min walk
    • Terminal 21 Shopping Mall - 14 min walk
    • Central Embassy - 17 min walk
    • Amarin Plaza - 24 min walk
    • Emporium - 25 min walk
    • Embassy of the United States - 25 min walk
    • Erawan Shrine - 25 min walk
    • Police General Hospital - 26 min walk

    Getting around

    • Suvarnabhumi International Airport (BKK) - 21 min drive
    • Don Mueang Intl. Airport (DMK) - 19 min drive
    • Asok Railway Station - 18 min walk
    • Bangkok Makkasan Station - 26 min walk
    • Bangkok Khlong Tan Station - 5 min drive
    • Nana BTS Station - 5 min walk
    • Asoke BTS Station - 11 min walk
    • Ploenchit BTS Station - 13 min walk
    • Airport shuttle (surcharge)
    map
    See on map
    18 Sukhumvit Soi 11 Nana Khlongtoey, Bangkok, 10110, Thailand

    At a glance

    Hotel size

    • This hotel has 232 rooms
    • This hotel is arranged over 17 floors

    Arriving/leaving

    • Check-in time 2:00 PM-midnight
    • Check-out time is noon
    • Express check-in/out

    Restrictions related to your trip

    • Check COVID-19 restrictions.
    • Due to COVID-19, this property’s food and beverage options may be limited.

    Special check-in instructions

    Front desk staff will greet guests on arrival.

    Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

    Children

    • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding

    Pets

    • No pets or service animals allowed

    Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

    Transfers

    • Airport shuttle (available 24 hours)*
    *See fees & policies for additional details or extra charges

    In the hotel

    Food and drink

    • Buffet breakfast daily (surcharge)
    • Restaurant
    • Bar/lounge
    • Snack bar/deli
    • Poolside bar
    • 24-hour room service

    Things to do

    • Outdoor pool
    • Children's pool
    • Fitness facilities
    • Sauna
    • Free pool cabanas
    • Pool sun loungers
    • Pool umbrellas

    Working away

    • Business center
    • Computer station

    Services

    • 24-hour front desk
    • Concierge services
    • Tours/ticket assistance
    • Dry cleaning/laundry service
    • Laundry facilities
    • Free newspapers in lobby
    • Luggage storage
    • Porter/bellhop

    Facilities

    • Number of buildings/towers - 1
    • Year Built - 2012
    • Elevator
    • Designated smoking areas
    • Terrace

    Accessibility

    • Accessible bathroom
    • In-room accessibility
    • Wheelchair accessible
    • Wheelchair-accessible concierge desk
    • Wheelchair-accessible registration desk
    • Wheelchairs available on site

    Languages Spoken

    • Chinese
    • English

    In the room

    Home comforts

    • Air conditioning

    Sleep well

    • Blackout drapes/curtains
    • Soundproofed rooms

    Freshen up

    • Private bathroom
    • Bidet
    • Free toiletries
    • Hair dryer

    Be entertained

    • 43-inch LCD TV
    • Premium TV channels
    • IPod docking station

    Stay connected

    • Desk
    • Free WiFi
    • Phone

    Food and drink

    • Refrigerator
    • Free bottled water

    More

    • Daily housekeeping
    • In-room safe (laptop compatible)
    • Connecting/adjoining rooms available

    Special features

    Awards and affiliations

    This property has signed the UNESCO Sustainable Tourism Pledge.

    Fees & policies

    Refundable depositPay at property

    • Deposit: THB 1000.00 per day

    Optional extras

    • Buffet breakfast is offered for an extra charge of THB 412 for adults and THB 206 for children (approximately)
    • Airport shuttle service is offered for an extra charge of THB 2500 per vehicle (one way)

    Children & extra bedsPay at property

    • Rollaway beds are available for an additional charge

    Hygiene & cleanliness

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

    Personal protective equipment, including masks, will be available to guests.

    Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

    Contactless check-in and contactless check-out are available.

