The Crystal Luxury Bay Resort Nusa Dua

4.0 star property
4-star hotel with spa, near Puja Mandala

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The Crystal Luxury Bay Resort Nusa Dua

Photo gallery for The Crystal Luxury Bay Resort Nusa Dua

Exterior detail
In-room safe, desk, blackout curtains, soundproofing
Daily buffet breakfast (IDR 200000 per person)

Overview of The Crystal Luxury Bay Resort Nusa Dua

7.4 out of 10 Good
7.4/10 Good

Property highlights

  • Spa
  • Airport transfer
  • Free parking
  • Free WiFi
  • Restaurant
Jalan By Pass I Gusti Ngurah Rai No 88, Nusa Dua, Bali, 80363
Main amenities
  • Daily housekeeping
  • Restaurants and 2 poolside bars
  • Full-service spa
  • 2 outdoor pools
  • Breakfast available
  • Fitness centre
  • Children's pool
  • Bar/lounge
  • 24-hour room service
  • Coffee shop/cafe
  • Babysitting
  • Business centre
For families
  • Children stay free
  • Babysitting (surcharge)
  • Children's pool
  • Playground on site
  • Rollaway/extra beds
  • Television

Room options

Deluxe Balcony with Pool View

  • 32 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

Jacuzzi Suite

  • 48 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Balcony with Bay View

  • Bay view
  • Sleeps 3
  • 1 King Bed

Crystal Suite with Living Room Sea View

  • 76 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

2 Bedroom Crystal Penthouse

  • 111 sq m
  • Ocean view
  • Sleeps 5
  • 2 King Beds and 1 Single Sofa Bed

Family Suite

  • 111 sq m
  • Sleeps 5
  • 1 King Bed, 2 Single Beds and 1 Single Sofa Bed

About this area

What's nearby

  • In By Pass Ngurah Rai
  • Tanjung Benoa - 2 min drive
  • Bali Collection Shopping Centre - 3 min drive
  • Nusa Dua Beach - 9 min drive
  • Jimbaran Beach - 15 min drive
  • Garuda Wisnu Kencana Cultural Park - 11 min drive
  • Melasti Beach - 25 min drive
  • Kuta Beach - 19 min drive
  • Waterbom Bali - 10 min drive
  • Poppies Lane II - 13 min drive
  • Beachwalk Shopping Center - 14 min drive

Getting around

  • Denpasar (DPS-Ngurah Rai Intl.) - 13 min drive
  • Airport shuttle (surcharge)


  • 老大 Laota Restaurant - 20 min walk
  • Yakiniku Sama-Sama Restaurant - 14 min walk
  • Nusa Dua Pizza - 1 min drive
  • Puja Mandala Food Centre - 2 min drive
  • Honey & Bread Cafe - 6 min walk

About this property

The Crystal Luxury Bay Resort Nusa Dua

Placing you 2.4 mi (3.9 km) from Nusa Dua Beach and 4.3 mi (6.9 km) from Jimbaran Beach, The Crystal Luxury Bay Resort Nusa Dua offers an airport shuttle (available 24 hours) for IDR 250000 per vehicle. Guests can indulge in massages at the spa, and local and international cuisine is served at Mangroves, which is open for breakfast, lunch and dinner. Other highlights at this upmarket hotel include 2 outdoor pools, a bar/lounge and a fitness centre. Fellow travellers say good things about the room service.


Chinese (Mandarin), English, Indonesian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Contactless check-out
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 214 rooms
  • Arranged over 7 floors


  • Check-in time from 2:00 PM until 5:30 AM
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • Up to 11 children stay free when occupying the parent or guardian's room, using existing bedding
  • Babysitting*
  • Supervised childcare*


  • Pets not allowed


  • Free WiFi in public areas
  • Free WiFi in rooms


  • Free on-site self-parking
  • Wheelchair-accessible parking on site


  • Airport shuttle on request (available 24 hours a day)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–10:30 AM
  • 2 poolside bars
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Barbecue grills
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Children's pool
  • Playground
  • Supervised childcare (surcharge)

Working away

  • Business centre
  • Meeting rooms
  • Conference space


  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Porter/bellhop
  • Bike hire
  • Free pool cabanas
  • Pool loungers
  • Pool umbrellas


  • 1 building/tower
  • Built in 2016
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Fitness centre
  • 2 outdoor pools
  • Full-service spa
  • Banquet hall
  • Reception hall


  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Accessible airport shuttle
  • Raised toilet seat
  • Low-height worktop and sink
  • Grab bar near toilet

Room amenities

Be entertained

  • LCD television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Electric kettle
  • Dressing gowns and slippers

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

What to enjoy

  • In-room massage

Freshen up

  • Bath only
  • Free toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Electrical adapters/chargers

Food and drink

  • Free bottled water


  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Guidebooks/recommendations
  • Restaurant dining guide

Special features


Le Crystal has couples treatment room(s). Services include massages. The spa is equipped with a sauna and a spa tub. The spa is open daily.


