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Hotel Hayden

Photo gallery for Hotel Hayden

Restaurant
View from property
Property entrance
Egyptian cotton sheets, premium bedding, minibar, in-room safe
Restaurant

Overview of Hotel Hayden

Hotel Hayden

4.0 star property
4-star hotel with 2 bars/lounges, near Madison Square Garden
7.8 out of 10 Good
7.8/10 Good

1,005 verified Hotels.com guest reviews

Property highlights

  • Pet-friendly
  • Parking available
  • Free WiFi
  • Restaurant
  • Connecting rooms available
  • Air conditioning
Map
127 West 28th Street, New York, NY, 10001
Main amenities
  • Daily housekeeping
  • Restaurants and 2 bars/lounges
  • Breakfast available
  • 24-hour fitness centre
  • Self parking
  • Room service
  • Babysitting
  • 24-hour business centre
  • Business centre
  • 24-hour front desk
  • Air conditioning
  • Garden
For families
  • Children stay free
  • Babysitting (surcharge)
  • Rollaway/extra beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels

Room options

About this area

What's nearby

  • In Manhattan
  • Madison Square Garden - 6 min walk
  • 5th Avenue - 6 min walk
  • Empire State Building - 9 min walk
  • Times Square - 14 min walk
  • Broadway - 15 min walk
  • Bryant Park - 15 min walk
  • Jacob K. Javits Convention Center - 22 min walk
  • Grand Central Terminal - 23 min walk
  • Rockefeller Center - 23 min walk
  • Radio City Music Hall - 24 min walk

Getting around

  • New York, NY (NYS-Skyports Seaplane Base) - 4 min drive
  • Teterboro, NJ (TEB) - 16 min drive
  • LaGuardia Airport (LGA) - 27 min drive
  • Linden, NJ (LDJ) - 27 min drive
  • Newark, NJ (EWR-Liberty Intl.) - 34 min drive
  • John F. Kennedy International Airport (JFK) - 50 min drive
  • New York W 32nd St. Station - 6 min walk
  • New York 23rd St. Station - 7 min walk
  • Penn Station - 9 min walk
  • 28 St. Station (7th Av.) - 2 min walk
  • 28 St. Station (Broadway) - 3 min walk
  • 23 St. Station (7th Av.) - 7 min walk

Restaurants

  • Skirt Steak - 3 min walk
  • Starbucks - 2 min walk
  • McDonald's - 1 min walk
  • Barn Joo Nomad - 2 min walk
  • The Wilson NYC - 4 min walk
Map

About this property

Hotel Hayden

Located 1.4 mi (2.2 km) from the airport, Hotel Hayden offers a great location, putting you within a short 10-minute walk of Madison Square Garden and 5th Avenue. After visiting the 24-hour fitness centre for a workout, you can grab a bite to eat at the restaurant or unwind with a drink at one of the 2 bars/lounges. This upmarket hotel is also within a 15-minute walk of Empire State Building and Times Square. Fellow travellers like that it's only a short walk to public transportation: 28 St. Station (7th Av.) is steps away and 28 St. Station (Broadway) is 3 minutes.

Languages

English, French, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Guest rooms kept vacant for 24 hours between stays

Safety measures

Personal protective equipment worn by staff
At check-in, guests must provide a record of full COVID-19 vaccination
This information is provided by our partners.

At a glance

Hotel size

  • 122 rooms
  • Arranged over 20 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until 5:30 AM
  • Minimum check-in age – 21
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions
  • At check-in, guests must provide a record of full COVID-19 vaccination

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • At check-in, guests must provide a record of full COVID-19 vaccination

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • Up to 3 children (17 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
  • No cots (infant beds)
  • Babysitting*

Pets

  • Pets allowed (dogs and cats only, up to 25 lb per pet)*
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • On-site self-parking (USD 38.00 per night)
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 7 AM–11 AM
  • 2 bars/lounges
  • Restaurant
  • Room service (limited hours)

Travelling with children

  • Children stay for free (see details)
  • Babysitting (surcharge)

Working away

  • 24-hour business centre
  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 2008
  • Safe-deposit box at front desk
  • Garden
  • 24-hour fitness centre

Accessibility

  • Braille/raised signage
  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available

Room amenities

Be entertained

  • 43-inch flat-screen TV
  • Premium cable channels
  • Films for purchase

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Dressing gowns
  • Iron/ironing board

Sleep well

  • Premium bedding
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Shower only
  • Designer toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone

