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Ponderosa Golf & Country Resort

Photo gallery for Ponderosa Golf & Country Resort

Exterior
2 outdoor pools
Deluxe Double Room, 1 King Bed | In-room safe, blackout curtains, iron/ironing board
3 restaurants, breakfast, lunch, dinner served; international cuisine
Staircase

Overview of Ponderosa Golf & Country Resort

Ponderosa Golf & Country Resort

3.5 star property
Family-friendly resort with golf course, connected to a shopping centre, near The Mall
6.8 out of 10 Good
6.8/10 Good

26 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Spa
  • Airport transfer
  • Free parking
  • Free WiFi
  • Restaurant
Map
No 3, Jalan Ponderosa 1, Taman Ponderosa, Johor Bahru, Johor, 81100
Main amenities
  • Daily housekeeping
  • Golf course
  • 3 restaurants and bar/lounge
  • 2 outdoor pools
  • 4 outdoor tennis courts
  • Fitness centre
  • Children's pool
  • Room service
  • Spa services
  • 4 meeting rooms
  • Airport shuttle
  • Air conditioning
Feel at home
  • Children stay free
  • Free cots/infant beds
  • Children's pool
  • Playground on site
  • Fridge
  • Connecting/adjoining rooms available

Room options

About this area

What's nearby

  • AEON Tebrau City - 8 min drive
  • KSL City Mall - 9 min drive
  • Austin Heights Water & Adventure Park - 11 min drive
  • Komtar JBCC - 11 min drive
  • Johor Bahru City Square - 11 min drive
  • Johor Bahru Customs, Immigration, and Quarantine Complex - 11 min drive
  • Danga Bay - 15 min drive
  • Woodlands Checkpoint - 13 min drive
  • Paradigm Mall Johor Bahru - 16 min drive
  • Sutera Mall - 16 min drive
  • Aeon Mall Bukit Indah - 17 min drive

Getting around

  • Senai International Airport (JHB) - 43 min drive
  • Singapore (XSP-Seletar) - 47 min drive
  • Changi Airport (SIN) - 59 min drive
  • JB Sentral - 20 min drive
  • Airport shuttle (surcharge)

Restaurants

  • Hop Sing 金閣樓 - 4 min walk
  • Restoran Sayed - 4 min drive
  • 好一家海鲜火锅餐厅 - 17 min walk
  • 89Kilos Cake Bar - 11 min walk
  • TANBA - Japanese BBQ 炭馬燒肉專門店 - 16 min walk
Map

About this property

Ponderosa Golf & Country Resort

Putting you within a 10-minute drive of KSL City Mall, Ponderosa Golf & Country Resort features an airport shuttle and a golf course. Guests can indulge in massages, and The Cafe, one of 3 restaurants, serves international cuisine and is open for breakfast, lunch and dinner. Other highlights include 2 outdoor pools, a bar/lounge and a fitness centre. Fellow travellers say good things about the pool and size.

Languages

Chinese (Mandarin), English, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe & Clean (Malaysia)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 16 units

Arriving/Leaving

  • Check-in time from 3:00 PM until 7:00 PM
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open daily from 8:00 AM - 7:00 PM
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
  • If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
  • Guests may be subject to health screenings for COVID-19 at the property.
  • Guest may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (11 years old and younger) stays free when occupying the parent or guardian's room using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free secured, uncovered on-site self-parking

Transfers

  • Airport shuttle*

Other information

  • Designated smoking areas
  • No stag or hen parties

Property amenities

Food and drink

  • 3 restaurants
  • Bar/lounge
  • Room service (limited hours)

Travelling with children

  • Children stay for free (see details)
  • Children's pool
  • Playground

What to do

  • Tennis lessons
  • Yoga classes
  • Golf lessons with a pro
  • Karaoke
  • Ping pong
  • Access to nearby outdoor pool

Working away

  • 4 meeting rooms

Services

  • Front desk (limited hours)
  • Laundry facilities
  • Multilingual staff
  • Golf caddy on-site
  • Golf cart on-site
  • Golf clubs on-site

Facilities

  • Safe-deposit box at front desk
  • Fitness centre
  • 18 holes of golf
  • Golf driving range on-site
  • 2 outdoor pools
  • Spa services
  • Golf clubhouse on-site
  • Golf pro shop on-site
  • 4 outdoor tennis courts
  • Banquet hall

Accessibility

  • Handrails in stairwells
  • Wheelchairs available on site
  • Well-lit path to entrance

Room amenities

Be entertained

  • 40-inch flat-screen TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Electric kettle
  • Iron/ironing board (on request)

Sleep well

  • Blackout curtains
  • Free cot/infant bed

What to enjoy

  • Separate sitting area

Freshen up

  • Private bathroom
  • Separate bath and shower
  • Bidet
  • Free toiletries
  • Hairdryer
  • Toilet paper

Stay connected

  • Free WiFi

Food and drink

  • Fridge
  • Free bottled water
  • Free tea bags/instant coffee

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.

