Apartment was filthy and completely unacceptable. We arrived late in the evening and had no choice but to stay the night. We called the next morning and after complaining they moved us to another apartment at Eporo which was great. No wifi in either apartments however which was frustrating. Would recommend Eporo.
Empire apartment had no working fridge, stank of cigarette smoke, gaps in windows made the room freezing, broken bed frame in one room so the mattress was on the floor. There were burn marks on the comforter and sheets and the dining table and they reeked of cigarette smoke. I could go on, but that was the main bit. They stated they fired the cleaner after being notified by us of how bad it was, but how any other guest stayed there without complaining is a mystery.
Overall the customer service representative was helpful, and the rest of the stay at Eporo was good.
