All properties in Santiago, Santiago Metropolitan Region, Chile


Central hotel with restaurant, connected to the convention center, near Paseo Ahumada

  • Free WiFi and free parking

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  • Hotel Front
  • Hotel Front
  • Junior Double Room, 1 King Bed, Terrace - Living Room
  • Junior Double Room, 1 King Bed, Terrace - City View
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Hotel Front. Image 1 of 37.
1 / 37Hotel Front
8.2.Very good.
  • The hotel staff was great. The neighborhood was a bit dicey, although Santiago and…

    Feb 22, 2020

  • Perfect stay to discover Santiago. Only Thing I was missing is a refrigurator in the room.

    Feb 7, 2020

See all 150 reviews

Official standards

This property advises that it adheres to Safe Travels (WTTC - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • 24 hours Gap period enforced between guest stays -
  • Guests are provided with free hand sanitizer

Guests rated location

  • Free WiFi
  • Free parking
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 158 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • 24-hour business center
  • 24-hour front desk

For families

  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Hair dryer
  • Blackout drapes/curtains

What’s around

  • In Downtown Santiago
  • Clinica Santa Maria - 32 min walk
  • Paseo Ahumada - 6 min walk
  • Palacio de la Moneda - 11 min walk
  • Plaza de la Constitucion - 13 min walk
  • National History Museum - 14 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Standard Double Room, 1 King Bed
  • Standard Twin Room
  • Junior Double Room, 1 King Bed, Terrace


  • In Downtown Santiago
  • Clinica Santa Maria - 32 min walk
  • Paseo Ahumada - 6 min walk

What’s around


  • In Downtown Santiago
  • Clinica Santa Maria - 32 min walk
  • Paseo Ahumada - 6 min walk
  • Palacio de la Moneda - 11 min walk
  • Plaza de la Constitucion - 13 min walk
  • National History Museum - 14 min walk
  • San Cristobal Hill - 2.9 mi / 4.6 km
  • National Stadium - 4.1 mi / 6.7 km
  • El Colorado - 20.2 mi / 32.5 km

Getting around

  • Arturo Merino Benitez Airport (SCL) - 22 min drive
  • Santiago Central Station - 12 min drive
  • Santa Lucia Station - 5 min walk
  • University of Chile Station - 6 min walk
  • La Moneda Station - 12 min walk

At a glance

Hotel size

  • This hotel has 158 rooms
  • This hotel is arranged over 8 floors


  • Check-in time 2:00 PM-anytime
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • One child stays free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)


  • Pets not allowed


  • Free WiFi in public areas
  • Free WiFi in rooms


  • Free onsite self parking
  • Wheelchair-accessible parking on site
  • Onsite parking limited

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Continental breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • Coffee/tea in a common area

Working away

  • 24-hour business center
  • Number of meeting rooms - 2


  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage


  • Number of buildings/towers - 1
  • Elevator
  • Safe-deposit box at front desk


  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Raised toilet seat
  • Low-height counters/sink
  • Grab bar - near toilet

Languages Spoken

  • English
  • Portuguese
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms

Freshen up

  • Private bathroom
  • Shower only
  • Hair dryer

Be entertained

  • 43-inch flat-screen TV
  • Netflix

Stay connected

  • Desk
  • Free WiFi
  • Free local calls


  • Daily housekeeping
  • In-room safe

Special features


Onsite venue - This coffee shop specializes in local and international cuisine and serves breakfast and lunch.

Small print

Also known as

  • Novapark Hotel Santiago
  • Novapark Santiago
  • Novapark Hotel
  • Novapark Santiago
  • Novapark Hotel Santiago

Optional extras

Continental breakfast is offered for an extra charge of USD 14 per person (approximately)


This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

This property accepts credit cards and debit cards. Cash is not accepted. 

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:
  • The national sales tax (19%) may be charged upon check-out to residents of Chile regardless of length of stay, and to non-residents staying in the country for 60 consecutive days or more. To qualify for a tax exemption, travelers must pay for their stay in foreign currency (not in Chilean pesos) and present a valid passport along with the migration card they received upon arrival in the country at check-in. Furthermore, the tax may apply per room when the room is shared by a taxable and a nontaxable guest.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.


  • Yes, Novapark does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking. Parking spots may be limited.
  • Sorry, pets aren't allowed.
  • You can check in from 2:00 PM - anytime. Check-out time is noon.
  • Yes, there's an onsite restaurant that offers local and international cuisine. Nearby restaurants include Café San Isidro (3-min walk), Sin Sin Fung (4-min walk), and Classic Café (4-min walk).
  • Recommended spots to visit include Paseo Ahumada (6-min walk) and Palacio de la Moneda (11-min walk), along with Plaza de la Constitucion (13-min walk) and National History Museum (14-min walk).
8.2.Very good.
  • 8.0.Very good

    Nothing unique, but very pleasant. Staff is good. Helpful. They dont have a city map

    Vicky, 6 night trip, Jan 20, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    A very pleasant stay in a quiet clean unit. Hotel is safe and close to a number of attractions. Helpful friendly staff. Great breakfast. Only suggestion is a clear street map of immediate area for overseas visitors as the area around hotel is a bit confusing to get around. Also an English TV channel for news would be helpful.

    BruceR, 6 night romance trip, Dec 21, 2019

    Verified Expedia guest review

  • 2.0.Poor

    They never had a good disposition. Of the three reservations, a passenger could not travel or stay. The hotel was kindly asked not to charge that third room. We know it was out of time, but we kindly ask for compression. They told us that he was going to check it and they were going to get in touch. In the end they never responded and I charge the third room the same. The center of Santiago is a chaos in recent months, being very bad for hotels. I expected a little compression from Novapark and thus be able to establish a relationship with them, but I see that they preferred to charge the third room and not mind building a long-term relationship. A pity, nobody today wants to stay in the center of Santiago, so, it attracts attention as they with little demand give themselves the luxury of treating a customer this way badly.

    Gonzalo, 1 night business trip, Dec 17, 2019

    Verified Expedia guest review

  • 8.0.Very good

    Clean Central hotel.

    SIMONE, 1 night trip, Nov 10, 2019

    Verified guest review

  • 10.0.Exceptional

    The hotel was clean. The beds and room were comfortable. We felt safe.

    1 night trip with friends, Nov 1, 2019

    Verified Expedia guest review

  • 2.0.Poor

    It was not a very good experience, move out from there 4 days early

    9 night romance trip, Oct 19, 2019

    Verified Expedia guest review

  • 8.0.Very good

    The property was nice and centrally located. Very small rooms but I went alone so it worked for me. No American style out let to charge your phone so be prepared. Staff was ok, normal. Room was a bit noisey but again, it was ok. Overall was a good price for the stay.

    3 night family trip, Jul 4, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Very central, clean and friendly staff. Good breakfast, hot meals not great

    4 night trip, Jul 1, 2019

    Verified Expedia guest review

  • 8.0.Very good

    Clean, secure building. Seemed like a nice area, although we didn’t explore much due to rain. Front desk staff was very friendly and helpful.

    Grant, 1 night romance trip, May 30, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Novapark Hotel is a good value

    Helpful staff. Secure building. Very clean.

    2 night romance trip, Apr 12, 2019

    Verified guest review

See all 150 reviews