Dining

The Cafe – Overlooking the golf course and garden, this café specialises in international cuisine and serves breakfast, lunch and dinner.
Hop Sing Restaurant – This restaurant specialises in Chinese cuisine and only serves lunch. Open daily.
Bulgogi – This restaurant specialises in Korean cuisine and serves lunch and dinner. Open daily.
Double Eagle – Overlooking the garden, this bar only serves dinner. Open selected days.

Fees & policies

Refundable deposits

  • Deposit: MYR 50.00 per stay

Optional extras

  • Airport shuttle service is offered for an extra charge
  • Early check-in can be arranged for an extra charge of MYR 50.00 (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Renovations and closures

The following facilities are closed on Sunday:
  • Bar/lounge

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 7:00 PM
  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

This property affirms that it follows the cleaning and disinfection practices of Safe & Clean (Malaysia) guidelines.

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag and hen parties.
Only registered guests are allowed in the guestrooms.
This property does not have lifts.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property accepts credit cards and cash.

Also known as

Ponderosa Golf Country Resort Johor Bahru
Ponderosa Golf Country Resort
Ponderosa Golf Country Johor Bahru
Ponderosa Golf Country
Ponderosa & Resort Johor Bahru
Ponderosa Golf & Country Resort Resort
Ponderosa Golf & Country Resort Johor Bahru
Ponderosa Golf & Country Resort Resort Johor Bahru

Frequently asked questions

Does Ponderosa Golf & Country Resort offer free cancellation for a full refund?
Yes, Ponderosa Golf & Country Resort does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Ponderosa Golf & Country Resort?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Ponderosa Golf & Country Resort?
Yes, there are 2 outdoor pools and a children's pool. Guests have pool access from 7:00 AM to 7:00 PM.
Are pets allowed at Ponderosa Golf & Country Resort?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Ponderosa Golf & Country Resort?
Yes, there's free self parking.
Is an airport shuttle service offered by Ponderosa Golf & Country Resort?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Ponderosa Golf & Country Resort?
You can check in from 3:00 PM - 7:00 PM. There's a charge of MYR 50.00 for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).
What is there to do at Ponderosa Golf & Country Resort and nearby?
Tee off at the on-site golf course, and improve your game on the tennis courts. Additional recreation on-site includes yoga. Enjoy a swim in one of the 2 outdoor swimming pools or use the resort's other amenities, which include a fitness centre and spa services. Ponderosa Golf & Country Resort also has access to a nearby outdoor pool.
Are there restaurants at or near Ponderosa Golf & Country Resort?
Yes, there are 3 on-site restaurants, featuring international cuisine and garden views.

Reviews

6.8

Good

6.9/10

Cleanliness

7.5/10

Staff & service

7.0/10

Amenities

6.1/10

Property conditions & facilities

Reviews

10/10 Exceptional

Awesome
It was amazing.. Staff there was friendly and courteous..
Mohammad, 2-night family trip
Verified Hotels.com guest review

2/10 Poor

It might be a good place for held event but terrible for stay ! Very very old room, towel is old and dirty, room is not comfort and not clean. The bed come with stain on it, the floor is non carpet and dirty if step bare foot. Our first room has no air-con, the central air-con is not working at all and we felt hard to breath in the room. Then when we try to call the reception and found its closed at 10pm.. need to call the duty officer with mobile number.. We not really manage to sleep well the night. The only thing good with this hotel is the room is big. Other than that, nothing I feel good.
1-night business trip
Verified Hotels.com guest review

8/10 Very good

Great environment with nearby eatery shoplot
2-night romance trip
Verified Expedia guest review

10/10 Exceptional

1-night trip
Verified Expedia guest review

2/10 Poor

All rooms have defects, Very bad breakfast and services, club staffs very impolite. Ridiculous breakfast charges. A breakfast drink charge is similar to the entire breakfast charge. Very very poor and disappointed. Will not patronize the place anymore.
Hunter, 2-night family trip
Verified Expedia guest review

6/10 Good

Late check in arranged without any issues... However, the front desk barely spoke any english so any questions about our stay and our golf arrangements were next to impossible. No food available after around 9pm apart from a strange, dated chinese restaurant with very limited menu. Wrong directions for transfer to Impian Emas GC & Resort given, plus transfer car picked us up 20 minutes late. Lobby front desk staff (2 ladies) were next to no help and ended up passing me the phone to resolve the issues we faced myself - Thanks ladies, great service. Room (suite) was huge but old, very dated, poorly decorated with thin sheets and two large seperate Queen-sized beds... very strange. Overall i wouldn't stay here again or recommend the location unless playing early the next day then leaving the next day. Better off staying at a more central location and transferring for your round of golf.
1-night trip
Verified Expedia guest review

6/10 Good

1-night trip
Verified Expedia guest review

4/10 Fair

1-night trip
Verified Expedia guest review

4/10 Fair

No daily room cleaning service. no daily replenishment. waste not removed daily
2-night trip
Verified Expedia guest review

6/10 Good

Is an old resort, but many local came for golf, many children came for a swim. the room is next to the pool so is very noisy. If you want to have a quiet rest, this will not be the place to stay.
Lau, 2-night romance trip
Verified Hotels.com guest review