    Individually-wrapped food options are available for breakfast and lunch, and also through room service.

    Each guestroom is kept vacant for a minimum of 48 hours between bookings.

    This property affirms that it follows the cleaning and disinfection practices of Safety and Health Administration (Thailand) and ALLSAFE (Accor Hotels).

    This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

    Policies

    The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

    Noise-free guestrooms cannot be guaranteed.

    Only registered guests are allowed in the guestrooms.

    Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

    This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

    For transfers, guests must contact the property 72 hours prior to arrival at the number on the booking confirmation.

    The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

    This property accepts Visa, Mastercard, American Express, Union Pay and cash.

    Also known as

    • Mercure Bangkok Sukhumvit 11 Hotel
    • Mercure 11 Hotel
    • Mercure 11
    • Mercure Bangkok Sukhumvit 11 (opening December 2016)
    • Mercure Bangkok Sukhumvit 11 Hotel
    • Mercure Bangkok Sukhumvit 11 Bangkok
    • Mercure Bangkok Sukhumvit 11 Hotel Bangkok

    *See fees & policies for additional details or extra charges

    FAQs

    • Yes, Mercure Bangkok Sukhumvit 11 does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
    • Yes, there's an outdoor pool and a children's pool.
    • Sorry, pets and service animals aren't allowed.
    • You can check in from 2:00 PM - midnight. Check-out time is noon. Express check-in and check-out and contactless check-in and check-out are available.
    • Yes, there's an onsite restaurant. Nearby restaurants include Apoteka (3-min walk), Dosa King (4-min walk), and Sportsman (4-min walk).
    • Yes, an airport shuttle is available. The charge is THB 2500 per vehicle one way.
    • Mercure Bangkok Sukhumvit 11 has an outdoor pool and a sauna, as well as a fitness center.
    8.6.Fabulous.
    • 8.0.Very good

      Nice design, friendly and thoughtful staffs. Great upgrade of the hotel room!

      Yolande, 4 night family trip, Nov 25, 2019

      Verified Expedia guest review

    • 10.0.Exceptional

      Staffs are friendly and helpful, room is spacious and clean, housekeeping is good, location is good just minutes walk to bts, only the control of hot and cold water in the shower need to do something about it.

      Kavin, 4 night family trip, Nov 16, 2019

      Verified Expedia guest review

    • 2.0.Poor

      Food is substandard for breakfast. No warmth and smile in the service staff. When i ask for warm milk , a blank look was received.Nobody bothers to change your plate of leftovers during my 5 days of breakfast.

      5 night romance trip, Oct 15, 2019

      Verified Expedia guest review

    • 8.0.Very good

      Lovely Hotel

      Second time staying here, excellent hotel for the a reasonable price, great location, less than 5 mins walk from Nana BTS station

      3 night romance trip, Sep 27, 2019

      Verified Hotels.com guest review

    • 6.0.Good

      At booking it shown with bathtub but in reality it didn't. Room has lots of ants and only cleared on day 3. Hotel is quite a distance from Nana BTS station.

      Chin Ping, 4 night romance trip, Sep 20, 2019

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Great location with friendly and helpful staff. Nice restaurants and pubs around the are as well.

      3 night trip with friends, Sep 13, 2019

      Verified Expedia guest review

    • 10.0.Exceptional

      Room furnishing good and clean. Space were good too.

      3 night business trip, Sep 2, 2019

      Verified Expedia guest review

    • 8.0.Very good

      staffs and hotel cleanliness is brilliant. only set back is the shower water temp cant be controlled, no warm/hot water when showering.

      4 night trip, Aug 30, 2019

      Verified Expedia guest review

    • 6.0.Good

      Interior is nice but the way from bts to hotel wasn't convenient

      4 night romance trip, Aug 5, 2019

      Verified Expedia guest review

    • 8.0.Very good

      good service nice location, will go back to stay there again

      Anthony, 2 night trip, Jul 11, 2019

      Verified Expedia guest review

    See all 371 reviews