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Welcomhotel by ITC Hotels, Kences Palm Beach, Mamallapuram

Photo gallery for Welcomhotel by ITC Hotels, Kences Palm Beach, Mamallapuram

Outdoor pool
Interior
Reception hall
Suite, 1 King Bed (Sea Suite) | Down duvets, minibar, in-room safe, desk
Coffee shop

Overview of Welcomhotel by ITC Hotels, Kences Palm Beach, Mamallapuram

Welcomhotel by ITC Hotels, Kences Palm Beach, Mamallapuram

4.5 star property
Beachfront hotel in Mahabalipuram Beach with restaurant, bar/lounge
8.4 out of 10 Very good
8.4/10 Very good

37 verified Hotels.com guest reviews

Property highlights

  • Spa
  • Airport transfer
  • Pet-friendly
  • Free parking
  • Free WiFi
  • Restaurant
Map
No 53, Devaneri Village, East Coast Rd, Mahabalipuram, Tamil Nadu, 603104
Main amenities
  • Daily housekeeping
  • On the beach
  • Restaurants and bar/lounge
  • Breakfast available
  • Health club
  • Steam room
  • 24-hour room service
  • Coffee shop/cafe
  • Spa services
  • In-room childcare
  • Business centre
  • Airport shuttle
For families
  • Children stay free
  • Babysitting (surcharge)
  • Playground on site
  • Private bathroom
  • Premium TV channels
  • Garden

Room options

About this area

Getting around

  • Chennai International Airport (MAA) - 135 min drive
  • Chennai Otthivakkam Station - 28 min drive
  • Chennai Chengalpattu Station - 30 min drive
  • Chennai Thirumani Station - 30 min drive
  • Airport shuttle (surcharge)

Restaurants

  • Waters Edge Cafe - 4 min drive
  • The Wharf - 4 min drive
  • Cafe Coffee Day - 6 min drive
  • A2B Restaurant - Mahabalipuram - 6 min drive
  • Motel Mamalla - 17 min walk
Map

About this property

Welcomhotel by ITC Hotels, Kences Palm Beach, Mamallapuram

A great choice for a stay in Mahabalipuram, Welcomhotel by ITC Hotels, Kences Palm Beach, Mamallapuram features an airport shuttle. You can grab a bite to eat at the coffee shop/cafe, or indulge in massages, facials or manicures and pedicures. Other highlights at this luxurious hotel include a bar/lounge, a health club and a 24-hour fitness centre. The helpful staff and location get good marks from fellow travellers.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global) and Intertek Cristal (third-party expert - Global)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 94 rooms

Arriving/Leaving

  • Check-in time from 3:00 PM until anytime
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (11 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
  • No cots (infant beds)
  • Babysitting*

Pets

  • Pets allowed (dogs only)*

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Free on-site valet parking
  • Wheelchair-accessible parking and van parking on site

Transfers

  • Airport shuttle*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast each morning (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • BBQs
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Playground
  • Childcare in room (surcharge)

What to do

  • On the beach
  • Beach volleyball

Working away

  • Business centre
  • Meeting rooms
  • Conference space (17000 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • 24-hour fitness centre
  • Spa services
  • Steam room
  • Banquet hall
  • Reception hall

Accessibility

  • Braille/raised signage
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairwells
  • Wheelchairs available on site
  • Hand-held shower heads
  • Well-lit path to entrance
  • Step-free path to entrance

Room amenities

Be entertained

  • Flat-screen television
  • Premium cable channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Dressing gowns and slippers

Sleep well

  • Down duvet
  • Blackout curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. Services include facials, body scrubs, body treatments and manicures and pedicures.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • New Year's Eve (31 December) gala dinner per adult: INR 5898
  • New Year's Eve (31 December) gala dinner per child: INR 3538 (from 7 to 11 years old)

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately INR 902.70 for adults and INR 451.35 for children
  • Airport shuttle service is offered for an extra charge
  • Early check-in can be arranged for an extra charge of INR 6000 (subject to availability)

Children & extra beds

  • In-room babysitting is available for an extra charge

Pets

  • Pet deposit: INR 2065 per night
  • Pets are allowed for an extra charge of INR 2065 per pet, per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Contactless check-in and contactless check-out are available.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global) and Intertek Cristal (third-party expert - Global).