Mangroves – This poolside restaurant specialises in local and international cuisine and serves breakfast, lunch and dinner.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately IDR 200000 for adults and IDR 100000 for children
  • Airport shuttle service is offered for an extra charge of IDR 250000 per vehicle (one-way. Maximum occupancy 4)
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late checkout can be arranged for an extra charge (subject to availability)

Renovations and closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Children & extra beds

  • Supervised childcare is available for an extra charge
  • Babysitting is available for an extra charge
  • Rollaway beds are available for IDR 400000.0 per day

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitiser.

Contactless check-out is available.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.


Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December.

Also known as

Crystal Luxury Bay Resort Nusa Dua
Crystal Luxury Bay Resort
Crystal Luxury Bay Nusa Dua
Crystal Luxury Bay
The Crystal Nusa Dua Nusa Dua
The Crystal Luxury Bay Resort Nusa Dua Hotel
The Crystal Luxury Bay Resort Nusa Dua Nusa Dua
The Crystal Luxury Bay Resort Nusa Dua Hotel Nusa Dua

Frequently asked questions

What are the cleanliness and hygiene measures currently in place at The Crystal Luxury Bay Resort Nusa Dua?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at The Crystal Luxury Bay Resort Nusa Dua?
Yes, there are 2 outdoor pools and a children's pool.
Are pets allowed at The Crystal Luxury Bay Resort Nusa Dua?
Sorry, pets aren't allowed.
Is parking offered on site at The Crystal Luxury Bay Resort Nusa Dua?
Yes, there's free self parking.
Is an airport shuttle service offered by The Crystal Luxury Bay Resort Nusa Dua?
Yes, an airport shuttle is available. The charge is IDR 250000 per vehicle one-way.
What are the check-in and check-out times at The Crystal Luxury Bay Resort Nusa Dua?
You can check in from 2:00 PM - 5:30 AM. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-out is available.
What is there to do at The Crystal Luxury Bay Resort Nusa Dua and nearby?
The Crystal Luxury Bay Resort Nusa Dua has 2 poolside bars and a spa, as well as a fitness centre and a garden.
Are there restaurants at or near The Crystal Luxury Bay Resort Nusa Dua?
Yes, Mangroves offers local and international cuisine and poolside dining.
What's the area around The Crystal Luxury Bay Resort Nusa Dua like?
The Crystal Luxury Bay Resort Nusa Dua is in By Pass Ngurah Rai, a short 5-minute walk from Tanjung Benoa.







Staff & service




Property conditions & facilities




6/10 Good

We were very disappointed, as this is definitely not a 5 star hotel as advertised on their website, the staff a very helpful and friendly, the hotel and room could do with a thorough cleaning and a lot of maintenence needs doing
Gregory, 6-night trip
Verified guest review

4/10 Fair

Dansuren, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Galina, 1-night trip
Verified Expedia guest review

8/10 Very good

The staff are super polite and kind. Rooms and lobby area are very clean and well presented. It was quiet during our stay so had the pools to ourselves mist of the time. The restaurant food was nice but limited choice. The hotel is not near beach, shops or restaurants
Maxine, 6-night family trip
Verified Expedia guest review

6/10 Good

The room was spacious but fixtures and fittings in poor condition. The staff were friendly, the breakfast was the most disappointing of all.
Joshua, 6-night romance trip
Verified Wotif guest review

2/10 Poor

Not worth
Rate only ONE for the room size only. Carpark and places / walkway had limited or no light. The selling point for this expensive property is the roof top sky pool. However the pool is closed and no light before the operation time is up 😡 The breakfast has only four choice AND the food is not thoroughly cook. The hotel entrance is not light up and the barrier is down resulting missing it and had to make a U turn. The staffs are not professional and careless attitude with reason/excuses after my feedback. NOT WORTH AND OVER RATING OF FIVE STAIRS.
3-night family trip
Verified guest review

10/10 Exceptional

Best five star hotel I ever stayed.
1-night trip
Verified Expedia guest review

4/10 Fair

I think it is an overrated hotel. We last with the bathroom block three days without solving. Inside the room many things are already old and ruined.
7-night family trip
Verified Expedia guest review

4/10 Fair

Very disappointed with stay! Staff lacking. No clear process with basic room service ect! Menus lacking basic Include nye all you can eat and drink ended up with Bali belly nye day photos on site doses not clearly display property! Very cleaver photography! Very disappointed!
5-night romance trip
Verified Lastminute guest review

10/10 Exceptional

The food and rooms are good. The only problem is the button for the lifts, difficult in pressing
Song Koon Alan, 2-night family trip
Verified guest review