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Mercure Bangkok Sukhumvit 11

Photo gallery for Mercure Bangkok Sukhumvit 11

Exterior
Outdoor pool, free pool cabanas, pool umbrellas
Outdoor pool, free pool cabanas, pool umbrellas
Outdoor pool, free pool cabanas, pool umbrellas
In-room safe, desk, blackout curtains, soundproofing

Overview of Mercure Bangkok Sukhumvit 11

UNESCO Sustainable Travel Pledge

Mercure Bangkok Sukhumvit 11

4.0 star property
4-star hotel with outdoor pool, near Soi Cowboy

8.8/10 Fabulous

753 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Airport transfer
  • Parking available
  • Restaurant
  • Connecting rooms available
  • Air conditioning
Map
18 Sukhumvit Soi 11 Nana Khlongtoey, Bangkok, 10110

Guests rated this location 8.7/10 - Excellent

Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Fitness centre
  • Sauna
  • Children's pool
  • Pool bar
  • 24-hour room service
  • Business centre
  • Airport shuttle
  • UNESCO Sustainable Property
For families
  • Children stay free
  • Free cots/infant beds
  • Children's pool
  • Fridge
  • Connecting/adjoining rooms available
  • Private bathroom

Room options

About this area

What's nearby

  • In Sukhumvit
  • Soi Cowboy - 14 min walk
  • Erawan Shrine - 30 min walk
  • Siam Center - 36 min walk
  • Lumphini Park - 41 min walk
  • Bumrungrad Hospital - 5 min drive
  • Siam Square - 11 min drive
  • Queen Sirikit National Convention Center - 3 min drive
  • MBK Center - 5 min drive
  • Victory Monument - 5 min drive
  • Central Rama 3 Mall - 18 min drive

Getting around

  • Bangkok (DMK-Don Mueang Intl.) - 33 min drive
  • Suvarnabhumi International Airport (BKK) - 37 min drive
  • Bangkok Khlong Tan Station - 5 min drive
  • Asok Railway Station - 17 min walk
  • Bangkok Makkasan Station - 25 min walk
  • Nana BTS Station - 5 min walk
  • Asok BTS Station - 11 min walk
  • Ploenchit BTS Station - 14 min walk
  • Airport shuttle (surcharge)

Restaurants

  • Tony's Sukhumvit 11 - 1 min walk
  • Limoncello - 1 min walk
  • Lily Fu's - 1 min walk
  • El Gaucho - 1 min walk
  • สตาร์บัคส์ - 1 min walk

About this property

Mercure Bangkok Sukhumvit 11

Putting you a short five-minute drive from Erawan Shrine and MBK Center, Mercure Bangkok Sukhumvit 11 offers an airport shuttle (available 24 hours) for THB 2500 per vehicle. After splashing around at the outdoor pool, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. This upmarket hotel also features a poolside bar, a fitness centre and a sauna. Fellow travellers say great things about the helpful staff and comfortable guest rooms. The property is only a short walk to public transportation: Nana BTS Station is 5 minutes and Asok BTS Station is 11 minutes.

Languages

Chinese (Mandarin), English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safety and Health Administration (Thailand)
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 232 rooms
  • Arranged over 17 floors

Arriving/Leaving

  • Check-in time from 2:00 PM until midnight
  • Express check-in/out available
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

Pets

  • No pets or service animals allowed

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Children's pool

Working away

  • Business centre
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Porter/bellhop
  • Free pool cabanas
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 2012
  • Terrace
  • Fitness centre
  • An outdoor pool
  • Sauna

Accessibility

  • Wheelchair-accessible
  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchairs available on site

Languages

  • Chinese (Mandarin)
  • English

Room amenities

Be entertained

  • IPod docking station
  • 43-inch LCD TV
  • Premium TV channels

Home comfort

  • Air conditioning
  • Electric kettle

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Free cot/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Desk
  • Phone

Food and drink

  • Fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Guidebooks/recommendations
  • Local maps

Special features

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Fees & policies

Refundable deposits

  • Deposit: THB 1000.00 per day

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately THB 412 for adults and THB 206 for children
  • Airport shuttle service is offered for an extra charge of THB 2500 per vehicle (one way)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Contactless check-in and contactless check-out are available.

Individually wrapped food options are available for breakfast and lunch, and also through room service.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Safety and Health Administration (Thailand) and ALLSAFE (Accor Hotels) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

<p>The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.</p><p>Noise-free guestrooms cannot be guaranteed.</p><p>Only registered guests are allowed in the guestrooms.</p> <p>Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on site.</p> <p>This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).</p><p>The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.</p><p>This property accepts credit cards and cash.</p>

Also known as

Mercure Bangkok Sukhumvit 11 Hotel
Mercure 11 Hotel
Mercure 11
Mercure Bangkok Sukhumvit 11 (opening December 2016)

Frequently asked questions

Does Mercure Bangkok Sukhumvit 11 offer free cancellation for a full refund?
Yes, Mercure Bangkok Sukhumvit 11 does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Mercure Bangkok Sukhumvit 11?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Mercure Bangkok Sukhumvit 11?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Mercure Bangkok Sukhumvit 11?
Sorry, neither pets nor service animals are allowed.
Is an airport shuttle service offered by Mercure Bangkok Sukhumvit 11?
Yes, an airport shuttle is available. The charge is THB 2500 per vehicle one way.
What are the check-in and check-out times at Mercure Bangkok Sukhumvit 11?
You can check in from 2:00 PM - midnight. Check-out time is noon. Express check-in and check-out and contactless social distancing and check-out are available.
What is there to do at Mercure Bangkok Sukhumvit 11 and nearby?
Mercure Bangkok Sukhumvit 11 has an outdoor pool and a sauna, as well as a fitness centre.
Are there restaurants at or near Mercure Bangkok Sukhumvit 11?
Yes, there's an on-site restaurant.
What's the area around Mercure Bangkok Sukhumvit 11 like?
Mercure Bangkok Sukhumvit 11 is located on the Strip in Sukhumvit, a short 5-minute walk from Nana BTS Station and 9 minutes' walk from Bumrungrad Hospital. Travellers say that this hotel is in a good location.

Reviews

8.8

Fabulous

9.0/10

Cleanliness

8.9/10

Staff & service

8.5/10

Amenities

8.7/10

Property conditions & facilities

8.5/10

Eco-friendliness

Reviews

6/10 Good

Steven, 3-night trip
Verified Hotels.com guest review

8/10 Very good

JAEHYUN, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

fabrice, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

SUNHO, 4-night trip
Verified Hotels.com guest review

8/10 Very good

NICLAS, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Eugene, 3-night trip
Verified Hotels.com guest review

6/10 Good

Needs thermostatic controls on the showers
Nice hotel with an excellent restaurant. However, the room showers do not have thermostatic control. Consequently one is under boiling hot water or very cold water. It takes ages to adjust. You shampoo your hair, the water temperature increases, then you may have to wait ages for the water temperature to be cool enough to put you head under the water.
DANIEL, 4-night trip
Verified Hotels.com guest review

6/10 Good

DANIEL, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Christopher, 3-night trip
Verified Hotels.com guest review

2/10 Poor

Sattar, 1-night trip
Verified Hotels.com guest review