Policies

Only registered guests are allowed in the guestrooms.
This property does not have lifts.
Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on site.
This property accepts credit cards. Cash is not accepted.

Also known as

WelcomHotel Kences Palm Beach Hotel Mahabalipuram
WelcomHotel Kences Palm Beach Hotel
WelcomHotel Kences Palm Beach Mahabalipuram
WelcomHotel Kences Palm Beach Member ITCHotel Group Hotel
WelcomHotel Kences Palm Beach Member ITCHotel Group
WelcomHotel Kences Palm Beach Member ITCHotel Group Hotel
WelcomHotel Kences Palm Beach Member ITCHotel Group
WelcomHotel Kences Palm Beach Member ITCHotel Group
WelcomHotel Kences Palm Beach
Welcomhotel by ITC Hotels, Kences Palm Beach, Mamallapuram Hotel
Hotel WelcomHotel Kences Palm Beach -Member ITCHotel Group

Frequently asked questions

What are the cleanliness and hygiene measures currently in place at Welcomhotel by ITC Hotels, Kences Palm Beach, Mamallapuram?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Welcomhotel by ITC Hotels, Kences Palm Beach, Mamallapuram?
Yes, dogs are welcome. There's a charge of INR 2065 per pet, per night, and there's also a deposit of INR 2065 per night.
Is parking offered on site at Welcomhotel by ITC Hotels, Kences Palm Beach, Mamallapuram?
Yes, there's free self and valet parking.
Is an airport shuttle service offered by Welcomhotel by ITC Hotels, Kences Palm Beach, Mamallapuram?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Welcomhotel by ITC Hotels, Kences Palm Beach, Mamallapuram?
You can check in from 3:00 PM - anytime. There's a charge of INR 6000 for early check-in (subject to availability). Check-out time is noon. Contactless social distancing and check-out are available.
What is there to do at Welcomhotel by ITC Hotels, Kences Palm Beach, Mamallapuram and nearby?
Have fun during the warmer months with activities such as volleyball. Enjoy amenities such as a 24-hour fitness centre, spa services and a picnic area. Welcomhotel by ITC Hotels, Kences Palm Beach, Mamallapuram also has a garden.
Are there restaurants at or near Welcomhotel by ITC Hotels, Kences Palm Beach, Mamallapuram?
Yes, there's an on-site restaurant.
What's the area around Welcomhotel by ITC Hotels, Kences Palm Beach, Mamallapuram like?
Welcomhotel by ITC Hotels, Kences Palm Beach, Mamallapuram is in Mahabalipuram Beach. Popular attractions include Shore Temple, which is 4 minutes away by car. Travellers say that this hotel is in a good location.

Reviews

8.4

Very good

8.5/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Good

We liked the size of the property. It was a shame that work was happening. The pool area needed TLC.
Pamela, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

srujana, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Jai, 1-night trip
Verified Expedia guest review

4/10 Fair

To be honest, I’m still surprised how this is classed as 5 star property. Probably before 10 or 15 years and definitely the rooms and property doesn’t give that 5 star look. AC wasn’t working in Reception, AC wasn’t fully functional in room, no ventilation, no South Indian food, majority of Hindi speaking staff. Pool has no equipments or any kids toys to play with, delayed room service, delayed check out procedures, food is not worth the money we paid for. It was totally a disappointing stay out there. Nothing to like there, sorry
Ashok Raja, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Sandeep, 1-night family trip
Verified Hotels.com guest review

6/10 Good

Not worth the rates they are charging
The service and stay is not worth the rates they are charging. The resort called 1 day before asking to delay the check-in to after 4 pm since there was a marriage function that was getting extended. This was not expected as we had informed to check-in by 2 pm since were were driving down. It took more than three calls/follow-ups to get extra bed setup.
1-night family trip
Verified Hotels.com guest review

2/10 Poor

Suresh, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

The best of beach, pool, room and sun.
Amazing property. Well kept rooms and an efficient team responding to your needs. Located in a quiet peaceful neighborhood with a long stretch of beach available for long barefoot walks. Ideal getaway from city life.
The best sunrise I have seen.
An expansive welcome to the hotel.
Manjit, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

very nice resort with excellent staff and excellent facilities..suggested destination for 2-3 days holiday trip to relax.
2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Jijish KV, 1-night trip
Verified Hotels.com guest review