Food and drink

  • Fridge (on request)
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • An effective city/local tax rate of 5.875 per cent will be charged
  • Resort fee: USD 34.43 per accommodation, per night
  • Resort fee inclusions:
    • Additional inclusions
    • Business centre/computer access
    • Fitness centre access
    • In-room bottled water
    • In-room coffee
    • Phone calls (may be limited)

Optional extras

  • Continental breakfast is offered for an extra charge of approximately USD 12.95 per person
  • Fridges are available for an additional charge

Children & extra beds

  • Babysitting is available for an extra charge
  • Rollaway beds are available for an additional charge

Pets

  • Service animals exempt from fees
  • Pet deposit: USD 75.00 per day
  • Pets are allowed for an extra charge of USD 75.00 per accommodation, per stay

Parking

  • Self-parking costs USD 38.00 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Staff at the property wear personal protective equipment.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

At check-in, guests must provide a record of full COVID-19 vaccination.

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a carbon monoxide detector, a smoke detector and window guards on site.
This property accepts credit cards. Cash is not accepted.

Also known as

Hotel Hayden New York
Hayden New York
Hotel Hayden Hotel
Hotel Hayden New York
Hotel Hayden Hotel New York

Frequently asked questions

Does Hotel Hayden offer free cancellation for a full refund?
Yes, Hotel Hayden does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Hotel Hayden?
This property confirms that guests must provide documentation related to COVID-19 at check-in. Furthermore, disinfectant is used to clean the property and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Hotel Hayden?
Yes, cats and dogs are welcome, with a maximum weight of 25 lb per pet. There's a charge of USD 75.00 per accommodation, per stay, and there's also a deposit of USD 75.00 per day. Service animals are exempt from fees.
Is parking offered on site at Hotel Hayden?
Yes. Self-parking costs USD 38.00 per night.
What are the check-in and check-out times at Hotel Hayden?
You can check in from 3:00 PM - 5:30 AM. Check-out time is noon.
Is there an on-site casino at Hotel Hayden?
No, this hotel doesn't have a casino, but Resorts World Casino (20-min drive) is nearby.
What is there to do at Hotel Hayden and nearby?
Hotel Hayden has 2 bars and a 24-hour fitness centre, as well as a garden.
Are there restaurants at or near Hotel Hayden?
Yes, there's an on-site restaurant.
What's the area around Hotel Hayden like?
Hotel Hayden is in Manhattan, a short 2-minute walk from 28 St. Station (7th Av.) and 6 minutes' walk from Madison Square Garden. Travellers say that this hotel is in a good location.

Reviews

7.8

Good

8.0/10

Cleanliness

8.3/10

Staff & service

6.9/10

Amenities

7.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Exceptional

The only complaint is that when they assigned our room, we went up and there was someone already in our room so we had to wait another 45 minutes to get another roo..
Armando, 3-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Yamilex N, 3-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Wonderful location. Everything was perfect!
victoria j, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Overpriced, no hot water, no air conditioning
Hugely overpriced co mk pared.ro other hotels and they take resort fee and other amounts that you aren't told about. No hot water in the shower The toilet refilled the cistern all night as it was broken The air conditioning was so loud you could have it turned on. Seriously, it's not like the pictures
Anthony, 1-night trip
Verified Hotels.com guest review

6/10 Good

Water never really got hit- Pics k line made it seem nice and and more put together than it actually was- everything about this property was basic. Floors in elevator were dirty. Shower floors in room needed to be scrubbed better-
Ryan, 5-night business trip
Verified Hotels.com guest review

4/10 Fair

Not impressed
I was not happy with my stay, and at times contemplated just moving to another hotel. There were hairs in the shower, some kind of lint or something was left on the floor and would stick to my feet and then get on the sheets, the walls and baseboards were scuffed, the switchplates were askew, the air conditioner would only go down to 68 and even then it was actually a stuffy 75 degrees in the room, the water for the shower did not stay hot and the pressure was not ideal, some guy across the hall from me seemed to be living there, which is fine, but it just felt a little sketchy. I did not feel comfortable in this hotel. The staff were all wonderful and I do not want to come across as complaining about the workers at all. I just was not impressed with the property.
3-night business trip
Verified Hotels.com guest review

8/10 Very good

Martin, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Brian, 5-night trip
Verified Hotels.com guest review

6/10 Good

It was ok
The front desk services was great, I arrived Friday at 3pm and the manager was really friendly and Joel was super professional and helpful but my room was so dirty we couldn’t walk barefoot in the room because the bottom of our feet were black. The didn’t sweep or mop before we got there. Both the room and bathroom floor were dirty, very disappointed!
radha, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Judie, 1-night family trip
Verified Hotels.com guest review